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Claire Lew
@
clairejlew
claire@knowyourteam.com
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CEO at Know Your Team (knowyourteam.com). My life's mission is to help people become happier at work. Join my weekly newsletter on leadership 👇
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6.509
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99
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11.450
Osobe koje vas prate
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Claire Lew
@clairejlew
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4 h |
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"My feedback to my team is too nice. What do I do?"
#1 - Get specific about observable behaviors. "I noticed X."
#2 - Ask yourself: "If I sugar coat, how likely will behavior change?"
#3 - Realize your desire to be liked might be getting in the way of you being effective.
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Claire Lew
@clairejlew
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15 h |
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Thank you, James! 😭
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James Nord
@jamesnord
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5. velj |
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Love this product twitter.com/clairejlew/sta…
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Claire Lew
@clairejlew
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15 h |
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🙏 thank you, Jay! Means a lot coming from you.
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WorkMinus
@workminus
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28. sij |
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If you are a #leader, you need to be on @clairejlew's mailing list. Just her first newsletter is enough to set you on the right course for years to come.
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Jared Spool
@jmspool
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27. sij |
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As @clairejlew explains in this episode of @uxpodcast, fear is a big reason why people don’t speak up at work.
To overcome that fear, you need to create a safe space for your team to speak. People need to feel psychological safety in the workplace.
uxpodcast.com/feedback-clair…
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Tim Burgess
@planetburgess
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30. sij |
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Our exit interviews have become way more valuable since we incorporated some of the questions from @clairejlew's how-to:
knowyourteam.com/blog/2019/12/1…
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Help Scout
@helpscout
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31. sij |
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When there is no break room and no water cooler, how does a remote team build a social bond? #remote #culture
@clairejlew tells us "How to build social connection in a remote team" hlp.sc/2RHYhld
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jacob
@JacobDFrank
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5. velj |
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Great podcast for getting into management. They just got past 50 episodes pca.st/podcast/840b5e…. From @clairejlew
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Claire Lew
@clairejlew
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5. velj |
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I've been waiting to announce this for a while...
A brand new redesign for knowyourteam.com is live! 🎊
Now it's easier than ever to hold 1:1 meetings, get status updates, build rapport, and more. Give it a whirl + lemme know what you think 😊
kyt.tips/36YN0RV
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Claire Lew
@clairejlew
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5. velj |
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"My feedback to my team is too blunt. What do I do?"
#1 - Make intention clear. "I'm giving you this feedback bc I care about your career progression."
#2 - Ask permission. "Would you be open to me sharing some observations?"
#3 - Admit fallibility. "I've messed this up too."
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Claire Lew
@clairejlew
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30. sij |
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So enjoyed talking with @danmartell on #EscapeVelocity podcast – we talked getting my start with 1:1 coaching, being profitable in Month 1, and rebuilding knowyourteam.com last year. Full episode here 👇
danmartell.com/claire-lew-kno…
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Claire Lew
@clairejlew
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24. sij |
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Yes, a big part of leadership is understanding what motivates each team member. But equally important is to understand what motivates *yourself*.
Ego? The cause? The thrill of growth?
Uncover your motivation as a leader and you'll uncover what your actions are most biased by.
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Claire Lew
@clairejlew
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23. sij |
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Just finished putting last touches on this piece before my art show this Saturday...! 😱
If you happen to be in SF this weekend and would like to swing by, send me a DM and I can share details.
Til then, hoping this drys in time...
("Choosing" – 30x24 oil on canvas.) pic.twitter.com/psu6N2sRYH
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Claire Lew
@clairejlew
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22. sij |
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Psst! In case you missed it.. We're opening up our KYT Workshop Live! "How to Be a Successful Manager" tomorrow @ 2PM PT☀️
Usually it's only available to knowyourteam.com customers, but would love to have you join us tomorrow.
Register here: kyt.tips/3adUQdg
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Claire Lew
@clairejlew
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22. sij |
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In sum: Don't sweep this first 1:1 meeting with an employee aside. It's not a thing that's getting in the way of your "real work." The emails and to-do lists you have can wait. The 1:1 meetings you have with your team ARE the real work.
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Claire Lew
@clairejlew
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22. sij |
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#5 - Share takeaways, reflect on how helpful the 1:1 was, and write notes after. 1:1s are only empty words if the ideas and action items that are spurred are not followed up on. (Using knowyourteam.com is super handy for this.)
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Claire Lew
@clairejlew
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22. sij |
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#4 - Don’t cancel the 1:1 meeting. Only reschedule it if you have too. Consistency with 1:1s matter. You say a lot about how you prioritize the other person’s time with how well you prepare + how consistently you show up for your 1:1s with them.
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Claire Lew
@clairejlew
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22. sij |
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#3 - Prepare an agenda, and ask your new hire for input on it. You’ll want to spend at least 15 min brainstorming thoughtful, specific questions you might want to ask. (knowyourteam.com is perfect for doing this btw – we give hundreds of q's + templates). An example: pic.twitter.com/WhhF8RqyhE
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Claire Lew
@clairejlew
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22. sij |
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#2 - Ask your new hire what frequency + duration they prefer. If new hire directly reports to you, I recommend weekly 1:1s for 1-hour for 1st 90 days. If new hire doesn’t directly report to you, either biweekly or monthly 1:1 for 1-hour is likely sufficient. But get their input.
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