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Volkswagen USA
Official Volkswagen USA Twitter account. Having trouble with your VW? Tweet for assistance.
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Volkswagen USA Feb 16
Replying to @itsdehprey
Hey George, we appreciate your patience while waiting for the new Arteon. Although we don't have an exact date quite yet, those models are expected to be arriving at dealers late this Winter or early this Spring. So they will be out soon! -BR
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Volkswagen USA Feb 15
ID. R race car has a new target: breaking the Nürburgring record.
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Volkswagen USA Feb 15
Replying to @familyvacayus
Thank you for letting me know that you called in. I would like to look into your case. In a DM, please send me your VIN, email, and best phone number. I will keep an eye out for your message. -KT
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Volkswagen USA Feb 14
Finders keepers: this Beetle found its way back to the owner who restored it as a teenager after 22 years. (o\_/o)
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Volkswagen USA Feb 14
Replying to @DubbTheStampede
Hi James, I'm sorry to hear that you had a poor experience at your VW dealer. I would like to document your concerns and see if there is anything I can do. Please send me a DM with your VIN, email, best phone number, and current mileage. Thank you. -KT
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Volkswagen USA Feb 14
Replying to @RideshareT
Good morning, I'm sorry to hear that your check engine light has come on. I would like to look into this for you. Please send me a DM with your VIN, email, best phone number, and current mileage. I will look for your message. -KT
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Volkswagen USA Feb 13
Replying to @Mark_Breon
I'm sorry to hear that your 2015 CC has a check engine code, I would like to look into this for you. Please send me your VIN, email, best phone number, and mileage in a DM. Looking forward to hearing from you.-KT
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Volkswagen USA Feb 13
Replying to @RogerLHummel
Hi Roger, we're thrilled to know that you're enjoying your GLI! Performance, technology, style, and comfort -- it doesn't get much better! 😎 🛣 😍 ⚡️-BB
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Volkswagen USA Feb 12
"I’ll never drive another car brand other than VW." – Thierry P.
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Volkswagen USA Feb 12
Replying to @allhailmswantz
Hi Nikki. We're sorry to see you go. In this case, we would recommend that you contact VW Credit at 800-428-4034. They would be able to let you know what your options may be for ending your lease. If you have any questions after speaking with them, please let us know. -SW
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Volkswagen USA Feb 12
Replying to @Imdavidatkinson
No problem, David. You can reach us at vwsocialmediaescalations@vw.com -BR
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Volkswagen USA Feb 12
Replying to @Imdavidatkinson
I know that's not what you want to go through with the dealership either. I'd like to get a clear picture on the diagnosis. I have enabled a link for you to send a private message with your information, but if you prefer email, please confirm the address to reach you at. -BR
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Volkswagen USA Feb 12
Replying to @TCassidyx
😍 Love this photo, Tara! I bet you and your had a lot of fun driving in the snow! Thanks for sharing your with us! -KT
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Volkswagen USA Feb 11
Replying to @Imdavidatkinson
Hi David, I'm sorry to see that your handle broke off so soon into your ownership. If you can send us a DM with your VIN and email, I'd like to look into that more for you. -BR
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Volkswagen USA Feb 11
Replying to @DanSteyskal
Hi Daniel. Thanks for reaching out, and we appreciate the feedback! We'll definitely keep this in mind for future updates! If you have any other questions or concerns, let us know. -SW
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Volkswagen USA Feb 11
Replying to @ErinVandeVen
Good morning, Erin. I'm sorry to hear that you had such a poor time at your VW dealership. I would like to see if there is anything I can do to make your experience better. In a DM, please send me your VIN, email, best phone number, and any details you'd like to share. -KT
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Volkswagen USA Feb 8
✅ Sporty performance. ✅ Four doors. ✅ More fun.
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Volkswagen USA Feb 8
35 years strong and still looking fresh. The all-new .
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Volkswagen USA Feb 7
Replying to @GeorgeVsoflo
Hi George, we are excited for the release of the Arteon as well! At this time we don't have an exact release date. For updates on the release, check out our VW Newsroom at , otherwise stay tuned! -KT
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Volkswagen USA Feb 7
Replying to @slayerroly
Hi Roly, I wanted to take the time to follow up with you since I haven't heard back from you. If you still need assistance, please feel free to send us a DM with your VIN, email and current mileage. -BR
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