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VolkswagenSA
Welcome to Volkswagen SA’s official Twitter account, managed by our Customer Interaction Centre (CIC). To contact us, please call 0860434737 or +27419945615.
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VolkswagenSA 16h
Replying to @anielsoma
Hi Aniel. We’re sorry to learn of this issue on your wife’s Caddy. We’d like to look into it and see how we can help. You’re welcome to DM the relevant Vehicle Identification Number (VIN), as well as your contact number and preferred time of contact.
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VolkswagenSA 16h
Replying to @johannjooste01 @Fin24
If you’re using a mobile device, please check your data settings or try accessing it from a different browser (make sure you’re using the latest version). Alternatively, try accessing the link from a desktop or laptop. Let us if you still experience issues. (2/2)
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VolkswagenSA 16h
Replying to @johannjooste01 @Fin24
Hi Johann. Thanks for getting in touch. Sorry to learn of your challenge with accessing the link. We’ve checked it on our side and it loads. (1/2)
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VolkswagenSA 16h
Replying to @mphozable90
Hi Mpho. Thanks for engaging with Volkswagen SA. Unfortunately, we’re unable to view the post you’re referring to. Would you care to shed more light?
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VolkswagenSA Jan 19
Please send us a private message on with your Vehicle Identification Number (VIN), your contact number and the best time to reach you should we need to call you. 2/2
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VolkswagenSA Jan 19
Hi Tumelo. We regret your experience with McCarthy VW Westgate has not met your well-deserved expectations and we’d like to gain further clarity on the matter. 1/2
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VolkswagenSA Jan 18
Replying to @UncapturedBlack
We do hope that in future a place of mutual understanding can be reached and your confidence can be restored. (2/2)
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VolkswagenSA Jan 18
Replying to @UncapturedBlack
Hi. It seems as if you experienced an issue with our service at Volkswagen, where the outcome of the intervention from the relevant authorities was not favourable. It’s a pity that your expectations could not be met in this regard. (1/2)
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VolkswagenSA retweeted
VWSAnews Jan 15
Volkswagen Commercial Vehicles sales continued to rise in 2018, with global deliveries rising by 0.4% as compared to 2017. Deliveries in Africa also rose by an impressive 19.8%!
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VolkswagenSA Jan 17
Replying to @PaulCBunn @VWSAnews
Hi Paul. We're sorry to learn you feel this way. Product research is constantly carried out to see how we can keep product quality to the highest quality. We'd like more clarity - please DM a summary of your concern, along with your Vehicle Identification Number (VIN).
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VolkswagenSA Jan 17
Replying to @WolfOfJozi
Hi Kgaogelo. We're sorry to learn of frustration. We'd like our Customer Care Team to look into this, so clarity of the delay can be given. Please DM your Vehicle Identification Number (VIN), contact number and the best time to reach you, should we need to.
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VolkswagenSA Jan 17
Replying to @heinatcpt
We feel this is the best way to keep our Volkswagen vehicles running smoothly, along with our well-trained Volkswagen Technicians. We'd suggest speaking with a Service Manager, for further clarity on the quote provided. (2/2)
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VolkswagenSA Jan 17
Replying to @heinatcpt
Hi Hein. We're sorry your expectations haven't been met. Volkswagen Dealers are independently owned, and labour rates may differ, which will influence a service price. It's important to remember that Volkswagen Dealers use genuine Volkswagen Parts and consumables. (1/2)
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VolkswagenSA Jan 16
Replying to @overanalyzes
Hi Divesh. Thanks for letting us know that you received consistent Vorsprung service from Sedick! We’ll make sure that he receives your lovely compliment.
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VolkswagenSA Jan 16
Replying to @IamMM_Mazwi
Alternatively, the Dealer's Parts & Accessories department will quote for part/s and labour. Volkswagen Dealers are independently owned and managed, and pricing along with labour rates may differ. For further clarity, we'd suggest speaking with the Service Manager. (2/2)
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VolkswagenSA Jan 16
Replying to @IamMM_Mazwi
Hi Mfundo. We're sorry to learn of your unfavourable experience. A Volkswagen Dealer needs to assess an unforeseen issue, to confirm if warranty will cover. We'd recommend affording your local Dealer the chance to assess your vehicle, to advise the best way forward. (1/2)
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VolkswagenSA Jan 16
Replying to @_uPrince @AlpineVWptn
You’re welcome to share your story and also DM the relevant Vehicle Identification Number (VIN), your contact number and preferred time of contact. (2/2)
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VolkswagenSA Jan 16
Replying to @_uPrince @AlpineVWptn
Hi Prince. We’re sorry to learn of your dissatisfaction. It doesn’t like you’re receiving the service excellence we strive for at Volkswagen. We’d like to learn more and see how we can help. (1/2)
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VolkswagenSA retweeted
Fin24 Jan 16
SPONSORED: Thomas Schaefer invites you to the possibility of a sabbatical |
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VolkswagenSA Jan 16
Replying to @ray_sundance
Hi Rayline. We regret to hear of your unfortunate experience. We'd be delighted to arrange for an expert Sales Executive to give you a ring. Please DM your contact number, location (city & suburb) and best time to reach you. Also let us know which model you're interested in.
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