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Uber Support
Uber's official support handle, here to help! Lost something?
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Uber Support 12s
Replying to @baruaneetaa
Sorry to hear about the trouble. We've escalated this to the appropriate team, who will follow up with you as soon as possible. Keep an eye out for a message through the in-app Help section or by e-mail. Thanks for your patience while we look into this!
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Uber Support 36s
Replying to @RavishekHariom
We're so sorry for the trouble and confusion. With the issue you raised, we want to make sure all communication is in the same place. We encourage you to continue working with our in-app support team to streamline communication. Thank you so much for following up with us.
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Uber Support 1m
Replying to @AppachuSantosh
We're sorry to hear about this situation. For us to be able to review, after the trip has ended please provide us the date & time of the trip via DM so we can take a closer look.
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Uber Support 2m
Replying to @macca_machine
We understand this experience was less than ideal. For your account security, please provide the email address and first and last name attached to your Uber account through DM, so we can further assist.
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Uber Support 2m
Replying to @dvderaa
Here to help! Send us a DM with your phone number associated with your Uber account, so we can further assist.
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Uber Support 3m
Replying to @shashi259
Apologies for the delay. We do see you were able to write to our support team. Our team is currently reviewing your message and will be in touch shortly. We appreciate your patience while we work through this.
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Uber Support 5m
Replying to @dikshadwivedi
Sorry to hear about the trouble. Your support inquiry is in the queue and a member of our team will be following up as soon as possible. We appreciate your patience while we look into this.
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Uber Support 7m
Replying to @Garciao1
Happy to help. We understand that you have a concern which needs to be resolved soon. In order to address the issue further, please let us know via direct message if your concern is regarding rider or driver account along with your phone number, so we can assist you further.
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Uber Support 7m
Replying to @wonderfunk99
We've reached out via DM! Please let us know if you have any other questions or concerns.
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Uber Support 8m
Replying to @JohnMitterko
Happy to clarify! Unsubscribing from SMS text messages and disabling push notifications for the Uber app may result in not receiving important messages. Find out more here: .
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Uber Support 9m
Replying to @simple_vichar
We understand this experience was less than ideal. We encourage you to continue working with our in-app support team or email to provide you with the best support possible. Thank you.
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Uber Support 11m
Replying to @Jewish_Gunner
We'll do everything we can to help. We can assure you our team is reviewing and working to resolve this ASAP. We appreciate your patience!
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Uber Support 11m
Replying to @RohitSh96663855
We're still investigating this concern. We sincerely apologize for any delays. Once an update is available it will be sent in the Help section of your app, in response to your support inquiry. We appreciate your patience as we work on getting this resolved as quickly as possible.
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Uber Support 11m
Replying to @sunilbalani26
We're incredibly sorry to hear about the trouble, we want to do all we can to get this sorted. That said, we encourage you to continue working with our in-app support team to streamline communication helping to provide you with the best support possible. Thank you.
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Uber Support 12m
Replying to @rahulmishra0077
We understand your concern. Our team is reviewing your message and will be in touch. We appreciate your patience!
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Uber Support 13m
Thanks for providing this info. For your account security, please provide the name on the account, last two transactions and email address on the account via DM. Also, let us know if you have any other Uber account (Driver or Uber Eats account).
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Uber Support 13m
Replying to @TawnyaKeller8
We're here to help make things right. We've escalated this to the appropriate team, who will follow up with you as soon as possible. Keep an eye out for a message through the in-app Help section or by email. Thanks for your patience while we look into this!
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Uber Support 13m
Replying to @Grant_Leech
We're so sorry about the trouble. We definitely understand the sense of urgency here and we assure you that our support team works through these inquiries as quickly as possible. Thank you for your patience with us so far and be sure to keep an eye out for a follow-up.
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Uber Support 15m
Replying to @_dosarii_
An Uber account should have at least one payment method on file. We highly recommend adding another payment method temporarily so you can be able to remove the payment method that you wish to delete from your account. Let us know if you have additional concerns.
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Uber Support 16m
Replying to @Babanasidi01
We're so sorry to hear about this experience. Our team is currently working to resolve this issue and will be in touch shortly via email. We appreciate your patience!
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