Twitter | Search | |
ComcastCares
The official support account for residential, mobile and business services from . Our team is growing to provide help & technical support.
1,081,946
Tweets
155,030
Following
203,387
Followers
Tweets
ComcastCares 15m
Replying to @joshcheron
Thanks for the confirmation on when the appointment is. Please send us a DM and we can follow up with you after the appointment is completed to see how the services are working. -JF
Reply Retweet Like
ComcastCares 34m
Replying to @joshcheron
Hi, I'd be happy to take a closer look into your services after the recent technician visit. Could you please send a DM, so that I can better assist? -LN
Reply Retweet Like
ComcastCares 4h
Replying to @greenbassturrd
Hello there! Thank you for reaching out to us. I would like to look for a resolution for your speed concern. Please send a DM with the full name on the account and your name (if different), and address as it appears on the billing statement. -AC
Reply Retweet Like
ComcastCares 6h
Replying to @cjones41
Hi, thanks for bringing this issue to our attention. Sorry to hear that you no longer have access to some favorite channels and I'd be happy to assist with your channel concerns. Can you please send me a DM with your name and address? -RS
Reply Retweet Like
ComcastCares 6h
Replying to @AI_firehawk
We hate to hear that you were without service! It is important to us that your service is always working for you. We'd love to help out with this. Can you please send me a DM with your first and last name along with your full-service address (including any apt numbers)? -KMS
Reply Retweet Like
ComcastCares 6h
Replying to @Betty_Nashville
Hello and good evening. I know how frustrating service interruptions can be. I would be reaching out especially if my TV went out while watching. Please, DM me so I can see what's going on. Thank you.-JC
Reply Retweet Like
ComcastCares 6h
Replying to @AJP_PhD
Thank you for reaching. My name is Tim and I will be more than happy to look into this for you. Please send me a DM with your first and last name as well as your full address. -TDA
Reply Retweet Like
ComcastCares 6h
Replying to @OutlierForLife
I'm sorry to hear that has happened and can look into what is happening to ensure you are back up and running as soon as possible. Could you shoot me a DM with your name and address, so I can locate your account? -AP
Reply Retweet Like
ComcastCares 6h
I appreciate the picture in the DM and that error message would be concerning. I can't reply and assist there, unfortunately, until you follow us back on Twitter. Thanks for understanding!-JC
Reply Retweet Like
ComcastCares 6h
hi! Can you follow us back on here so I can reply to your DM? Thank you!-JC
Reply Retweet Like
ComcastCares 6h
Replying to @MissOlgaaaa
Oh no! That is frustrating when that happens. You're in the right place to get help though! Please, DM me so I can get this cleared up as soon as possible for you. Thanks for reaching out. We appreciate it.-JC
Reply Retweet Like
ComcastCares 7h
Replying to @ShuchiKasliwal
Hi there, I am so sorry to see that you are having issues with your internet. I rely on my internet a lot for school, so I understand how frustrating this is for you. Can you please send us a DM with your name and the full address so we can get this taken care of for you? -AT
Reply Retweet Like
ComcastCares 8h
Oh no, I know how upsetting service issues can be, so I'm here to get this handled for you. I received your DM and I'll continue working with you through there. -TS
Reply Retweet Like
ComcastCares 8h
Replying to @Fuze83
Hi, we are working hard to reach a deal with Starz to preserve the right to offer you that option beyond December 31. If you have any additional questions please send me a DM. -SDL
Reply Retweet Like
ComcastCares 8h
Replying to @GaryBusey6969
Thank you for reaching out today, I would be happy to look into your service issues with you. Would you please direct message the name and address on the account? I'll also need your name if it's different from the primary account holder's name. -JO
Reply Retweet Like
ComcastCares 8h
Replying to @joewhitt33
Hello, thank you for taking the time to reach out to us on Twitter. I'll be happy to assist you with your channel concern. Can you please send me a DM with your first/last name and full-service address? -JAC
Reply Retweet Like
ComcastCares 9h
Replying to @JoeGorbsky
Hello, Thank you for reaching out to us on Twitter. I'm DT and I would like to assist you with your service concerns. For security purposes, please DM your full address, account number, your first and last name and the first and last name on the account. -DT
Reply Retweet Like
ComcastCares 9h
Replying to @PeachGeeks
Hello, thank you for reaching out to us. I would be happy to check on that for you. If you could send me a DM with your full name and service address, please? -Jen
Reply Retweet Like
ComcastCares 9h
Replying to @LoveSunnySunday
Oh no! Let's take a look at your account together to see if there is an update available for what may be causing your service issue. Can you please send me a DM with your first and last name and full address to get started? -XR
Reply Retweet Like
ComcastCares 9h
Replying to @joshcheron
Thank you for reaching out to the Digital Care Team. I am sorry to hear that you have had issues with your service. That is never what we want for our customers. I will be happy to follow up after your tech visit to be sure your issues have been resolved. -SMK
Reply Retweet Like