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CIBC 10h
Replying to @dejo17
This subject line will ensure the messages comes directly to me. Alternatively, please call CIBC Mortgages at 1-888-264-6843. Assistance is available Monday to Friday, 7:30 a.m. to 8:30 p.m. eastern time. ^MH
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CIBC 10h
Replying to @dejo17
I apologize that you weren't contacted, Derek. I would be more than happy to put you in touch with the right team. To do so, please send me a secured message through Online Banking by clicking "My Message Centre" from the left side menu & use "MHAAR20D15" in the subject line.
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CIBC 13h
Replying to @palomiau
Thanks, Paloma! I've received your DM and will be responding to you shortly. Thanks for your patience! ^MH
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CIBC 13h
Replying to @BrittanyCLynn
I'd like to learn more about your experience, Brittany. Please send me a DM with the location you visited along with your full name, postal code, and phone number on file. Thanks! ^JR
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CIBC 14h
Replying to @BrittanyCLynn
Sorry for the trouble, Brittany. TFSA online transfers may take up to 1 business day to process. If you need the funds sooner, please call us anytime at 1-800-465-2422 or visit your nearest CIBC location. Thanks! ^JR
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CIBC 15h
Replying to @iandiinthesky
I'm sorry to learn that your unhappy with the level of service you received from us and would like to apologize for your experience on behalf of CIBC. Please send us a DM with more info so we can help. ^JP
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CIBC 16h
Replying to @palomiau
Hi Paloma, thank you for reaching out to me in regards to linking your debit card to your credit card. Can you DM me more details, are you receiving a message advising u that u need a One Time Verification Code? ^RH
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CIBC Apr 23
Replying to @semoes
For immediate assistance, please call CIBC Credit Card Services directly at 1-800-465-4653. We are happy to help Monday through Friday, 7:00 a.m. to midnight, and Saturday through Sunday, 7:00 a.m. to 10:00 p.m. eastern time. ^MH
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CIBC Apr 23
Replying to @semoes
I apologize for your experience. There are a number of reasons why a transaction can be declined. I regret that I don't have access to your account to provide more details. To assist you further, kindly send a DM confirming your full name, postal code & phone number on file. ^MH
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CIBC Apr 23
Replying to @SandholmSarah
I apologize for the delay, Sarah, but I'm happy that you had a pleasant experience when you reached us by phone! Don't hesitate to reach out again if you have any other questions or concerns. ^MH
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CIBC Apr 23
Replying to @julienfauch
This sounds frustrating. I'd hate to see you go, Julien. Kindly send a DM with more details and include your full name, postal code and phone number on file. ^MH
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CIBC Apr 23
Replying to @petite_bebe
I'd be happy to assist! Kindly write back in English or French and I would be happy to help. ^MH
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CIBC Apr 23
Our thoughts go out to all those affected by the terrible incident at Yonge and Finch today. We stand with the people of Toronto in offering our heartfelt condolences.
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CIBC Apr 23
Replying to @jfmezei
This isn't the experience I'd like you to have, Jean-François. Kindly send a DM with the location you visited as well as your full name, postal code and phone number on file. Thank you! ^MH
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CIBC Apr 23
Replying to @Boomer265
You're most welcome! ^MH
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CIBC Apr 23
Replying to @Boomer265
Pre-approvals are real approvals! As you accepted the offer, you can expect your package and your new card to arrive in about 2 weeks time. I hope this helps! ^MH
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CIBC Apr 23
Replying to @dani_aee
Thank you, Dani! I've received your DM and will be responding to you shortly. Thank you for your patience! ^MH
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CIBC Apr 23
Replying to @DMGLK
I'd like to better understand your concerns, Ahmed. Kindly send a DM with more details of what happened so I can assist you further. Thank you! ^MH
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CIBC Apr 23
Replying to @RC_1976
I apologize for the inconvenience. You can find details about this fee at . I can review this fee if you sign into Online Banking & send a secured message. Click "My Message Centre" from the left menu & use "MHAAR20D15" in the subject line. Thank you! ^MH
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CIBC Apr 23
Replying to @Boomer265
I can understand your concerns! You wouldn't have to provide any additional information as your Online Banking profile has all the required details for a pre-approval. To ensure you accepted the offer correctly, please call Credit Card Services at 1-800-465-4653. ^MH
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