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Care Opinion
The UK's non-profit feedback platform for health & care services. Helping to improve care for everyone through public feedback & education
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Care Opinion retweeted
Jill McMullen 6h
At session on Intelligent Kindness, including the power of story “The plural of stories is not *data. The plural of stories is *culture.” -
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Amy Gaskin-Williams Dec 9
"In anonymity they could feel safe enough to be honest about difficult things." This is great phrasing, James. Love your speech, would have loved to be present to hear you deliver it. Generousity, reciprocity, curiosity. A little long for a hashtag but definitely a take home msg!
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Derek Emmonds Dec 8
Having just spent 9 hours in Queens Med A&E,After my farther in law had a fall and broke his hip,Can i just say what a fantastic job the staff do there under immense presure,Thank you
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Duncan Ford 8h
, very pleased to note an indication of the importance of : Thankyou for helping our service users to give us feedback
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Charlotte Augst 16h
It’s what we said many moons ago in the HoC- remember? And often the patient and carer are best placed to say who needs to be on the team.
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Kris Vanhaecht 13h
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Innovations Dementia 13h
Fantastic evidence of how the direct voice of a person w can change professional's understanding and attitudes.
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Siobhan Cowan-Dickie 17h
Bev Fitzsimons from talking through and the rationale.
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Jane Danforth Dec 8
James, that’s so kind.😊 I’m still as enthused as the day we began! Here’s to another decade of stories & learning together
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Patient Experience 14h
Here is our lovely apprentice Ellie receiving her responder training certificate! Ellie can now reply to story authors as well as look for potential service improvements - if you would like to get involved email us: rch-tr.PPI@nhs.net!
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Care Opinion retweeted
Lucy Nicholls 16h
Lovely feedback about the mental health team at the Bridge in Wells: "They have served as a lifeline during a particularly distressing and lonely time in my life." via 💗
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Patient Voices Dec 9
If an organisation can't bring itself to listen to the small stories, will they ever be able to engage with the big ones? What if you're in "The hospital that didn't listen?" Watch the at
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Care Opinion Dec 9
"Scotland is doing something which simply hasn’t been done before." New blog from our
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ingrid brindle Dec 9
When you think about it that is totally amazing! You have enabled your patients to see their records for 13 years and you still don't have that facility yourself !
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Ann O'Brien Dec 9
So inspiring James, thanks for sharing this wonderful insight into what makes Care Opinion tick, also the daily story app is a brill idea and sure to start great conversations.
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Be 'Patient' Dec 7
Replying to @trewvs
It's one thing human error causing wrong medication dispensing, but another thing when NHS professional have an attitude which means they dont even check the medication when patients question it.
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Catharine Darke Dec 8
Last night I spent 12 hours in A&E with my son. Never have I seen a hospital under so much stress and pressure and yet they still continued to do a marvellous job. I’d like to applaud all the nurses, doctors & consultants who worked tirelessly through the night
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Dorothy Armstrong Dec 8
Thanks for posting James - would be good to see a Scottish University taking up the learning opportunities that can offer students
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Jane Danforth Dec 8
A wonderful 'must-read' blog James. Everything you say resonates with us Thank you for listening, the user & subscription experience has/is improving rapidly
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Care Opinion Scot Dec 8
Have a great time all, listening to a true
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