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Apology Clause
Campaign to raise awareness of and clarify the Compensation Act so businesses can apologise when they should, and to help victims recover
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Tweets
Apology Clause Apr 18
A nice plug for the campaign from the excellent . Too many people believe saying sorry is an admission, so avoid it at all costs. They are wrong...
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Apology Clause Feb 1
Another example of the non-apology?
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Apology Clause retweeted
Bill Gates’ Maiguard Jan 30
I just saw Craig Dean’s apology to Olivia Bland. That apology is the most terrible apology I have ever seen in my life. Zero self awareness.
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Apology Clause Jan 20
Despite what insurance companies say, an apology isn’t an admission of culpability. Apologies often help fix issues. Law says “an apology, an offer of treatment or other redress, shall not itself amount to an admission of negligence.” Pls support campaign
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Apology Clause Dec 7
The importance of sounding human (and ideally being human) if you want an apology to sound in any way meaningful. This makes it sound like the software was sentient, and chose to misbehave.
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Apology Clause Dec 7
Here are the biggest PR disasters of 2018, from . Think how a meaningful apology might have fixed things quicker ...
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Apology Clause Nov 20
The importance of a human response in a crisis , with thanks to Alder Comms, and >> Do not be afraid to say sorry in a crisis, says PR expert | Third Sector
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Apology Clause Nov 6
Interesting discussion at on when to say sorry in a crisis. UK law says that “an apology... shall not itself amount to an admission of negligence”. “Sorry” can be used more often and effectively...
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Apology Clause Oct 25
Would love to see the rest of the presentation
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Apology Clause retweeted
The IC Space Oct 24
Nick Wright, Senior Adviser at M&CSaatchi Transform, starts his session at on 'The Future of Internal Communications' with some surprising statistics and talking about his experiences as an
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Apology Clause Oct 22
"It is a wonderful thing our country's apologising, but there is so much more work to be done." As Australia is showing, a meaningful apology can start the healing
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Apology Clause Oct 1
Many thanks to Jo Lloyd (), MD , for explaining why she is supporting the campaign
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Apology Clause retweeted
Andrew Brown Sep 26
As a professional that advises clients to apologise as part of crisis communications I am asking the Secretary of State for Justice to clarify the apology clause - Sign the petition! via
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Apology Clause Sep 26
Great to see more support for the campaign... Much appreciated...
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Apology Clause Sep 26
We see you are doing a Contagious Live talk on how brands need to be better at apologising. Our campaign will help them meet moral obligations without risking legal redress. . Shout if you want to know more. Thanks...
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Apology Clause Sep 25
Excellent piece by , of , for on the importance of a good apology (including addressing the issue) in rebuilding post-crisis reputation
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Apology Clause Sep 8
A quick summary of why an Apology Act has been such good news for Ontario, Canada.
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Apology Clause Aug 30
Big thanks to the talented for lettting us reproduce a version of his excellent blog on the stale crisis responses that fill in where a heartfelt apology should have been...
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Apology Clause Aug 30
Huge thanks to for running a piece on why "meaningful apologies matter" when things go wrong: to corporate's' reputation and to those who have suffered. Please support the campaign
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Apology Clause retweeted
Guy Corbet Aug 29
The excellent ⁦⁩ on the importance of sincerity, and a meaningful apology, in a . Please support the Apology Clause campaign ()
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