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Ben Sauer
Designing change and changing design. Speaking, training, and writing about voice UI and product strategy.
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Ben Sauer May 23
lots of fun prototyping VUI interactions in Helsinki 👇
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Ben Sauer May 22
My slides from last week in Amsterdam: cc/ (sorry for the delay!)
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Ben Sauer May 22
Replying to @pindsvin
sorry for the delay!
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Leisa Reichelt May 22
I'd say that lots of people who *do* customer interviews haven't gotten to this tipping point yet either... too many closely directed, product centric questions, not enough encouragement to open up and tell stories of real experiences.
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Ben Sauer May 21
Replying to @Jeroedeb
Nope... one I can talk to!
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Ben Sauer May 21
Replying to @Jeroedeb
I had to stop myself from visiting the showroom while in Amsterdam!
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Ben Sauer May 21
I think they meant moaning is when it’s not constructive, complaining is when you do something about it (as in, i complained to the restaurant about the bad service)
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Ben Sauer May 21
How would you avoid the uncanny valley, given Duplex? Some great ideas from
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Ben Sauer May 21
I have an Aussie mate who lives here who said: ‘English people moan but don’t complain, Aussies complain but don’t moan.’
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Ben Sauer May 21
See you there Friday perhaps?
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Adrian Bott May 20
Attempting to make sense of Jordan Peterson's strange assertion that 'witches live in swamps' because it's naggingly familiar, just not from any myth or fairy tale. Then it hits me. It's Minecraft. Witches live in swamps in Minecraft.
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Ben Sauer May 19
Replying to @vickytnz
I just checked, I took that picture!! 🤣
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Ben Sauer May 19
Replying to @vickytnz
Was this at PC Poland? We’re you there?
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Ben Sauer May 19
Replying to @adrianh
Neither does it mean that people can manage on their own at all times without support.
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Ben Sauer May 19
Replying to @iotwatch
My wife is Canadian and has a British passport. The Canadians are very sniffy about entering using Canadian one; it’s gotten worse is fact.
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Ben Sauer May 18
I’d imagine it’s that there’s system logic missing that fails to hide the minimum railcard price. How is it illegal?
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Ben Sauer May 18
It's unlikely to be a dark pattern; it's incompetence. I asked them about this, and it's a minimum price for using the railcard. More like Hanlon's Razor.
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Ben Sauer May 16
Lovely couple of days in Amsterdam training and speaking at . Thanks for having me, (+ others!)
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Ben Sauer May 15
Replying to @andybudd
I don’t think of a silo as the same thing as a team or group. Silos are groups that aren’t functioning in alignment or communicating well with the rest of the org. That is mostly a leadership/systemic issue, rather than the fault of that silo.
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Ben Sauer May 15
Replying to @UXCambridge @anilbms75
Awesome! (That workshop title sounds familiar...!)
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