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WBGames Support
Welcome to the official English Support Twitter page! Let us know your game, platform, and help request number if you have one when tweeting.
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WBGames Support 30m
Replying to @TalkingTampon @noobde
We are happy to help you resolve your audio issues on PC. Could you send us a help request at and respond back here with your email confirmation number? Thanks!
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WBGames Support 36m
Replying to @MutGodTyson
We suggest contacting the retailer directly so they can determine how your pre-order bonus will be delivered to you. For more details, please visit: .
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WBGames Support 45m
Replying to @Tw_chino69
If you have access to Ninja Mime Johnny Cage, you should have the Kombat Pack successfully applied to your account. Please be aware that additional content will be released over time. For more details, please check out the following link: .
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WBGames Support 52m
Replying to @Jordan07955427
Thank you for reporting this issue! We have submitted a Bug Report on your behalf to the game team so they can investigate it for future game updates.
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WBGames Support 54m
Replying to @TFLKairu
We'll be happy to help you with your connection issues. Could you clarify which platform you are playing on? Thanks!
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WBGames Support 1h
Replying to @nawrocki_jason7
Thanks for the report. We're aware of an issue with the Towers of Time not progressing and are working to resolve the issue. We'll provide an update once we have more information!
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WBGames Support 1h
Replying to @beckzfeehan7
We're aware of an issue where completing a character-specific tutorial doesn't unlock the character's skin and are working on a fix. Thanks for your patience!
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WBGames Support 1h
If you did not receive Frost, please make sure you are connected to the internet and replay the chapter using both Sub-Zero and Scorpion. If you still did not receive your reward, please send us a help request at and we'll be happy to look into it for you.
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WBGames Support 1h
Replying to @Globku @MortalKombat
We would like to check the status of your support request. Could you let us know the email confirmation number you received? Thanks!
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WBGames Support 1h
Thanks for the report. We're aware of an issue with the Towers of Time not progressing and are working to resolve the issue. We'll provide an update once we have more information!
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WBGames Support 1h
If you did not receive your rewards, please make sure you are connected to the internet and replay the chapters. If you still did not receive your rewards, please put in a help request at and we'll be happy to look into this for you.
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WBGames Support 2h
We are unable to provide an estimate on the next PC update, however we suggest trying the following steps before launching the game again: . Let us know if they help resolve your crashes!
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WBGames Support 2h
We would like to take a look into this issue for you. Could you let us know which platform you are playing MK11 on? Thanks!
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WBGames Support 2h
We would like to have an agent investigate your audio issues on PS4. Could you send us a help request at and respond back here with your email confirmation number? Thanks!
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WBGames Support 2h
We'll be happy to help you resolve your crashing issues on PC. Let us know if the following steps help: .
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WBGames Support 2h
Replying to @N7_Null @noobde and 3 others
While we do not have an estimate on the next PC update, we recommend trying the following steps to help resolve your crashes: . Let us know if they help!
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WBGames Support 2h
If you did not receive your rewards, please make sure you are connected to the internet and replay the chapters. If you still did not receive your rewards, please put in a help request at and we'll be happy to look into this for you.
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WBGames Support 2h
We are happy to help you resolve your crashing issue on the Switch. Please give the following steps a try: . Let us know if they clear things up!
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WBGames Support 2h
If you still don't have your mobile rewards check out and submit a help request by clicking 'Ask for Help' in the upper right of that page if you still need assistance.
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WBGames Support 2h
Replying to @DIBsFIBs @MKMobileGame
If you run into issues with your mobile link check out and submit a help request by clicking 'Ask for Help' in the upper right of that page if you still need assistance.
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