|
Directly
@
directly
San Francisco, CA
|
|
Directly automates customer support with an expert intelligence platform that reduces contacts & improves CX in digital messaging channels.
|
|
|
2.020
Tweetovi
|
373
Pratim
|
907
Osobe koje vas prate
|
| Tweetovi |
|
|
Directly
@directly
|
19 h |
|
Customer expectations of your #custserv has changed. They won’t wait on the phone for an agent to be free. They want a faster response & better experience. hubs.ly/H0mS6wQ0
|
||
|
||
|
|
Directly
@directly
|
31. sij |
|
#AI has been proven able to complete certain tasks better and more efficiently than humans ever could. Why are consumers still so wary of it? Via @Forbes. hubs.ly/H0mQQ0H0
|
||
|
|
||
|
|
Directly
@directly
|
30. sij |
|
Customer expectations of your #custserv has changed. They won’t wait on the phone for an agent to be free. They want a faster response & better experience. hubs.ly/H0mPV7v0
|
||
|
|
||
|
|
Directly
@directly
|
29. sij |
|
After record growth and a new investment from @Samsung, @IndustryVC and others, 2020 is already looking bright. Congratulations to @directly’s new CEO @mikejdelacruz! hubs.ly/H0mPdsH0
|
||
|
|
||
|
|
Directly
@directly
|
29. sij |
|
#ICYMI: Yesterday, we announced that we secured a $20M strategic investment from @IndustryVC, @SamsungNEXT, @AvidBank and others! Take a look at the pitch deck new CEO @mikejdelacruz used to secure the deal, via @BusinessInsider and @benpimentel. hubs.ly/H0mP0cd0
|
||
|
|
||
|
|
Directly
@directly
|
29. sij |
|
ICYMI: @Mikejdelacruz is the new CEO of Directly! Starting the year strong and excited to announce a $20 million investment from @IndustryVC, @SamsungNEXT and @AvidBank.. Learn all about the news via @TechCrunch and @ingridlunden. hubs.ly/H0mNH590
|
||
|
|
||
|
|
Directly
@directly
|
28. sij |
|
2019 was a record year in revenue and growth, and we’re excited to see where @mikejdelacruz and the $20 million strategic investment from @Samsung, @IndustryVC and others take us! hubs.ly/H0mMGSX0
|
||
|
|
||
|
|
Directly
@directly
|
27. sij |
|
When properly trained, a #chatbot can become the key to #automating tasks – specifically to answer #customer questions! hubs.ly/H0mLMNT0
|
||
|
|
||
|
|
Directly
@directly
|
24. sij |
|
.@Forrester’s 2020 #CustomerService Predictions Report is here! #Automation will be playing a big part in the new year. hubs.ly/H0mK5qr0
|
||
|
|
||
|
|
Directly
@directly
|
23. sij |
|
Need a new #pod for your commute? Give Director of Data Science @prof_oz a listen on the latest episode of @superdatasci. hubs.ly/H0mJGRg0
|
||
|
|
||
|
|
Directly
@directly
|
22. sij |
|
Wondering how to get our monthly #newsletter straight into your inbox? Subscribe here. hubs.ly/H0mHLSt0
|
||
|
|
||
|
|
Directly
@directly
|
17. sij |
|
#Chatbots work, but only when they provide a positive experience. To do that, they need to be trained properly. Via @Entrepreneur. hubs.ly/H0mDp8h0
|
||
|
|
||
|
|
Directly
@directly
|
16. sij |
|
2020 is here and @ShepHyken has shared his predictions for #customerservice. Read more via @Forbes. hubs.ly/H0mCHJJ0
|
||
|
|
||
|
|
Directly
@directly
|
15. sij |
|
|
||
|
|
||
|
|
Directly
@directly
|
14. sij |
|
When used correctly, #customerservice #chatbots can save companies serious amounts of 🕑 and 💰 hubs.ly/H0mzGNj0
|
||
|
|
||
|
|
Directly
@directly
|
13. sij |
|
#Automation is a powerful tool, especially in the #custserv industry. But it will never be as powerful as #human brainpower. Via @Forbes. hubs.ly/H0myByf0
|
||
|
|
||
|
|
Directly
@directly
|
10. sij |
|
#Newontheblog: @abrydon recently sat down with @Hyken to discuss the role of #AI and #automation in #customerservice for Hyken’s podcast. Listen here! ow.ly/KpXD50xShpL pic.twitter.com/YtfjYiZ0rM
|
||
|
|
||
|
|
Directly
@directly
|
9. sij |
|
#ICYMI: Customer expectations have changed with the times, and advances in #technology have been central to that shift. So how can we deliver the #custserv more consumers are coming to expect? Through intelligent #automation! ow.ly/f3Zu50xRkHT
|
||
|
|
||
|
|
Directly
@directly
|
8. sij |
|
What is the 🔑 to improving your #custserv in 2020? Read the experts’ advice. Via @Forbes. ow.ly/AnlE50xQfpa
|
||
|
|
||
|
|
Directly
@directly
|
7. sij |
|
The future of #custserv is automated. Research shows exactly when humans prefer a bot. Learn more via @MarTechAdvisor ow.ly/wiT050xPxVW
|
||
|
|
||