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United 39m
Hello Mauricio, we can check on the status of your luggage; please direct message us your baggage claim number. ^NJ
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United 42m
We're glad you like it, Bailey! ^NJ
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United 45m
We appreciate your feedback, Sean; we know overbooked flights are not ideal. ^NJ
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United 46m
Great. What features would you like to see us add in the future. ^BT
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United 48m
We are not able to provide those here, but agents at the airport may be able to do so. ^NJ
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United 58m
We don't want you to feel that way. If you'd like to submit a claim, you can here: . ^TY
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United 59m
We are glad you like the feature, Mary. Did it work well for you? ^BT
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United 1h
We are sorry to hear you say that, Conor. We hope to change your mind in the future. ^BT
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United 1h
Can you direct message us with your reference number? ^BT
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United 1h
That's definitely frustrating, Ben. A refund for Wi-Fi charges can be requested here: . ^NJ
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United 1h
We're sorry for the inconvenience, Danielle. Please let us know if there's anything more we can do for you. ^TY
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United 1h
We're sorry to hear that. What flight number were you on and what seat were you assigned? ^NJ
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United 1h
That is not acceptable. Can you DM us details on your flight and what happened? ^TY
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United 1h
Hi Adam, have you spoken with our Baggage Resolution team? ^BT
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United 1h
Most of our fleet is outfitted with in-flight entertainment and many also have Wi-Fi. We regret that you did not have these. ^NJ
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United 1h
Hi Tom, have you spoken with our Baggage Resolution team? ^BT
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United 2h
Hi Tushar, that is possible. ^BT
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United 2h
Let us know if we can assist with anything, Tushar. We are here 24/7. ^BT
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United 2h
Have a great time at your event! ^BT
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United 2h
Understandably so. If you'd like to file a complaint, you can do so here: . ^TY
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