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ms claws
Legacy Ops - whiskey - hero culture - hating everyone - burn out New Ops - tea - collaboration - actually liking your coworkers - domestic hobbies
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ms claws Jul 19
Replying to @alicegoldfuss
Systems work better when the people who run them are healthy and happy! Unhappy people == unhappy systems
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ms claws Jul 19
Replying to @alicegoldfuss
- codify pager hand-off procedures - pair on tasks (doesn't have to be programming! you can pair on traffic shifting) - communicate with your internal customers - walk away from work at the end of the day
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ms claws Jul 19
Replying to @alicegoldfuss
I'm sick of hero firefighter ops folks. Give me thoughtful scientists and nerdy adventurers. Give me ops people who treat systems and projects like a Victorian botanist who can't wait to share their latest findings with their peers.
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ms claws Jul 19
Replying to @alicegoldfuss
I'm serious about the domestic hobbies point btw. Having hobbies like baking, knitting, gardening, making furniture, etc is a great way to find fulfillment outside of work but also measure your mental health.
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ms claws Jul 19
Replying to @alicegoldfuss
I could not have kept a plant alive 2 years ago. My work schedule was too frantic. I was too exhausted.
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ms claws Jul 19
Replying to @alicegoldfuss
But now I can! Not only do I have a reliable work schedule but I also have the mental space to care for a plant.
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ms claws Jul 19
Replying to @alicegoldfuss
I'm very excited to see Ops culture shift from firefighters to botanists. Study, experiment, grow, share. Use pesticide sparingly.
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ms claws Jul 19
Replying to @mhanch @advicepig
I don't drink
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ms claws Jul 19
Replying to @mhanch @advicepig
no thanks
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edunham Jul 19
Replying to @alicegoldfuss
Someday I should get my "what ops can learn from emergency services" talk together...
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ms claws Jul 19
Replying to @QEDunham
I said "hero firefighters" not "firefighters." There's a difference between people who use their skills to help in an emergency and people who set or let fires grow so they can feel alive.
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nigelb Jul 19
Replying to @alicegoldfuss
I particularly like the bit where ops don't have an alcohol problem in the new world.
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ms claws Jul 19
Replying to @nigelbabu
people really want to keep their whiskey
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nigelb Jul 19
Replying to @alicegoldfuss
Dammit. There are some of us who don't/can't drink.
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ms claws Jul 19
Replying to @nigelbabu
it me!
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ms claws Jul 19
Replying to @alicegoldfuss
(People who want to keep whiskey in New Ops are missing the point. You can still drink on your own time. The point is alcohol shouldn't be part of your office culture. Don't drink at work, don't gift alcohol, don't expect everyone to join you at happy hour.)
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ms claws Jul 19
Replying to @alicegoldfuss
(Also "whiskey is part of Ops" is another way of saying "my Ops job is so horrible that I must self-medicate to recover from it." Not how I want to live.)
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Allan Chow Jul 19
Replying to @alicegoldfuss
Intern here doesn't drink taking her on a BBQ Pork Tart crawl
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ms claws Jul 19
Replying to @chowspecial
awesome!
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