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Creative Virtual
@
creativevirtual
Global
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Award-winning chatbot, virtual agent & live chat solutions for better customer & employee engagement. #QueensAwards #FrostAwards #TechTrack100 #CX #AI
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12.554
Tweetovi
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1.064
Pratim
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1.157
Osobe koje vas prate
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Creative Virtual
@creativevirtual
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3 h |
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“Employee engagement remains a valuable baseline measure for any organization. But engagement is an outcome of experience; it doesn’t necessarily signal the expectations employees have for their work experience or help you identify their priorities.” hubs.ly/H0mVlFs0 #EX
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Creative Virtual
@creativevirtual
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8 h |
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The Last Customer on Earth hubs.ly/H0mVcPw0 by @Hyken What if you only had one customer left to do business with?
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Creative Virtual
@creativevirtual
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12 h |
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Gartner Predicts the Future of AI Technologies hubs.ly/H0mVbGH0 via @Gartner_Inc
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Creative Virtual
@creativevirtual
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17 h |
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Why your CX budget may be cut - and what you can do about it hubs.ly/H0mVc_X0 via @MyCustomer
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Creative Virtual
@creativevirtual
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21 h |
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Know you need a chatbot, virtual agent and live chat strategy but not sure where to start? Step 1 is building your business case with the right data and tools. Download this guide to learn more --> hubs.ly/H0mV1Fq0 #CX #2020vision
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Creative Virtual
@creativevirtual
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5. velj |
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Go Beyond Surveys to Measure Customer Experience hubs.ly/H0mTj4H0 via @cmswire
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Creative Virtual
@creativevirtual
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5. velj |
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The Secret To Happy Customers hubs.ly/H0mTmmc0 by @shephyken via @Forbes
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Creative Virtual
@creativevirtual
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5. velj |
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Happy Sweet Sixteen, Creative Virtual! hubs.ly/H0mTqnD0 #CX
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Creative Virtual
@creativevirtual
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4. velj |
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Creative Virtual
@creativevirtual
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4. velj |
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Creative Virtual
@creativevirtual
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4. velj |
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With 2020 identified as the year customer experience will overtake product and price as the number one way by which companies will differentiate themselves, it's more important than ever to effectively serve and engage customers across touchpoints. hubs.ly/H0mSgbB0 #CX
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Creative Virtual
@creativevirtual
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4. velj |
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It's Not the Metrics, But the Customer Story That Counts hubs.ly/H0mSgbs0 via @cmswire
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Creative Virtual
@creativevirtual
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4. velj |
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Nine Ways to Make Your Customer Service Experience Unique hubs.ly/H0mSdQ00 via @customerthink
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Creative Virtual
@creativevirtual
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3. velj |
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Employee Engagement, Employee Experience and Employee Self-Service hubs.ly/H0mS5CS0 There are lots of benefits to improving your #employee experience, from increased staff retention to the knock-on effect on your customer experience.
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Creative Virtual
@creativevirtual
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3. velj |
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Leveraging Tech To Improve Customer Experience: 11 Smart Techniques hubs.ly/H0mRYm80 via @forbes
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Creative Virtual
@creativevirtual
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3. velj |
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CX and price image: How you can harm your brand by improving hubs.ly/H0mRSzW0 via @MyCustomer
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Creative Virtual
@creativevirtual
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3. velj |
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2020 Trends Your Contact Centre Needs To Look Out For hubs.ly/H0mQJ4G0 via @callcentrehelp
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Creative Virtual
@creativevirtual
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2. velj |
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Are You Meeting Your Customers’ Expectations for Truly Great Experiences? hubs.ly/H0mQZPW0 via @b2community
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Creative Virtual
@creativevirtual
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2. velj |
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Creating a 20/20 Vision for Your Chatbot, Virtual Agent & Live Chat Strategy hubs.ly/H0mQZQ70 #CX #guide #2020vision
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Creative Virtual
@creativevirtual
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2. velj |
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“Virtual Moron-Idiot!”: Why Chatbots Fail and the #ChatbotRescue Mission Saving Them hubs.ly/H0mR1860 #CX
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