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Virgin Australia
Welcome to our official Twitter page. We're here from 5am-11pm (AEST) weekdays, 7am-7pm Sat & 9am-9pm Sun. For 24/7 assistance 136789.
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Virgin Australia 59m
Replying to @justbennyr
Hi Benny, we're sorry to hear this. Are you able to DM us further details? ^MM
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Virgin Australia 2h
Let’s make history ! 🏆 We’re aiming to set the Guinness World Records for ‘loudest roar by a crowd (outdoors)’ this year’s Toyota AFL Grand Final! To help cheer us on, Lawrence, our big and mighty Amp Champ is here to lift our spirits and get us ready for game day 📣
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Virgin Australia 2h
Replying to @e_russell
There's nowhere better to tweet than from 30,000 feet. ^MM
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Virgin Australia 2h
Replying to @MerenDataTV
Anything that will make that long flight more enjoyable! Comfy clothes, slip on shoes, moisturiser, cleansing wipes, eye mask... And of course, make sure you drink plenty of water. ^MM
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Virgin Australia 2h
Replying to @SamDobbyn1
Are you able to DM us further details? ^MM
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Virgin Australia 2h
Replying to @1KiwiKath
Thank you for the lovely feedback for our team. We will be sure to pass it along! ^MM
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Virgin Australia 2h
Replying to @SamDobbyn1
Hi Sam, please contact Global Wallet directly on 13 18 75 for assistance. ^MM
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Virgin Australia 2h
Replying to @BitzyB_9
All the contact information for the Baggage Services team can be located on our website here: ^MM
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Virgin Australia 2h
Replying to @BitzyB_9
Hi Betsy, we would recommend speaking with the Baggage Services team directly for further assistance. ^MM
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Virgin Australia 3h
Replying to @BitzyB_9
Hi Betsy, you are compensated for basic necessity items if your baggage is delayed more than 24 hours. ^MM
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Virgin Australia 3h
Replying to @Gemasp
Hi Gemma, have you tried using an alternate browser or device? ^MM
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Virgin Australia 4h
Replying to @BitzyB_9
Hi Betsy, we're sincerely sorry to hear this. Have you spoken with our Baggage Services team for assistance? ^MM
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Virgin Australia 6h
Replying to @AnthonyCarnell3
Hi Anthony, may we have your six letter booking reference code via private message so that we can investigate this? ^LG
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Virgin Australia 6h
Replying to @av484channel
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Virgin Australia 8h
Replying to @captincool
Hi Cloe, as you have shared your booking details with us privately, we were able to pass these across to Guest Relations so that they could be aware of specifics. We will follow up with them for you now. ^LG
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Virgin Australia 8h
Replying to @jeffrey_li_1
Excellent result, Jeffrey. ^LG
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Virgin Australia 9h
Replying to @captincool
Hi Cloe, this was escalated to our Guest Relations team as advised. Please allow the specified time for the team to reach out to the relevant departments, and investigate what has occurred. Your patience is appreciated. Our Guest Relations team will be in touch with you. ^LG
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Virgin Australia 9h
Replying to @jeffrey_li_1
Hi Jeffrey, we're sorry to hear this! In the screening lane? If so, please phone Melbourne Airport for assistance on (03) 9297 1600 ^LG
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Virgin Australia 10h
Replying to @m4rtyps
Hi Marty, are you able to private message us with further details? ^LG
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Virgin Australia 13h
Replying to @samaloschi
Hi Sam, are you able to provide further details of this via private message so that we can send your feedback across? ^LG
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