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Clydesdale Bank
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Clydesdale Bank 12h
Replying to @Craken_MacCraic
Hi, i'm sorry to hear about this. This is definitely not the experience we want for our customers, could you please send me a DM? I'd like to help you with this. Thanks, David.
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Clydesdale Bank Apr 3
Replying to @BigBobScott
Hi Bob, I'm sorry to hear that. Can you send us a DM with more info? I'd like to help as much as I can. Hannah.
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Clydesdale Bank Apr 3
Replying to @charv1985
Hi Chris, I'm sorry you're struggling to get speak to an advisor today. We're experiencing a high volume of calls at the moment. Please try calling Customer Service on 0800 345 7365, as soon as an advisor is available, you'll get through. Hannah.
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Clydesdale Bank Apr 3
Replying to @uwern
Hi, I'm sorry this has happened. Please send us a DM, I'd like to help. Emma.
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Clydesdale Bank Apr 3
Replying to @footielass1
If you are looking to pay anything into your account, you can use a Post Office. Hope this helps Ash. Thanks, Emma.
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Clydesdale Bank Apr 3
Replying to @MickMarsden1
Hi Mark, I'm sorry you've not heard anything yet. Our team have received a large number of requests and are working as quickly as possible through them. Once yours has been reviewed, you will be contacted with an update. Thanks for your patience. Emma.
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Clydesdale Bank Apr 3
Replying to @footielass1
Hi Ash, the Dumfries Branch is closed tomorrow and will be open from 10am - 2pm on Monday. Thanks, Emma.
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Clydesdale Bank Apr 3
Replying to @Rexehplays
Hi Ian, I'm sorry you didn't receive a new card. If you have Internet or Mobile Banking, you can start a Live Chat and an adviser can order a new card to be sent out. Thanks, Emma.
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Clydesdale Bank Apr 3
Replying to @Mrsmcbain2019
We are going to assist anyway we can Charlene. If you would like us to help further with the charges, please call our Customer Service Team on the number provided. Thanks, Emma.
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Clydesdale Bank Apr 2
Replying to @katiemunro52
Hi Catherine, I'm really sorry for the delay. Due to the current crisis our lines are extremely at the moment. An advisor will be with you as soon as they become available. Rachel.
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Clydesdale Bank Apr 2
If you're worried about the impact of coronavirus on you or your business, we're here to help. As our telephone lines are busier than usual, we’d encourage you to check out our website to find out more:
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Clydesdale Bank Apr 2
Replying to @kimbod92
Hi Kim, sorry for the late reply. Our lines are busier than usual, however they are open Mon - Sat 8am - 8pm and Sun 10am - 5pm. If your card's been blocked by our Fraud Team, you'll need to speak to them over the phone. I'm sorry for any inconvenience this may be causing. Lisa.
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Clydesdale Bank Apr 2
Replying to @bryanrlock
..that you would like returned please contact your bank where the payment debits from and they'll be able to return this for you. If this debits an account with ourselves please contact our Mortgage Services Team on 0800 121 4203. Lisa. 2/2
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Clydesdale Bank Apr 2
Replying to @bryanrlock
Hi Bryan, I'm sorry you've not heard back in regards to your mortgage payment holiday request. Our team are working through these as quickly as possible. Once your case has been reviewed, someone will be in touch. If a payment has debited... 1/2
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Clydesdale Bank Apr 2
Replying to @Mrsmcbain2019
Hi Charlene, we will certainly look into this on an individual basis. If you need to discuss charges that have debited from your account, please call our Customer Services on 0800 345 7365 or you can start a Live Chat through your App or your Internet Banking. Thanks, Lisa.
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Clydesdale Bank Apr 2
Replying to @stiggystardust
Hi Stephen, I'm sorry you've not heard back. Our team are working through these as quickly as possible. Once your case has been reviewed, someone will be in touch. Lisa.
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Clydesdale Bank Apr 2
Replying to @clydesdalebank
The change has been applied to your Clydesdale Bank card automatically, so you don’t need to do anything, but retailers will be rolling out the change gradually so it’s worth checking before you pay.
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Clydesdale Bank Apr 2
The contactless payment limit has increased to £45 per transaction, which helps to make shopping for your essential items safer and easier.
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Clydesdale Bank Apr 1
Replying to @timalloy6711
I've now followed you which should allow you to DM. Thanks, Emma.
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Clydesdale Bank Apr 1
Replying to @clydesdalebank
For more information visit our website:
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