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Ben Sauer
UX Strategist at Clearleft, ex-director at The Escape Committee, startup coach. Occasional speaker + frequent writer, VUI / product strategy
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Ben Sauer Dec 15
If Elon Musk feels uncomfortable using public transport, I'm not sure being on a rocket to Mars with lots of stir-crazy people is going to be all that great.
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RAIL Magazine Dec 14
When you’re white, wealthy & emotionally estranged, you view everyone else as an inconvenience at best and a threat at worst. proves time and again he should have no role in planning communities.
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Ben Sauer Dec 15
"The quality of your outcome depends on the quality of your questions."
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Karen McGrane Dec 13
"In large organizations, you don’t end up with thousands of people using the same words by accident. The patterns that show up across your company’s jobs show what you truly value."
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Duncan Green Dec 13
In academic seminars, 'Men are > 2.5 times more likely to pose questions to the speakers.This male skew was observable only in those seminars in which a man asked first question. When a woman did so, gender split disappeared'. CHAIRS PLEASE NOTE FIRST Q TO A WOMAN - EVERY TIME.
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Ben Sauer Dec 13
As ever with VUI, it's about the context.... by
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Carrie Hane Dec 12
Remember not to get ahead of yourself. If it isn’t already super easy for a customer to buy something on your website/app, don’t build a voice interaction on top of a not-great experience. It will only be worse.
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Karl Whelan Dec 12
A guide to Brexit bluffer terminology.
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Ben Sauer Dec 12
Replying to @jboogie
similar in NL. Big cultural aversion to debt affecting CX.
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Ben Sauer Dec 11
Been thinking Shazam is a feature, not a product (in relation to voice UI) for quite some time! Acquisition is no surprise at all.
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Ben Sauer Dec 11
dear - I'd really like to be able to order playlists by songs I've saved within them. thanks!
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Ben Sauer Dec 9
Stop. Bitcoining.
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Ben Sauer Dec 9
Replying to @horacepanterart
Ha! Thought she did all the social shenanigans for you.. Merry xmas to you all!
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Ben Sauer Dec 8
Seconded. (Hello Clare!)
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Ben Sauer Dec 8
Replying to @paulrobertlloyd
Better start bitcoin mining.
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Ben Sauer Dec 8
pretty fun reading about people using your prototyping methods from afar: thnx cc/
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Ryan Singer Dec 6
Good test for how coherent a feature or product idea is: the more you talk about it, the tighter it gets vs. the more it sprawls. Does it come together or spread out? Do the edges become a containing wall or do the edge cases keep proliferating?
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Ben Sauer Dec 5
That’s great, welcome any feedback. Narrowly missed the chance to teach it at mobX this year.
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Ben Sauer Dec 5
Nice work! Can I point you to my method? and tool:
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Ben Sauer Dec 1
Replying to @kjkausha @smartly_ai
Hah! No idea (yet) - I've booked the Eurostar but not a place to stay.
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