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cantlin
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cantlin Jan 16
Replying to @gazs
no but can we talk about ur new avatar
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cantlin Dec 7
Replying to @gazs
i zipcar pretty often. works great
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cantlin Dec 6
Say what you want about risk: I will take a leap into the unknown over perpetual optimisation every single day of the week.
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cantlin Dec 5
Replying to @coreyford
to make journalism out of, or do product development with?
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cantlin retweeted
Anna Shipman Dec 5
We are hiring a head of user research at the ! and also additional user researchers: Come work with me at a brilliant place, doing important work in these tumultous times...
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cantlin retweeted
Monica Todd Dec 5
📣We're looking for an exceptional Head of User Research to nurture and lead a growing team of researchers, inspiring empathy and action at all stages of product discovery/ development for & app. Learn more here👉
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cantlin Dec 5
BREAKING: have just discovered our Tokyo office has three tiers of cup.
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cantlin Dec 5
Replying to @SpiegelPeter @FT and 3 others
welcome 👋
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cantlin Dec 5
Replying to @SpiegelPeter @FT and 3 others
wise, benevolent... don't forget humble
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cantlin Dec 5
Replying to @lc512k @FT
we’re hiring PMs, too :-) JDs not out yet but DM me 💫
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cantlin Dec 5
Replying to @FT
Grouping product teams: hard problem. Today grouped mostly around bits of tech. Frontendy stuff, backendy stuff, internal tooly stuff, non-core products. Increasingly moving to focus on business outcomes. Great for product but hard for tech. How to square this circle?
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cantlin Dec 5
Replying to @FT
Ops and reliability also a central service, building stuff to help all teams go faster. CI, monitoring, etc. etc. Teams have lots of autonomy to do their own thing but we try and maintain a "golden path."
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cantlin Dec 5
Replying to @FT
Atomic unit is the product team. All have tech/product/delivery. Most have product design. Some have customer research. Plus central research team that runs routine customer engagement, one-off commissions & helps other depts.
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cantlin Dec 5
Replying to @FT
We ( Product & Tech) are about 400 people across 3 main offices. c. 250 engineers, c. 60 product/design/research. A decent size for our turnover (£383M last year).
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cantlin Dec 5
Hey Twitter, how is your product development org shaped?
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cantlin Dec 3
Replying to @gazs @zapthedingbat
what if we want to put our content somewhere else, or put something else online??? probably safest to just abstract the process of putting a thing in a place
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cantlin Nov 28
One thing I love about working for a Japanese company: your bosses send you Christmas cards. FROM JAPAN.
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cantlin Nov 27
To get to continuous discovery, there's a bunch of "infrastructure" required. Like customer engagement programs (i.e. 5 customers in the building per day), prototyping tools and discovery techniques training. They all need investment, no different to SaaS in your build pipeline
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cantlin Nov 27
*Discovery* – i.e. the process of working out what's worth building – is in that underdeveloped state in most organisations. It's kinda a thing we do, but not really that often because the spin up cost to all those prototypes and interviews is pretty high.
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cantlin Nov 27
Around the time I started at the Guardian, we shipped the website once every two weeks and had to bring down the journalists' tools for an hour to do it. By the time I left, we shipped it 10+ times a day ( and will remember the real number)
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