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CIBC 13h
Replying to @Noshirishi
Hi, although we certainly do not wish to lose your business, I will respect your decision if you do not wish to escalate this matter anymore. Thank you for reaching out and have a great weekend! ^JD
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CIBC 13h
Replying to @talks247
Hello, thanks for the follow up. In order for us to investigate, we will need you to contact us through of the options we've provided in our earlier posts. Once we've received your response through any of those channels, we will be certain to look into this for you. ^JD
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CIBC 14h
Replying to @Noshirishi
In order for me to escalate this for you, please send me a DM with your full name, postal code and phone number as well as a preferred contact time. Once I obtain this information I will be sure to escalate this on your behalf. 2/2 ^JD
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CIBC 14h
Replying to @Noshirishi
Hi, thanks for following up with me about this. That is certainly not representative of CIBC's core values. I would like to escalate this and provide your feedback to the Banking Centre Leader of the Yonge and Bloor location that you recently visited. 1/2 ^JD
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CIBC 14h
Replying to @talks247
Alternatively, you can send us a secure message online by following instructions left by JR to allow us to access your account information. Thanks for reaching out. 3/3 ^JD
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CIBC 14h
Replying to @talks247
We would be more than happy to forward your situation for review with an appropriate department but we will need you to send us a DM with more details. Please make sure to include your name, postal code and phone number. 2/3 ^JD
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CIBC 14h
Replying to @talks247
Hello, student accounts have their monthly service fees waived as long as proof of enrollment was provided. There are still other additional fees that may be applicable that isn't covered. For more information please visit 1/3 ^JD
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CIBC 15h
Replying to @MHClark2617
the location of the Banking Centre you visited and the name of the manager you spoke to. In the past, we had requested for your number, and postal code, please also inform me if this information has changed.I hope to hear from you soon! 2/2 ^JD
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CIBC 15h
Replying to @MHClark2617
Hello Mary-Helen, I'm sorry to learn of your recent experience. We would hate to lose you as a client. I am interested in discussing more about your situation. Please send us a DM with more details. In your message, please include... 1/2 ^JD
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CIBC 15h
Replying to @winterangel10
You can contact our Telephone Banking team at 1-800-465-2422 and inform us that you are receiving calls from CIBC as a non-client and we will work to get that number removed. We appreciate your patience in this matter. 2/2 ^JD
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CIBC 15h
Replying to @winterangel10
Hello Chantal, I'm sorry to learn that u're being called frequently. I can confirm that this number is legitimate and is our Client Account Management team's number. If u contact them, they can remove your number if u do not have any accounts with us. Alternatively... 1/2 ^JD
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CIBC 16h
Replying to @MichaelPow2013
In the meantime, u can pay for most goods and services at online retailers using a CIBC credit card or a Advantage Debit Card. 2/2 ^JD
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CIBC 16h
Replying to @MichaelPow2013
Hi Michael, your comments are valuable to us as we monitor customer demand and evaluate the feasibility of various enhancements to our service. CIBC is committed to remaining competitive by providing value-added services that meet the financial needs of all our customers. 1/2 ^JD
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CIBC 18h
Replying to @Noshirishi
Hi, I spotted your tweet about us and we're sorry to learn that you had a bad experience with us in the past in regards to service. I would certainly like the opportunity to make things right. At your earliest convenience, please send us a DM to let us know what we can do! ^JD
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CIBC 18h
Replying to @peekaboonorthe
Please send us a DM and include your full name, postal code and phone number and also the phone number you called and the approximate time so we can investigate the issue and get back to you. We look forward to hearing from you. 2/2 ^BJ
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CIBC 18h
Replying to @peekaboonorthe
We sincerely apologize for your experience and the concerns this has caused. We would like to investigate this further. 1/2 ^BJ
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CIBC 18h
Replying to @Pauloots
You are very welcome Paul. We look forward to receiving your secured message through CIBC Online banking. Have a great weekend. ^BJ
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CIBC 18h
Replying to @luckymakeup
You are very welcome. I am happy that the issue is resolved now. Please feel free to write back to us if you have any other questions or concerns. We will be happy to assist. Have a great weekend. ^BJ
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CIBC 19h
Replying to @CanadaNurse14
You are very welcome. I am happy that the issue is resolved. Please feel free to write back to us if you have any other questions or concerns. We will be happy to assist. Have a great weekend. ^BJ
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CIBC 20h
Replying to @ITGeek
We have received your DM and we will reply back to that shortly. Thank you for reaching out to us. Have a great weekend. ^BJ
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