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Amex Customer Care, at your service! We’re here M-F, 9am-10pm ET. Remember: Please don’t tweet personal information. After hours? Visit
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Ask Amex 3h
Replying to @JediSkwaat
We’re not here right now but we’ll reply when we’re back in the morning. If you need immediate assistance go to for helpful resources or chat with us by logging in at and clicking the Chat button.
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Ask Amex 5h
Replying to @1Kitty11
I will need to review your account via secure chat . I will be available to chat with you tomorrow between the hours of 2 pm to 8:30 pm ET. I will reach out to you once I come into the office.^K
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Ask Amex 5h
Replying to @1Kitty11
We’re not here right now but we’ll reply when we’re back in the morning. If you need immediate assistance go to for helpful resources or chat with us by logging in at and clicking the Chat button.
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Ask Amex 5h
Thank you for choosing American Express. It’s been a terrific day. We’ll be here at 9 am to answer your questions.
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Ask Amex 5h
Replying to @powellmoss1
For additional information, please contact Serve at 1-800-954-0559 24 hours a day 7 days a week. Have a nice evening. ^K
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Ask Amex 5h
Replying to @powellmoss1
subject to the hold will not be available until the transaction has fully completed or after the hold time expires (typically not later than 7 days in the case of most merchant transactions and 30 days in the case of transactions with rental car agencies).
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Ask Amex 5h
Replying to @powellmoss1
with transactions at gas pumps, rental car agencies, hotels and cruises, where the transaction is not yet complete (and therefore the transaction amount is not finally known) at the time your Card is swiped. The funds
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Ask Amex 5h
Replying to @powellmoss1
Hi Christine, thx for tweeting. When you conduct transactions at certain merchants, a hold may be placed on funds in your Account to make sure you have enough funds to cover the transaction when it is completed. This is most commonly seen in connection
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Ask Amex 6h
Replying to @1Kitty11
This is for the Gold Delta SkyMiles Card ? K
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Ask Amex 6h
Replying to @JayWall2
My pleasure. Have a great night! ^K
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Ask Amex 6h
Replying to @danieldaiconbit
Do you have any of the below information Foreign Drivers License Foreign Issued Passport Green Card Student VISA
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Ask Amex 7h
Replying to @mschelsealynn
Please contact 1-800 525 3355, and escalate to a supervisor. ^K
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Ask Amex 7h
Replying to @JayWall2
Please call the number on the back of your Card and follow the prompts to enter your account information. After you hear your card balance and select the main menu, please stay on the line after the menu is complete and your call will be connected to an agent.  ^K
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Ask Amex 7h
Replying to @JayWall2
Hi, thx for reaching out. Which U.S Card Product do you have (please DO NOT release any card numbers or personal information)? ^K
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Ask Amex 7h
Replying to @Frankie19812039
Hi, thx for reaching out. Which U.S Card Product do you have (please DO NOT release any card numbers or personal information)? ^K
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Ask Amex 7h
Replying to @TimNaples
We do value your membership.
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Ask Amex 7h
Replying to @dcblackwelder
Hi, thx for reaching out. We apologize for any lapse in service you encountered. Which U.S Card Product do you have (please DO NOT release any card numbers or personal information)? ^K
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Ask Amex 7h
Replying to @alvarezjulian
if you were advised to pay a fee and the website isn't working, please request to speak with a supervisor within the Membership Rewards Team. ^K
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Ask Amex 7h
Replying to @TimNaples
We always strive to provide the world-class service that you expect from us.
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Ask Amex 7h
Replying to @alvarezjulian
midnight EST and Sat – Sun 10:00 a.m. – 6:30 p.m. EST. ^K
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