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Ubisoft Support
Official Ubisoft Customer Support
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Ubisoft Support 14m
Replying to @AUniqueGaMeR99
Fingers crossed it will be soon :) Thank you for understanding!
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Ubisoft Support 1h
Replying to @BryanChua45
Hello Bryan, Thanks for your report! Could you please send us a DM with more information about this issue? Thanks!
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Ubisoft Support 2h
Replying to @nikolas_watkins
No worries, always happy to help our players! :)
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Ubisoft Support 2h
Replying to @nikolas_watkins
Hello RedShrekDaddy, Thanks for reaching out! Our development team is already working on it and I believe that IQ should be available soon. Unfortunately, we don't have any ETA yet. Once this issue is resolved, we are going to let everyone know! Apologies for any inconvenience.
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Ubisoft Support 2h
Replying to @notRiya
Hello Riya, Sorry to hear about your experience. I'll forward it to the R6 team for further review. Apologies for any inconvenience caused!
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Ubisoft Support 3h
Replying to @BainBonnet
No worries, always happy to help our players! :)
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Ubisoft Support 3h
Replying to @BainBonnet
Hello Deq/Louis, Sorry to hear that and thank you for your report! I'll pass it on to the R6 team for further investigation. Apologies for any inconvenience caused!
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Ubisoft Support 3h
Greetings, 🛠 We will be performing a maintenance on today from 05:00 EDT/09:00 UTC. No player facing changes. 🕑 Expected downtime : 1 Hr 🎮 Platforms : PC, Switch PS4 & Xbox One.
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Ubisoft Support 3h
Replying to @AUniqueGaMeR99
I understand and I do apologize for that inconvenience. Could you please create a ticket on our website so our game team can take a closer look? You can simply create a case by pressing the link below:
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Ubisoft Support 4h
Replying to @Kovacroo
Hello Kova, Thank you for your report! I'll pass it on to the R6 team for further investigation. Apologies for that!
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Ubisoft Support 4h
Replying to @MxnStranger
Hello Mizraim, Sorry to hear that you are unable to connect :( Can you please try the troubleshooting steps in the link below?
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Ubisoft Support 4h
Replying to @ItsMelonKeller
Hello Justin, Thanks for reaching out! Do you have any evidence, so we can take a look?
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Ubisoft Support 4h
Replying to @TommySm81502944
Hello Tommy, The development team are working on the fix at the moment. Unfortunately, we do not have any ETA. Once the issue is resolved, we are going to let everyone know. Apologies for any inconvenience caused.
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Ubisoft Support 4h
Replying to @RobertC77609898
Hello Dark Tempers, Thanks for reaching out and providing us with your report! I'll pass it along to the development team for further review.
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Ubisoft Support 4h
Replying to @fofomahoot
Hello fofomahoot, Thanks for reaching out! Unfortunately, there's no way to reset your rank, as it's online game.
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Ubisoft Support 4h
Replying to @Vizerp1
Hello Vizerp, This game functionality is disabled at the moment, as the development team are working on the fix. Once it's resolved, we are going to let everyone know. Apologies for any inconvenience caused!
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Ubisoft Support 4h
Replying to @AUniqueGaMeR99
Hello, Sorry to hear that. We're currently looking into it. Apologies for any inconvenience caused!
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Ubisoft Support 4h
Greetings Racers, 🛠 We'll be performing an update on today from 04: 00 EDT / 08:00 UTC to prepare for our first anniversary. 🎉 🕑 Expected downtime: 1 Hour. 🎮 Platforms : PC, PS4 & Xbox One. More Info here 👉🏻
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Ubisoft Support 5h
Replying to @parsaAutomatica
No worries, always happy to help!
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Ubisoft Support 5h
Replying to @parsaAutomatica
Hello Parsa_automatica, Thanks for reaching out! Sorry to hear that. I'll pass it on to the R6 team for further review. Apologies for any inconvenience caused!
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