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Volkswagen USA
Official Volkswagen USA Twitter account. Having trouble with your VW? Tweet for assistance.
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Volkswagen USA 1h
Replying to @EnkiSpeaking
I know that if the battery is disconnected, the radio code may need to be reset, but the dealer is in the best position to provide details on replacing the battery. You're welcome to contact another dealer near you if you'd like a second opinion at . - JN
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Volkswagen USA 8h
Replying to @nandosenpai17
Sorry for the frustration, Fernando. I recommend contacting your local VW dealership so that they can remove them. You can find their contact info at . If you have questions after speaking with them, please let us know. -SW
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Volkswagen USA 12h
Throw back to the 1980’s, when gravel terrain of the Pikes Peak International Hill Climb led to the birth of a unique car in ’s history— a turbocharged, twin engine
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Volkswagen USA Feb 22
Replying to @mattsellstexas
It's regrettable you're still noticing symptoms after your last visit to the dealer. We want to ensure that we're doing everything possible to meet your expectations and get your car repaired. So I can update your case, feel free to include your case number or VIN in a DM. -BB
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Volkswagen USA Feb 22
Replying to @mattsellstexas
Matt, I'd like to look into your concerns. Please DM me your VIN and email address so I can start a case for you and begin researching. If you have any other questions, please feel free to let me know in your reply. -BB
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Volkswagen USA Feb 22
Replying to @MrLoerch
Matthew, there will be more info on the 2018 Golf R soon! In the meantime, I'd encourage you to keep checking our media site, , for the latest VW news. -BB
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Volkswagen USA Feb 22
Replying to @volcombug @Thule and 4 others
So glad you're enjoying the capabilities of your Alltrack in all kinds of weather! ❄️👍 -BB
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Volkswagen USA Feb 22
Replying to @kevinsiner
I can help, Kevin. Please send a DM with your VIN, email and phone so I can look into your concern. - JN
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Volkswagen USA Feb 22
Replying to @SpencerBerke
Hello, Spencer. You can reach Customer CARE at vwcustomercare@vw.com. - JN
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Volkswagen USA Feb 22
Replying to @J65Productions
Hello, Jamie. There isn't a set release date at this time, but you can expect more details to be published soon at and . I encourage you to keep posted there for updates. - JN
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Volkswagen USA Feb 21
Replying to @george_abuhl
I apologize, George, but 4 isn't a valid VIN. The VIN would be 17 characters in length. - JN
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Volkswagen USA Feb 21
Replying to @george_abuhl
George, the VIN (Vehicle Identification Number) is a 17 digit number located on the dash, title and insurance. If you have this, I'd be able to look up the original paint color of the car. - JN
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Volkswagen USA Feb 21
Replying to @george_abuhl
That is a sweet color, George! I'm not able to verify the exact paint name without a VIN, however. Thanks for reaching out! - JN
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Volkswagen USA Feb 21
Replying to @eebclee
Hi there! We love your passion for hybrids! We're moving forward by focusing on all-electric production models, so unfortunately there aren't plans for a new hybrid. Stay up to date at , and if anything changes, we'll post there! -SW
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Volkswagen USA Feb 21
Replying to @acRodich
Alex, current Arteon plans call for an 8-speed automatic transmission, with no manual transmission option. However, 4Motion will be offered in every trim level. There's more on the Arteon here: . -BB
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Volkswagen USA Feb 21
Replying to @monty4life
I'm sorry to hear that you're having concerns with our friends at VW Credit. You're welcome to share the details with us here though DM or by reaching out to us at where we have phone and live chat options. -SW
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Volkswagen USA Feb 20
Replying to @skela1979
If you've had this repaired at a dealer before and want us to follow up on your next appointment to help ensure we find the cause of the concern and issue a repair, please DM us with your VIN, email, phone, mileage and dealer appointment info. (2/2) - JN
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Volkswagen USA Feb 20
Replying to @skela1979
I'm so sorry this happened to you, Sheila. Repeat symptoms are frustrating. Have you had the car diagnosed? The dealer is in a position to determine the cause of the intake manifold repairs and you can find contact info at . (1/2) - JN
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Volkswagen USA Feb 20
Replying to @neecyjem
I'm sorry to hear you're having concerns with the dealer, Denise. This isn't the experience we want you to be having. To see what we can do to help, please DM us with some more details about what's going on, along with your VIN, email, phone and mileage. - JN
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Volkswagen USA Feb 20
Replying to @TravisHeilman
No updates yet, but we should see it soon! In the meantime, feel free to check out for more details on what to expect. Once the R is available, we'll update the website! -SW
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