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Frank Gullo
Work focus on tech, digital, mobile, social business, marketing, startups, and social media. Dad.
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Frank Gullo retweeted
Launch NY Dec 11
how was your 2017? Join us on 12/20 for TwitterChat to share your story & what's next in 2018! Want to join our panel? Let us know here or send an email!
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Frank Gullo Dec 11
How We Learned The Real Secrets To Effective Email Marketing via
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Frank Gullo Dec 11
The Widening Gap between Customer Satisfaction Perception and Reality via
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Frank Gullo Dec 9
I just published “Intergalactically Enduring Life Lessons from Star Wars”
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Frank Gullo Dec 8
When lake effect snow disrupts, have some lake effect lemonade.
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Frank Gullo retweeted
Madeline Laurano Dec 4
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Frank Gullo Dec 5
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Frank Gullo retweeted
Quentin H. Reul Dec 5
Details about effortless experience presented by at
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Frank Gullo Dec 5
AI and automation will change the talent landscape more than robots.
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Frank Gullo retweeted
Quentin H. Reul Dec 5
describes interactions needed to resolve issue and external source (e.g. Google) is first point of action
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Frank Gullo Dec 5
Many customer channels seem accommodating but can be costly & overwhelming
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Frank Gullo Dec 5
Customer service impacts loyalty
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Frank Gullo Dec 5
Lara Ponomareff from talking customer experience at
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Frank Gullo Dec 1
Thanks for a great conference, - see you next time in
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Frank Gullo retweeted
Robin Erickson, PhD Nov 30
Artificial Intelligence is actually a misnomer. The ‘60’s thought Intelligent Automation wasn’t sexy enough 😉 via Dimitris Papageorgiu
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Frank Gullo Nov 30
3 Quick Tips to Not Look Awkward in Party Photos - via
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Frank Gullo Nov 30
Thanks to everyone who attended my session on . This post elaborates some of the points further.
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Frank Gullo retweeted
Trish McFarlane Nov 30
Benefit of predictive analytics- You reduce turnover because you have fewer people talking roles that don't match their behavioral skills. Staying longer positively impacts operating margin.
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Frank Gullo retweeted
Erin Spencer Nov 30
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Frank Gullo Nov 30
Looking forward to presenting today at 9:15 am @ about
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