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Buffer 2h
Replying to @daveying99
(2/2) *E-mail address on your Buffer account *Last 4 digits of your card number *Expiration date on your card As soon as we have those details, we'd be happy to process a refund for that charge! - Essence
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Buffer 2h
Replying to @daveying99
I’m so sorry about the trouble we've caused here, David! Let's get this sorted out as quickly as possible. As soon as you get the chance, could you confirm the following information via DM (1/2) - Essence
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Buffer 5h
Replying to @zarzar
Does this help a bit? In case you were interested in giving Buffer another try, you'll be able to create a new account with the same email address associated with the account that was deleted if you'd like! - Essence
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Buffer 5h
Replying to @zarzar
I'm so sorry for the confusion we've caused here! Accounts that remain inactive for a long period of time are deleted. This is in line with our data retention notice which can be found here: - Essence
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Buffer 8h
Replying to @svil3
Hey there! Thanks for sharing. This error usually is the result of a processing error on Twitter's side, and should be intermittent, if anything. Since you last reached out on Friday, would you be able to estimate how many other times you've seen that error come through...
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Buffer 8h
Replying to @mklopez
Thanks, Miguel! Just replied to your DM. I'll meet you there with more information. -Kelly (she/her)
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Buffer 8h
Replying to @mklopez
I'm sorry for the posting headaches, Miguel! Could you DM us the email address you use to sign into Buffer and leave a failed post in the queue for us to peek at? That should give us a few clues to help us dig in.
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Buffer 10h
After a $2million ad campaign didn't deliver the expected results, completely reinvented its approach to marketing. At Built to Last, Wistia's co-founder, Chris Savage, will be sharing how marketing is shifting from awareness to affinity:
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Buffer 10h
Lovely stuff, glad to hear that worked for you, Stephanie, although I am sorry for any fright we caused there! I hope you have a great rest of your day 🙌 - Danny
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Buffer 10h
Thanks so much for giving that a try! - Danny
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Buffer 12h
- it sounds like you might have active Buffer accounts in our system still that are saved under different email addresses than the ones we sent this email to. Please, can you check if you're able to still log in? - Danny
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Buffer 13h
Replying to @lavanyadeepak
Yes, absolutely! If you’d like to create a new account under the email address that has been deleted, please head to to create a new account - Danny
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Buffer 15h
Replying to @lavanyadeepak
Sorry for any confusion here. Your Buffer account was included in a data cleanup, where accounts that have been inactive for 2 years, or longer, have been deleted due to our data retention policies, which you can see over here: - Danny
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Buffer 24h
Replying to @VanBluesat
Hi! I once wrote a list here: . Hope this helps. 😊
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Buffer Aug 2
Replying to @mathony
Hi Mark! Yikes, that's definitely not a good thing. We've flagged this with our Engineers and will provide an update when we know more. -James
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Buffer Aug 2
Replying to @ks280114
Thanks for sending along that information! To give the best support we'll need to take a look at your account, would you send us a direct message? Keen to get this sorted out for you! - Essence
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Buffer Aug 2
Replying to @blockchain2go
It's something we're looking into right now, as soon as we have more to share on this we will 😃 - James
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Buffer Aug 2
Replying to @Medvidekpu
Hey Daniel, sorry for the delay in getting back to you. Can you let me know if you're still having this issue? - James
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Buffer Aug 2
Replying to @ks280114
Hello 👋 Is there anything we can lend a hand with? If so, could you share the email address you use to sign into Buffer and a bit more information about the issue you're seeing or the question you have so we can dig in? - Essence
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Buffer Aug 2
Snapchat news: Snap reported an increase in both users and revenue in Q2. They said that they “added 9 million new daily active users for the quarter, and is now up to 238 million DAU.” Read more here:
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