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Canary
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Canary Feb 19
Replying to @mcnicollme
Hi Jamie, Can you send us a DM with your account email address? We definitely want to investigate what is happening here with your subscription.
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Canary Feb 15
Replying to @_keithm_
Hi Keith, If you can send us a DM with your account email address we can certainly assist!
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Canary Feb 14
Replying to @extracrispian
Hi Christian, Thanks for reaching out and sorry to hear about the issues you're encountering with your Canary! If you can send us a DM with your account email we can help get this issue resolved.
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Canary Feb 14
Replying to @jg9927802121
No issues on our end that we're aware of. If you continue to experience issues please send us a DM with our account info so we can investigate further!
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Canary Feb 14
When you capture true love ❤️ ❤️
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Canary retweeted
Heather Paul Feb 14
. and have donated over 19,000 home security devices to first responders through Protect the Protectors. Just one week after getting his device, this SC firefighter caught a burglar entering his home!
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Canary Feb 13
Replying to @Missykj @66GoPens and 2 others
Hi there, sorry to hear about the issues you are encountering with your Canary devices! If you can send us a DM with your account email we can definitely help take a look to see what might be causing this issue.
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Canary Feb 12
Hi Rich! Depending on the firmware installed on the device you may not need to use the yellow audio cable and could use Bluetooth for the setup process. If you're still encountering issues with it just shoot a DM over to and our team will be able to assist.
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Canary Feb 12
Replying to @nyerkid625
Good morning, No server issues that we’ve come across. Let us know if you’re still having an trouble.
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Canary Feb 7
Replying to @josephejordan
Hi Joseph, at this time we do not currently have 2-factor authentications, but it is definitely something we are looking into. I'll be sure to submit another feature request for this to our product team.
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Canary retweeted
State Farm Jan 9
We've teamed up with to donate over 17,000 home security devices to first responders through Protect the Protectors. Thanks for everything you do to keep our communities safe!
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Canary Feb 2
Replying to @royswapan
Yes, you'll receive one free month of Membership.
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Canary Jan 29
Replying to @Bearadon
Our team is currently investigating this issue. We will post updates on our status page here:
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Canary Jan 29
Replying to @kayleighmegan
Hi Kayleigh, we’re looking into this currently.
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Canary retweeted
kim Jan 28
When it comes to protecting the community, first responders are there. agents & say thank you to first responders for dedication to the community, especially in extraordinary times. .
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Canary Jan 28
Replying to @bchuff
Hey Ben, we do have a webapp you can access to view your Canary devices from a web browser that is included with Canary Membership. More info can be found here:
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Canary Jan 25
Replying to @PoopersJJohnson
Hello, we're terribly sorry to hear about all of the frustration you encountered with your new Canary View device. If you can send us a DM we can look into options on how to help get this resolved.
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Canary Jan 22
This generally means your phone is placing the Canary app into a low power state restricting it from updating. If you can send a DM over to they'll be able to assist in figuring out the issue further!
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Canary Jan 15
Hey - everything seems to be working as normal on our end. If you send a DM over to they will be able to assist with any issue you're encountering!
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Canary Jan 14
Replying to @KGRhetorical
Hi there, sorry to hear about the trouble with cancelling your Membership. Definitely do not intend for it to be more difficult to cancel and will be investigating the lack of phone number in the webapp. If you could send us a DM with your account email we can assist.
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