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United 16m
Replying to @mcinerney_mg
We're so happy Carl was able to help. Thanks for sharing, Maureen. ^KL
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United 17m
Replying to @HansDammers
We agree, Hans. ^KL
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United 25m
Replying to @_mattstringer
Hi Matt, anything we can help with? ^EM
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United 37m
Replying to @Jam5Sammer
We're sorry to hear this, Sammie. We understand Basic Economy isn't for everyone and we appreciate your feedback. ^KL
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United 42m
Replying to @Urbs23
Hearing this never gets old for us, Chris. It's always a pleasure having you on board. Have a wonderful flight. ^KL
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United 2h
Replying to @AlyssCampanella
This is so nice to hear, Alyssa. We hope you feel better soon. Your kind words will definitely be passed along. ^KL
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United 2h
Replying to @jcenzi09
Hi Julian, we'd like to help. Please DM your baggage information and we'll check for an update. ^EM
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United 2h
Replying to @arpad80
We’re continually working to improve our fleet and your feedback is appreciated, Paul. ^KL
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United 3h
Replying to @TIFOSIWang
Beautiful picture, Donny. Thank you for sharing. ^KL
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United 4h
Replying to @CusHunter
Hey Hunter, sorry for the late reply. This is disappointing to hear. Have you since completed your travel? ^KL
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United 4h
Replying to @Heather02191120
I'm sorry to hear that, Heather. Please make sure you also contact TSA as they also have access to checked bags. ^JB
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United 4h
Replying to @GergoryWilson
Hey Greg, we'll see if there's anything we can arrange. Will you send us your confirmation number in a DM? ^EM
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United 4h
Replying to @mbender17
We're happy to help, Melissa. Thank you for letting us know. ^KL
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United 4h
Replying to @NotSoFancyKC
Regardless, if you're ever making a tight connection in the future, let us know. We're always happy to help. ^EM
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United 4h
Replying to @stacydreyfus
Hi Stacy, if you were downgraded due to a plane change, please submit a refund request here: . ^JB
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United 5h
Replying to @pshetty119
Hi Priyanka, I apologize for the confusion. You are welcome to reply to the email with a rebuttal offer if you're not satisfied. ^JB
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United 5h
Replying to @kerryloring
Hi Kerry, please DM your confirmation number so we can see how we can help. ^JB
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United 5h
Replying to @drmlb
Sounds good, Mary. Please enjoy. ^KF
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United 5h
Replying to @drmlb
Hey there, Mary. Glad to see you're having a good time. Where are you headed? ^KF
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United 5h
Replying to @lindajvetter
So fun! We'll make sure all the people who helped make your day special receive a cool thanks! ^CB
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