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U-Haul Cares
Help from Customer Service Representatives at Headquarters.
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U-Haul Cares 1h
Replying to @atlveg
Hi , could you direct message your reservation number so I can pull up your details please? -Kristy
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U-Haul Cares 2h
Replying to @atlveg
I apologize for the issues with your reservation, please direct message us your reservation number. - Nicole
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U-Haul Cares 3h
Replying to @HistoryFan1804
I apologize Kimberly, our rates are based on supply and demand. If you have a lower rate from a competitor we do attempt rate matches, please call 800-468-4285 - Nicole
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U-Haul Cares 5h
Replying to @ApTucks79
We are glad to hear that. Let us know if we could help in the future. Thank you, -Kristy
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U-Haul Cares 14h
Replying to @Efaya_
Thank you for reaching out to us. If you would like to Direct Message me your storage contract information I can definitely inquire with the location as to why this fee is charged in your area! ~Mathew
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U-Haul Cares 16h
Replying to @MayaBum_Live
Hi Maya! I am sorry to hear you had an issue as well. I would like to look into your concerns. Can you please send us a Direct Message with your order number and phone phone on file? -Leah
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U-Haul Cares 16h
Replying to @MsPennyLaneXO
Hi Penny! I am truly sorry for the experience you had. Can you please send us a Direct Message with your order number and phone number so we can look into this? -Leah
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U-Haul Cares 17h
Replying to @HeidyJo29
Hi Heidy! I am truly sorry for the experience you had. Can you please send us a Direct Message with your order number and phone number so we can look into this? -Leah
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U-Haul Cares 20h
Replying to @mteeman15
Hello Mike. We are sorry to hear that this happened. Can you please send us a direct message with your reservation number and e-mail address. We will look into this right away. -Sherry
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U-Haul Cares 20h
Replying to @kreest_uh
Hi Krista! I am sorry to hear about your billing concerns. I would like to look into this for you. Can you please send us a Direct Message with details of what happened and your order number and phone number? -Leah
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U-Haul Cares 24h
Replying to @mommydecaf
I apologize Jenn, please send us a direct message with your reservation number and details. - Nicole
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U-Haul Cares Apr 24
Replying to @Subject1044
Please direct message us your reservation number and name on the reservation with the details, thank you. - Nicole
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U-Haul Cares Apr 23
Replying to @dimedime000
Hello mmm, I am sorry to hear that the customer return process was not working. Please send us a direct message with your phone number, email address and full name on the account. - Carrie
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U-Haul Cares Apr 23
Replying to @MartensJD
Hi Jeff! I am truly sorry for the experience you had with us. I would like to offer you a $10.00 gift certificate for the added stress we caused. Can you please send us a Direct Message with your email address? -Leah
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U-Haul Cares Apr 23
Replying to @subvversive
Hi Bayron! I am sorry to hear about your experience. Can you please send us a Direct Message with details of the issues you had and your order number and phone number so we can look into this? -Leah
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U-Haul Cares Apr 23
Replying to @tweetawattAG6IF
Hello TweetawattAG6IF, I am sorry to hear about your experience with U-Haul. Can you please direct message me your reservation number and full name on the order so I can further assist? -Bree
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U-Haul Cares Apr 23
Replying to @Whittt__
Hi there! I am sorry to hear that you had an issue with us. Can you please send us a Direct Message with your information and details of your experience? -Leah
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U-Haul Cares Apr 23
Replying to @david_drhealey
I apologize David, please send us a direct message with your reservation number. - Nicole
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U-Haul Cares Apr 23
Replying to @JohnB_Ho
Hi there! I am sorry to hear if you are having an issue booking an order at a specific location. Can you please send us a Direct Message with your phone number and reservation details? -Leah
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U-Haul Cares Apr 23
Replying to @Whittt__
Is there something we can help you with? - Nicole
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