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Westpac
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Westpac 20h
Replying to @skytower20004
Hi Joey, You may want to go to our New Market Branch. Westpac Newmarket Branch 298 Broadway Auckland Trading hours: Monday 0900 - 1630 Tuesday 0900 - 1630 Wednesday 0900 - 1630 Thursday 0900 - 1630 Friday 0900 - 1630 Saturday 1000 - 1400 ^YJ
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Westpac 20h
Replying to @skytower20004
Hi, we are sorry for our previous response. All of our branches will be able to help excluding our Queen ST and Viaduct Branches in Auckland. Our apologies for the inconvenience caused. ^YJ
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Westpac Dec 14
Replying to @josephhinvest
Sorry to hear you feel this way Joseph, we have passed your feedback on^KM
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Westpac Dec 13
Replying to @ManofSteelJake
I have passed on your feedback for you now. :) ^YJ
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Westpac Dec 13
Replying to @ManofSteelJake
Hi Jake, Great to hear that our Botany Junction was able to assist and once again our sincere apologies for the inconvenience caused. Hope you have a great day ! ^YJ
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Westpac Dec 13
Replying to @ManofSteelJake
Hi Jake, We are sorry for the time you have been waiting to speak with one of our staff. Could you please let me know which department you are trying to get in touch with. ^YJ
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Westpac Dec 11
This year Westpac staff volunteered 12,002 hours to help local communities, we replaced 22% of our car fleet with electric vehicles and we delivered Managing Your Money workshops to over 5,000 people.
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Westpac Dec 10
Replying to @badbuddha77
Morning Aneel, sorry about the troubles you've come across when trying to submit this form. Feel free to send us a DM with your contact details and we'll arrange for someone in our team to contact you direct :) ^LT
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Westpac Dec 10
Replying to @Whiasco
Morning! We'll double check with our Henderson Branch if they have any available at the moment. Can you please send us a DM with your contact number and amount in USD you're wanting to collect? ^LT
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Westpac Dec 9
Replying to @_hannahparr_
Hey Hannah, sorry for your frustration. This is something we are working on. Your feedback has been passed onto our Cash Nav team. ^KM
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Westpac Dec 7
Hi, We are sorry to hear you have been debited by this merchant without your authorization! However we would like to look into this further for you and have this investigated. Please DM us with your customer ID and email address and we will assist you further. ^AK
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Westpac Dec 6
Replying to @vbstudio_nz
Hi, sorry to hear of the troubles you've come across with the CashNav app. Can you please send us a DM with the type of mobile device you have and your customer I.D? We'll send you some trouble-shooting steps to try. ^LT
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Westpac Dec 6
Replying to @NZ_Dave
Morning Dave, could you please DM us your customer ID or account number? We can then check and confirm which is your home branch. ^KG
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Westpac Dec 4
As a bank committed to sustainable investment, Westpac welcomes the Government’s new Green Investment Finance Ltd and we look forward to working with it.
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Westpac Dec 4
Replying to @dorkcourt
Sorry to hear about this, could you please send us a DM with a screen shot of the error message? So we can look into this further. ^KG
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Westpac Dec 3
Replying to @rowanrathod
Morning Rowan. We are continually reviewing contactless payment options for our customers and remain open to offering it in future.^FL
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Westpac Dec 2
Replying to @SociallyIndie
Hi Debbie. Sorry to hear of the trouble you’ve had. Could you please advise the nature of your enquiry? Please DM us your details and we’ll look into this to see how we can help. ^FL
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Westpac Dec 2
Replying to @__fincham
Are there any error messages showing? If you still require further assistance through this channel, please send us a DM and we'll look into this to see how we can help. ^FL
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Westpac Dec 2
Replying to @__fincham
Hi Michael. Online banking is operational and active. Could you please clear your cookies and cache and see if that helps? ^FL
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Westpac Dec 2
Replying to @WikiWeasley
Hi Ron. Could you please send us a DM with your details? We’ll then take a look into this further. ^FL
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