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Sergey Galyonkin
Epic Games store now supports 30 different regions (130 countries in total) for regional prices. We don't have local pricing for all the countries yet, but that's a start. We use US Dollars for now for most of them because adding regional currencies will take time.
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Sergey Galyonkin Jan 11
Replying to @galyonkin
And of course, if you're paying with your local payment method, you'll pay in your local currency. It's just the price in the store will be displayed in US Dollars.
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Sergey Galyonkin Jan 11
Replying to @galyonkin
We also changed our refund policy. Unlimited refunds within 14 days of purchase and under 2 hours played. The team is working on the self-service solution, but for now, you'll have to go through player support.
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Игры и кино Jan 11
Replying to @galyonkin
What about pre-orders? 14 days from launch?
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Sergey Galyonkin Jan 11
Replying to @playdtf
14 days from release.
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DIGITAL EAGLE Jan 11
Replying to @galyonkin
Когда подарки имплементируете можно будет из россии подарить подарок, скажем, украине? Или мы будем в региональной тюрьме, как в стиме?
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Sergey Galyonkin Jan 11
Replying to @tortique
Скорее всего будут ограничения, но пока не уверен.
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Julius Augustus Bitraxius 🚁 Jan 11
Replying to @galyonkin
Bitcoin?
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Sergey Galyonkin Jan 11
Replying to @bitraxius
No plans for cryptocurrencies yet.
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Jaum Jan 11
Replying to @galyonkin
Just to clarify: if the game cost $19 I'll need to convert to my currency right?
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Сергей Чучко Jan 11
Replying to @galyonkin
What region is Ukraine in?
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Sergey Galyonkin Jan 11
Replying to @sirjaumvitu
It will be done automatically by your payment provider.
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Sergey Galyonkin Jan 11
Replying to @Popinguj
It has its own region. Just Ukraine.
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Jaum Jan 11
Replying to @galyonkin
I understand. Unfortunately, not a good deal for Brazilians at least. Dolar is high right now, and Steam manages to keep $1 = $2 for most games. A $20 game, for example, is R$36 on Steam. The same game would cost $74 on Epic 😕 Well, waiting for regional currency.
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Sergey Galyonkin Jan 11
Replying to @sirjaumvitu
I see. Hades for example is $10.99 for Brazil vs $19.99 for the USA. It’s close to the ratio you’re talking about.
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Gulder Jan 11
Replying to @galyonkin
will you ever add reviews? ashen's multiplayer was broken for a long time, but nobody knew cause there were no reviews. you can have all the exclusives, but these things erode user confidence.
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Sergey Galyonkin Jan 11
Replying to @gulder_
Yes, but devs will need to opt-in into reviews. Plus we want to have a solution against review-bombing.
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Feureau Jan 11
Replying to @galyonkin
When will the store open to mere mortal regular noname devs too?
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Adnan Ahmed Jan 11
Replying to @galyonkin
Also will you guys look into country specific currency payments? Like for example CC payment is a problematic here in Bangladesh, however the business use a mobile based payment solution called bkash. I know its a pain, but it helps significantly
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Sergey Galyonkin Jan 11
Replying to @adnan_ahmed
Yes, we're talking to multiple payment providers. The problem is some of them charge a lot, so we'd have to pass those charges to consumers.
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