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Envato Help
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Envato Help 3h
Replying to @UASeVersity
Thank you for letting me know. I have since replied to your ticket. Please check your email. ^Kenny
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Envato Help 8h
Replying to @Ernani3D
Hi Ernani, Our servers are fast so this must be an connection issue with your network and our site. Regrettably there is nothing we can do on our side :( ^PR
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Envato Help 8h
Replying to @UASeVersity
I'm really sorry to hear this and we'd love to investigate. Could you please let me know your ticket ID so that I can check your ticket's status? ^Kenny
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Envato Help 9h
Replying to @ish_nyeim
Happy to help :-)
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Envato Help 9h
Replying to @ish_nyeim
Thanks for your cooperation. One of my colleagues will get back to you shortly with an update. Cheers ^Syn
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Envato Help 10h
Replying to @ish_nyeim
Hey there, can you please open a ticket at ? Thanks ^Syn
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Envato Help 10h
Replying to @weblayner
Hi there, We received your ticket and we'll reply asap. Thanks for your patience! Syn
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Envato Help 21h
Replying to @iotashan
Hi Shannon, Thank you for contacting us at Envato. May I know which email or promotion you are referring to? Thanks, Barni
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Envato Help 23h
Replying to @MarquesaF
Hi Laura, To access your invoice, please follow the link here: | Thanks! ^TP
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Envato Help Sep 17
Replying to @_beatrizbertuga
Hello, Are you experiencing the same issue when using an alternate browser/computer? ^TP
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Envato Help Sep 17
Replying to @That_Brax_Guy
Hi Brax! For your own privacy, can you please open a ticket at so I can take a look at your account? I'll be happy to help you get things sorted. Thanks ^Syn
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Envato Help Sep 16
Replying to @TPBHQ
We have just replied to it, to keep things organized, I'll go ahead and close this one.
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Envato Help Sep 15
Replying to @HexaBear
Sorry to hear this, Chris. Still happy to see what we can do, but understand if you prefer to move on.
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Envato Help Sep 15
Replying to @wieland_cc
Hi Wieland, so sorry about the problems you are having! Please send us an email to help@market.envato.com. We'll sort this out. ^PR
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Envato Help Sep 14
No worries, have a nice weekend!
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Envato Help Sep 14
Hi there, please send an email to help@market.envato.com so we can look into this for you. ^PR
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Envato Help Sep 14
Replying to @deverelle
Hi Denise, make sure you are checking the correct account email inbox. Check the spam/junk folders too. If that doesn't work, please submit a ticket so we can properly assist with this: ^PR
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Envato Help Sep 14
Replying to @davidcreates
May I ask what the activation entails? None of the items on Elements should require a purchase code. You will have complete access to utilize the items core features as intended! More on this here
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Envato Help Sep 13
Replying to @R_i_c_k @envato_help
In the future, it's probably best to use our twitter account for support requests or write into our help center!
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Envato Help Sep 13
Replying to @R_i_c_k
It looks like it clarifies that it's a coupon for another service and just being present by Envato Elements, but I can see how it could be misleading especially if the text is skipped over, so have sent your feedback along.
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