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Australia Post
Here to help 24/7 (ex. public holidays). For further assistance please visit or phone 137678.
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Australia Post 10h
Replying to @thatwookietho
Thanks Nikki, we will reply there shortly. ~ Rozi
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Australia Post 10h
Replying to @thatwookietho
If you need us to take a look, DM the delivery address and tracking number, happy to help. - Christine
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Australia Post 10h
Replying to @radionotesPOD
If you think you need some help, DM us the delivery address and tracking number, happy to take a look. - Christine
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Australia Post 11h
Replying to @PennyD42
I can see how the Delivery Officer could have chosen a better hiding spots especially if there were multiple others to choose from. We'd be happy to pass on feedback to the Delivery Officer's manager, so could you please DM us the tracking number and your details? - Nadia
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Australia Post 11h
Replying to @stephenglloyd
I know, it seems really silly Stephen, and you're not the first one to tell us so. But this is because every parcel that gets delivered in NSW has to pass through Sydney, it's our main sorting facility for the state. Same as Melbourne for VIC and Brisbane for QLD, etc. - Katie
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Australia Post 11h
Replying to @RollStrollRide
I'm afraid as this item is a Star Track item, we are limited in what we are able to assist with. In addition to this, some Star Track items can't be placed in Lockers, Nonetheless, I'd recommend speaking to Star Track. - Keagan
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Australia Post 11h
Replying to @RollStrollRide
Hi there, 2ULZ10499682 is not showing as being held at any of our post offices. I would recommend speaking to Startrack directly for more information about the supposed delivery. - Cam
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Australia Post 11h
Replying to @Taezar
That is awesome to her Taezar! Thank you for sharing :) - Katie
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Australia Post 12h
Replying to @hdex
I'm so glad to hear this Hugh, it's great when our team are recognised for going the extra mile :) If you want, we can pass the compliment on to their manager? We'd just need you to DM some deets - tracking #, address, phone and email. - Katie
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Australia Post 12h
Replying to @jenniferho91
I'm sorry to hear that. I can certainly follow this up for you to see if there's any information about the closure. Please DM us your parcel locker address here: ~Thanks Rosita
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Australia Post 12h
Replying to @arcade_boy
I can definitely appreciate how this would be inconvenient for you. I'm so sorry about that. I'm afraid there's not really any information I can provide in regards to parcel locker closures, but thanks for the new suggestion :) - Keagan
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Australia Post 13h
Replying to @FitFantastic1
That one is defs a scam, Ali. Sorry for the trouble :( - Katie
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Australia Post 14h
Replying to @Godsibb
Hi I can see we have received your PM and we will contact you soon to try and resolve. - Leon
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Australia Post 15h
Replying to @davidsivaraj
Hi David, I'm sorry to hear this one hasn't arrived to you yet. Please send us a PM with your full address, name, best contact number and email address and we'll follow this up for you. - Nick
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Australia Post 16h
Replying to @SharpieFromNZ
Hi there, If you've had an issue with a StarTrack delivery, we may be able to help. StarTrack would be the best point of contact but we can forward an investigation to them for you. Please DM us your tracking number if you'd like us to look into it. -Casey
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Australia Post 16h
Replying to @JohnVilnis
Not good at all John. Were you able to recover the parcel? Please ask your partner to contact us with her tracking number and address details so that we can take this up with the delivery driver and the delivery centre management. -Casey
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Australia Post 18h
Replying to @jryderau
Hi it looks like this is a data error on our end. The correct address for the Strathfield Plaza Post Shop is Shop 45-47, 11 The Boulevarde, STRATHFIELD, NSW, 2135. If you run into any issues with your parcels going to Toongabbie, please let us know. - Leon
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Australia Post 18h
Replying to @KheShanSkye
Can confirm - it's a scam! Don't click the links and delete. Have a good day :) ~Nina
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Australia Post 19h
Replying to @wotbiancathinks
That's really disappointing if delivery hasn't been attempted and something I can definitely follow up on. Please DM me your parcel tracking number and address details and I'd love to look into the delivery. - Liam
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Australia Post 19h
Replying to @wotbiancathinks
Apologies for the wasted time, Bianca. It would be super frustrating to not get that delivery after waiting for it. Can you DM us the details of the delivery so we can see why no attempt was made. ~Nina
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