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Cristina Cordova 9. sij
Most HR software is truly horrendous to use. It's often marred by the fact that the buyer is HR/Finance and the actual users are Hiring Managers and Employees. The former cares about cost/setup time/administration and the latter cares about actually using a good product.
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Cristina Cordova
If you're building and selling software, it's much better to sell your product to your true user. Otherwise, you're incentivized to build a product that you can sell, but customers hate using.
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bartolomé salas 9. sij
Odgovor korisniku/ci @cjc
Consumerization of business. Both in UI/UX and distribution models. Huge opportunity for disruption.
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Yves TUET 9. sij
Odgovor korisniku/ci @bsalasmanzanedo @cjc
Yes land and expand strategy. A good UX + analytics for managers/buyers. Would add to the problematic the fact that most of these applications are designed for data production and not for consumption (although usually most of the users consume data)
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David Haddad 9. sij
Odgovor korisniku/ci @cjc
In other words: The more the customer and user intersect, the better the product.
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Jack Hanlon 9. sij
Odgovor korisniku/ci @cjc
I agree with your assessment about why it's bad, but focusing on end users may be "much better" in terms of creating a great product experience but if that doesn't mesh with how procurement actually happens that can be a pretty huge barrier to actually getting customers.
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Olav Gausaker 9. sij
Odgovor korisniku/ci @cjc
This is why all software for public services (health, education, ...) suck
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