Twitter | Search | |
BT
Every moment of every day we help you be there 🌍 Tweet us for customer support, we're here 8am to 9pm Mon-Fri, 8am to 8pm Sat and 8am to 6pm on Sundays 💬
78,984
Tweets
26
Following
89,840
Followers
Tweets
BT 8s
Replying to @colinsutton
Could you pop me over your account number and address in a DM and I'll check this for you? ^Lisa
Reply Retweet Like
BT 1m
Replying to @PaulJamesNangle
You can only have 2 subscriptions on an account Paul so you could have one for the main box and another for a Sky Mini. ^Lisa
Reply Retweet Like
BT 3m
Replying to @gracerhiann
Have you changed channels on the hub as suggested by Aideen? ^Dee
Reply Retweet Like
BT 6m
Replying to @iloveapunt
Sorry to hear that, what time is the engineer due out? ^Dee
Reply Retweet Like
BT 6m
Replying to @crissylou84
Oh gosh, definitely a scam. When I looked up the number, there is a note with regards to blocking it so it's obviously a known number. You can also report the call here ^Lisa
Reply Retweet Like
BT 7m
Replying to @MrsP171180
That's not good, what reason has been offered for the delay Caroline? ^Dee
Reply Retweet Like
BT 11m
Replying to @Stevearsenal2k
Not to worry. Glad you got is sorted anyway. ^Kevin
Reply Retweet Like
BT 12m
Replying to @colinsutton
Hi Colin. That's not good. What's happened? ^Lisa
Reply Retweet Like
BT 15m
Replying to @TheCocoAnarchy
Hey Colin. I'm so sorry you've received this call. If you're a BT customer, check out It's free of charge too. You can also report the call here ^Lisa
Reply Retweet Like
BT 16m
Replying to @PaulJamesNangle
Hey Paul. Check it out ^Lisa
Reply Retweet Like
BT 20m
Replying to @crissylou84
Hi there. That's really odd. What did they advise when the called? ^Lisa
Reply Retweet Like
BT 22m
Replying to @Ann1e_C
Can you dm the account number and I'll check with that. ^Dee
Reply Retweet Like
BT 28m
Replying to @Chi11y82
Brilliant, I've passed on my thanks Lee and thank you again for taking the time to send over such lovely feedback. ^Dee
Reply Retweet Like
BT 34m
Replying to @artesea
I'm really sorry Ryan, this is feedback I'll pass on for you however at the moment to cancel services you need to do this through the phone ^Alannah
Reply Retweet Like
BT 35m
Replying to @Stevearsenal2k
Sorry they must be busy. Can you not do it online? ^Kevin
Reply Retweet Like
BT 39m
Replying to @mick_stebbings
Hello Mick, why is it that you keep having to re-start the hub? If you can give us some more info we'll be able to help further :) ^Alannah
Reply Retweet Like
BT 40m
Replying to @artesea
Hello Ryan, so sorry that you are having a high wait time to get through if you call the team on : 0800 783 1401 they will be able to look at this for you further :) ^Alannah
Reply Retweet Like
BT 1h
Replying to @Chi11y82
That's lovely feedback Lee. Can you dm over your account number so I can pass on your thanks to Tracey. ^Dee
Reply Retweet Like
BT 1h
Replying to @Ann1e_C
Sorry you've not been called, do you have a ref for the call so I can chase it up for you? ^Dee
Reply Retweet Like
BT 1h
Replying to @KarenLondoner
If the order is delayed then you continue to be billed until the service goes live - this is then backdated when the service is connected. I'm happy to check if you dm the account number and your full name. ^Dee
Reply Retweet Like