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Apology Clause
Campaign to raise awareness of and clarify the Compensation Act so businesses can apologise when they should, and to help victims recover
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Apology Clause Sep 8
A quick summary of why an Apology Act has been such good news for Ontario, Canada.
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Apology Clause Aug 30
Big thanks to the talented for lettting us reproduce a version of his excellent blog on the stale crisis responses that fill in where a heartfelt apology should have been...
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Apology Clause Aug 30
Huge thanks to for running a piece on why "meaningful apologies matter" when things go wrong: to corporate's' reputation and to those who have suffered. Please support the campaign
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Guy Corbet Aug 29
The excellent ⁦⁩ on the importance of sincerity, and a meaningful apology, in a . Please support the Apology Clause campaign ()
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Nick Wright Aug 23
Excellent, well argued blog on the need for real apologies. Crisis PR in a post-Grenfell world | LMC²
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Apology Clause Aug 23
The inspirational on why communications professionals should support the to raise the bar in post-Grenfell crisis communications
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Apology Clause Aug 17
Cipriani's apology falls short, not for lack of sincerity but because his reputation makes it hard to believe something similar won't happen again, and preventing repetition is critical to any apology
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Apology Clause Aug 17
Cipriani's apology falls short, not for lack of sincerity but because his reputation makes it hard to believe something similar won't happen again, and preventing repetition is critical to any apology
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Apology Clause Aug 16
No reason why Ben Stokes should not apologise before his case is heard by ECB. “Sorry” and “guilt” are different. > England coach Trevor Bayliss urges Ben Stokes to make public apology as he rejoins squad at Trent Bridge via
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Apology Clause Aug 16
"Scandals are only over when customers say they are over." Wells Fargo apologies, falling on deaf ears, begs the question about how heartfelt they really are
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Apology Clause Aug 6
Interesting piece by touching on the need for a clearer , to make it easier for people and organisations to apologise, if and when they feel they should...
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Apology Clause Jun 19
The excellent on the anatomy of an apology, inc the six elements of saying sorry properly: regret, explanation, responsibility, repentance, repair, ask for forgiveness
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Apology Clause May 29
More on the erosion of the meaning and value of saying sorry... and evidence of the need for an
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Apology Clause May 29
Enjoyed your apologies piece. The campaign is calling for the law to change so people can apologise without fear of legal retribution (which is why they are so often fudged)
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Guy Corbet Apr 26
Great to see lending their support to the campaign. It is the right thing to do... >> Should it be easier for companies to say sorry? via and
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Apology Clause Mar 26
Heathrow finally corrects initial 'non-apology' apology, but it shouldn't have happened in the first place
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Apology Clause Mar 23
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Apology Clause Feb 24
A new blog, asking why it's OK for KFC to apologise when nobody has been harmed, but nobody will apologise when they have |
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Apology Clause Jan 29
The Mash Report on the sorts of apologies that really don't wash (6:15-11:10). Poor excuses: out of context, used wrong vocabulary, if I did...
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Apology Clause Jan 18
Great article on the importance of sincere apologies, in which action speaks louder than words, but the law still needs to clarify what’s possible >> BBC News - 'I'm sorry' - but how do you tell if an apology is fake or genuine?
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