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We’re AO, and we’re delivering tomorrow with our incredible electricals. Need help? Follow us and ask our team – they’ll get back to you in a jiffy!
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ao.com 4h
Replying to @CeriMorgan
Thanks for letting us know it's arrived 🙂 Enjoy the rest of your evening 👍 Yusuf
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ao.com 4h
Replying to @CeriMorgan
Hi Ceri, sorry to learn your delivery hasn't arrived yet. Could you send us a DM with your order number, email address and postcode please? I'll take a look in to this for you. Yusuf
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ao.com 12h
Replying to @alansbrown
I'm truly sorry about the whole experience you've had with us, Alan. I believe you spoke to my colleague Katie yesterday and that a resolution was provided to you. The 2 previous orders have been cancelled and shall be refunded. Rob
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ao.com Feb 22
Replying to @keithy1988
Hello Keith, usually 5pm but it does depend on the item and availability in each area. Katie
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ao.com Feb 22
Replying to @thedevilatplay
That's been sent to the relevant team, thank you. Katie
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ao.com Feb 22
Replying to @thedevilatplay
Hello, I am very sorry to hear that. I have checked your order and I can see the relevant team have been notified and are due to contact you on Monday. Katie
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ao.com Feb 22
Replying to @alansbrown
I can certainly appreciate how disappointing this must be for you, Alan. We're currently liaising with the team that have contacted you and shall provide you with an update shortly. Rob
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ao.com Feb 22
Replying to @alansbrown
I'm really sorry to read this Alan. If you give the team a call, they'll be able to assist you further. Michael
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ao.com Feb 22
Replying to @blockybus
Hello, you certainly can. Can you please send us a DM with your order details and query? Katie
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ao.com Feb 22
Replying to @tottie848
Hi Mark. If we can be of any further assistance, just give us a shout. Michael
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ao.com Feb 22
Replying to @Missdameanour
Hi Angela. I'm really sorry to hear this. Please could you DM me with your order number, post code and email address and I'll look into this for you. Michael
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ao.com Feb 22
Replying to @martina_phelan
Awesome. I take it you've got a shopping trip planned later to stock up? Michael
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ao.com Feb 22
Replying to @martina_phelan
Hey Martina 😃 I sure will! What did you have delivered? Michael
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ao.com Feb 22
Replying to @jenmuns08
Thanks Jen 😊 Could you let me know their crew number or your order number so I can pass on your thanks. Michael
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ao.com Feb 21
Replying to @Dazpigsy
if that is the issue. If you are unhappy they can be called on 01204 672 985, Katie
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ao.com Feb 21
Replying to @Dazpigsy
I wouldn't want you to post any personal details publicly as anybody could have access to them. I am truly sorry you have had this experience. We do have a specialist team who deal with claims so I wouldn't be able to advise further sadly,
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ao.com Feb 21
Replying to @Dazpigsy
If you DM me with your order number, post code and email address, I can look into this. Please don't post that publicly though. Katie
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ao.com Feb 21
Replying to @Dazpigsy
Hi Darren, I am sorry you feel that way. We don't want you let with this impression. If you need help please send us a DM with your order details. Katie
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ao.com Feb 21
Replying to @thedevilatplay
If you have been told we can't then I am very sorry but I won't be able to change that. I will look at your DM now. Katie
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ao.com Feb 21
Replying to @thedevilatplay
Hello, I am very sorry to hear that. ☹️ If you need assistance with this, please send us a DM with your order details. Katie
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