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Amex Customer Care, at your service! We’re here M-F, 9am-10pm ET. Remember: Please don’t tweet personal information. After hours? Visit
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Ask Amex 11m
Replying to @PhilipLHall
Yes! Are you free to chat securely online at the website? ^K
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Ask Amex 31m
Replying to @EmilyBotts3
HI Emily, sorry to read of your frustration and apologize for the inconvenience. Perhaps I can help! Which U.S Card Product do you have (please don't release any card numbers or personal information)?K
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Ask Amex 34m
Replying to @JRileyProducer
You may send that to American Express P.O. Box 981535 El Paso, TX 79998
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Ask Amex 38m
Replying to @JRileyProducer
You can also send your request in writing to c Serve Customer Care P.O. Box 826 Fortson, GA 31808. So sorry there isn't more I can do to help at this time. ^K
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Ask Amex 41m
Replying to @PhilipLHall
Oh No! Sorry to hear this. I am unable to cancel a payment you have pending. ^K
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Ask Amex 43m
Replying to @HeatherMcElrath
Hi, thanks for tweeting. We always strive to provide the world-class service that you expect from us. Thank you for your membership. ^K
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Ask Amex 49m
Replying to @ArchithNEWS
thanks for the details. If you wish cancel, please call the number located on the back of your card for immediate assistance. thank you ^K
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Ask Amex 51m
Replying to @ArchithNEWS
Which U.S Card Product do you have (please don't release any card numbers or personal information)?^K
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Ask Amex 55m
Replying to @JRileyProducer
It is important your concerns are addressed accurately, Twitter is not a secure channel for communication and will not allow me to verify your account specifics. Please contact the number located on the back of your card for immediate assistance. ^K
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Ask Amex 1h
Replying to @JRileyProducer
Hi there! Thanks for tweeting. Perhaps I can help! Pls advise the general nature of your concern. Pls no personal information. Personal information includes, account number, name, email or phone number. K
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Ask Amex 1h
Replying to @_Uberphat
Please contact our Digital Assistance department at 1-800-297-7500 open 24 hours a day/ 7 days a week. Have a great day! ^ K
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Ask Amex 1h
Replying to @ArchithNEWS
Hi there! Thanks for tweeting. Perhaps I can help! Pls advise the general nature of your concern. Pls no personal information. Personal information includes, account number, name, email or phone number. K
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Ask Amex 1h
Replying to @PhilipLHall
When is the payment schedule to come out? ^K
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Ask Amex 2h
Replying to @PhilipLHall
You have an automatic payment schedule to come out on your Gold Card for ATT? ^K
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Ask Amex 2h
Replying to @PhilipLHall
Hi, thanks for reaching out to us. Perhaps I can help!Which U.S Card Product do you have (please don't release any card numbers or personal information)?^K
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Ask Amex 2h
Replying to @DebOldfield
Deborah, do you still need help?^Meg
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Ask Amex 2h
Replying to @Zack16849056
Yes, as long as the merchant is categorized as a Gas Station by their payment processor, they will earn the additional points. A gas station is defined as a merchant that is in the primary business of selling gasoline to consumers.
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Ask Amex 3h
Replying to @HippyHawking
Hi, thank for reaching out to us. We’d like to assist; however, we’re unable to securely address your concerns via Twitter. Please reach out to our Bluebird team directly at 1877-486-5990 24/7 so they can look into this for you . ^K
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Ask Amex 3h
Replying to @Steve_Crooks
Through this feedback & other internal gauges we regularly conduct evaluations to ensure we are in step with our Card Member’s true need.^Meg
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Ask Amex 3h
Replying to @Steve_Crooks
Hi Steve, we would love to continue having you as an American Express card member. We are only able to stay ahead of the curve by gauging the pulse of our card members.
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