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UK Civil Aviation Authority
Official account for the UK Civil Aviation Authority - the UK's independent aviation regulator. We're online from 9am - 5pm.
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UK Civil Aviation Authority Sep 12
Impacted by flight cancellations? ✈️ You should be offered the choice of a refund or alternate travel arrangements at your convenience. You may also be entitled to food, drink and accommodation. More details on your rights:
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UK Civil Aviation Authority Sep 12
Following a serious near miss with a Yorkshire Air Ambulance helicopter and a drone being flown above the legal height yesterday, we have released a safety advice video for drone pilots alongside the team. The full video is available at:
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UK Civil Aviation Authority Sep 11
We are recruiting for a Senior Financial Analyst. 📊 Are you passionate about financial modelling? Would you love the opportunity to work on one of the largest privately financed infrastructure projects in the UK? Find out more online:
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UK Civil Aviation Authority Sep 9
Replying to @ZombieTink84
f you are not happy with the way your claim has been dealt with you can refer it to this Alternative Dispute Resolution body
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UK Civil Aviation Authority Sep 9
Impacted by flight cancellations? You should be offered the choice of a refund or alternate travel arrangements at your convenience. You may also be entitled to food, drink and accommodation. More details on your rights:
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UK Civil Aviation Authority retweeted
Dept for Transport Sep 5
Flights ✈️ and road haulage 🚛 between UK and EU to be protected after   ✅ Airline passengers and commercial drivers can continue to book travel and trade with confidence as a result of UK and EU proposals today.   More info:
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UK Civil Aviation Authority Sep 5
The UK Civil Aviation Authority and are warning parents and teachers to check that any overseas trips for students are ATOL protected before booking. Find out more on our website:
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UK Civil Aviation Authority Sep 3
If you have been impacted by baggage issues at today, find out about your rights on our website at:
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UK Civil Aviation Authority Sep 3
Have you been impacted by baggage issues at today? 🧳 Find out about your rights on our website at:
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UK Civil Aviation Authority Sep 2
☑️ The latest UK Consumer Aviation Survey has found that the satisfaction rate of UK air passengers is 81%. The survey measures how satisfied passengers are with their overall flying experience. You can find the full results online: ✈️
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UK Civil Aviation Authority Sep 2
Replying to @notjamestaylor2
Hi James, could you send us a DM about this one please?
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UK Civil Aviation Authority Sep 2
Replying to @ScottPierce09 @easyJet
Hello. When your flight is cancelled, the airline is required to offer to book you on a comparable alternate flight at the earliest opportunity. If you are unhappy with the service you received, please speak to the airline.
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UK Civil Aviation Authority Aug 30
Oversight of the continuing airworthiness of UK registered Yak (and Nanchang CJ-6As) aircraft with Permits to Fly has been delegated to the Light Aircraft Association (LAA). Read more on our website:
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UK Civil Aviation Authority Aug 30
We’re looking for a General Aviation Programme Lead to join the team to support the vision of making the UK the best place in the world for General Aviation. Find out more and apply online at: 🛩️
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UK Civil Aviation Authority Aug 29
Replying to @ryanlgray
Hi Ryan, could you please send us a DM so we can discuss this one? Thanks.
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UK Civil Aviation Authority Aug 29
Hi Lloyd, thanks for the feedback. You can find our statement on this online on our website:
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UK Civil Aviation Authority Aug 28
Replying to @JGyawu
Hello. The airline is required to offer the choice of a refund or a comparable alternative flight at no extra cost. If you weren’t offered a comparable alternative flight you should get in touch with the airline.
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UK Civil Aviation Authority Aug 28
Replying to @HPizzey
Hi Hayley. The 14 days notice period covers fixed sum compensation payments only. The airline is still required to book you on comparable flights or reimburse you for your new tickets that you have purchased yourself.
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UK Civil Aviation Authority Aug 28
Replying to @donmorgan007
Hello, the airline is required to offer to book you on a comparable alternate flight at no extra cost. Please speak to the airline if you have purchased new tickets to organise a refund for the new booking.
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UK Civil Aviation Authority Aug 28
Replying to @AndrewVdL
Hello, if your flight is cancelled, your airline is required to rebook you on a comparable alternate flight at no extra cost. If the flight is from a different airport they must pay your transport costs. Speak to the airline for further information on what they can provide.
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