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Basecamp
The official account for Basecamp®, everyone’s favorite tool to keep teams on the same page. Answering your questions around the clock via DMs!
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Basecamp 2h
Replying to @Tiffany_REINInc
There isn't a way to open uploaded documents directly in Basecamp. Sorry!
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Basecamp 8h
Replying to @DevonThome @NotionHQ
Noted the request, Devon! Thanks for the suggestion. :)
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Basecamp Oct 26
Replying to @TinaHammar
Hey Tina! As long as you select just one thing to attach, the Trix uploader will process that alone. Then you can move on to any other attachments, after seeing the results of that first one.
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Basecamp Oct 26
Replying to @Football_Guys @Twitter
Hey Joe, this is something we're digging into! Could you email us at support@basecamp.com so that we can work with you on a resolution there? -AB
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Basecamp Oct 23
Replying to @DevonThome
Hi Devon! That's a suggested limit, so we're not currently tracking storage. That means you can store away as needed :)
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Basecamp Oct 23
Replying to @plaindocs
If it's still loading slowly, can you please run the tests at , then send the results in to us at support@basecamp.com with some info about the issue you're seeing. We can then look into it further for you. Thanks!
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Basecamp Oct 23
Replying to @plaindocs
If you mark the items as seen (after you've viewed them) does it load any quicker?
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Basecamp Oct 23
Replying to @plaindocs
Sorry to hear that. Do you have a lot of unread items?
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Basecamp Oct 22
Replying to @paco_ @wpsitecare
If you want to remove a Ping, we can help with that: . There isn't a way to remove a user from a ping without removing them entirely from the account.
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Basecamp Oct 22
Replying to @prkvs
Hi PR, we haven't gotten any other reports like this, so please email us at support@basecamp.com and we can troubleshoot together!
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Basecamp Oct 22
Replying to @ibikebrighton
Hi Mark, thanks for reaching out today! Currently we don't have any plans in between the free version and the Business version. I’m sorry for the trouble!
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Basecamp Oct 21
Replying to @dozzieb
Ah got it! We'll pass the idea on for the devs consideration. Thanks :)
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Basecamp Oct 20
Replying to @jeisson
We're not seeing any reports on our end. Would you mind completing the form on this page so we can take a closer look for you?
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Basecamp Oct 20
Replying to @fkooman
That's odd! We definitely replied to your email yesterday. Would you mind completing the form on this page so we can take a closer look for you?
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Basecamp Oct 20
Replying to @martinbastien
We don't have this planned right now, but we appreciate the feature request. :)
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Basecamp Oct 20
Replying to @dozzieb
Sounds tedious! If you need to keep those logins separate, you'll have to log out and back in to switch each time. But if you don't, we can merge those logins, so you have just one, and can switch easier. Just email support@basecamp.com so we can do this for you :)
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Basecamp Oct 19
Replying to @julian_rubisch
There is! Magnify the PDF, click on View Full Size and print from there. A GIF:
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Basecamp Oct 19
Replying to @TkTech
Thanks for the heads up, Tyler. Our team will look into this and in the meantime, you can log in to Basecamp on your browser. There's an option to switch to username + password, instead of username + GoogleID. You can add your Yubikey there as well:
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Basecamp Oct 19
So strange! Please can you write to us here: support@basecamp.com so we can troubleshoot this. :)
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Basecamp Oct 18
Replying to @RealJuanfe
Replied, Juan! 👍
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