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Xero
Beautiful online & payroll platform for & their advisors. All the fun of !
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Xero 21h
Replying to @karaoan
OK, thanks for letting me know, but sorry to see you experience a disruption. ^OG
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Xero 21h
Replying to @JeanetteSiret
Hey, thanks for adding more businesses to Xero but sorry to see this frustration. Payroll has not changed but Projects is a new function as opposed to 'enforcement'. This is good feedback though - I will pass it onto the team. ^OG
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Xero Apr 20
Isn't it time you got rid of old, inefficient processes? Learn how to prepare your practice to move to the cloud ☁️👉
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Xero Apr 20
Replying to @madelinekreeves
Hi Madeline – congrats on the new addition ☺️ Unfortunately these aren't available in our US store yet, I'm so sorry! 😕 I'll see if I can find out any more info, though. –LG
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Xero Apr 20
Replying to @iagdotme
Good idea 😉 To help you learn, you can also check out: 🎓 ➡️ 📺 ➡️ 💻 ➡️ 💬 ➡️ 👩‍🔧 ➡️ 📧 ➡️ support@xero.com –LG
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Xero Apr 20
Replying to @iagdotme
Hey Ian, having a Xero Advisor help you get set up is definitely a great way to go! Have you had a look here? 🙂 –LG
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Xero Apr 20
Replying to @PRJoining_dots
Hi Philip, thanks for the feedback! I'll pass it on to our product team. I suggest you also flag this with support@xero.com – that way, the team can work with you directly to rectify, or find a workaround. 🙂 –LG
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Xero Apr 20
Awesome!! Great smile despite the heat!! And I agree ... walking slowly rather than yoga on a hot day 😎 ^OG
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Xero Apr 20
Replying to @pauldonno
Awesome! And that's a lovely photo of your bottle :) ^OG
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Xero Apr 20
Replying to @pauldonno
WOW - that's a lovely collection of rocks ;) Lunch for business or pleasure up there? ^OG
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Xero Apr 20
I'd probably get in trouble sending you a branded thermos of G&T so just know I thought of it in spirit ... 🤣🍸^OG
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Xero Apr 20
That is awesome! Although for a moment I wondered why was there ... ha ha G&T not GT! ^OG
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Xero Apr 20
How can my accountancy firm attract new clients on a small marketing budget? Lots of advice from
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Xero Apr 20
Replying to @cloudcitizen
I understand that our CX team have tried to provide the resolution over the phone without success. As such, they are providing you with the relevant information via email. - Pip
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Xero Apr 19
Replying to @cloudcitizen
I believe Mitchell from our CX team has reached out to see when you're available for a screen share. I'll keep an eye on this ticket for you and will also provide your feedback. Please reach out via message if you need anything at all. - Pip
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Xero Apr 19
Replying to @cloudcitizen
thank you so much for providing the 'CX' reference. Let me investigate this now for you and come back to you. - Pip
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Xero Apr 19
Replying to @cloudcitizen
I'd really like to investigate this for you and see what I can do to help. If you have a 'CX' reference number or any other details that will allow me to track down your ticket, please message them across. - Pip
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Xero Apr 19
Replying to @cloudcitizen
I really am sorry to hear this. To reiterate my colleague Sarah, we'd really like to investigate this for you. Have you been in touch with our support team? If so, please message us your 'CX' reference number and I'll have someone call you - Pip
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Xero Apr 19
Replying to @cloudcitizen
Hiya, I'm really sorry to hear you're this upset & feel this way about us. I'd like to work out why you may be experiencing this. Have you been in touch with our support team? If so, please let me know the 'CX' reference number & I can have someone call you. -Sarah
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Xero Apr 19
Replying to @karaoan
Hiya, thanks for flagging this. We're not experiencing any issues at the moment - if you continue to have this problem (and it's not any different across different browsers/devices could you please email support@xero.com so they can investigate for you. Thanks! -Sarah
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