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U-Haul Cares
Help from Customer Service Representatives at U-Haul headquarters.
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U-Haul Cares 3h
Replying to @MatthewAZ
I am sorry to hear they were not able to price match. If we could help with anything in the future please let me know. Thank you, -Kristy
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U-Haul Cares 3h
Replying to @sk8guy76
Hello, I am sorry to hear about this. If you could direct message the details over to us, we could assist. Thank you, -Kristy
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U-Haul Cares 7h
Replying to @Troy_Rudolph
Hi Troy, I am sorry to hear your having trouble. Could you direct message the details so that we could help? Thank you, -Kristy
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U-Haul Cares 7h
Replying to @halftime_h_
I apologize, please direct message us your reservation number. - Nicole
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U-Haul Cares 8h
Replying to @zachtotz
I apologize, is there something we can help you with? - Nicole
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U-Haul Cares 8h
Replying to @annaknutson03
Hello Anna, I am very sorry that happened. Can you send the reservation number, full name, phone and email address this is under to our team in a direct message so we can better assist you?-April
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U-Haul Cares 10h
Replying to @lucyhollander96
Lucy, I apologize. I can try to reach out to Moving Help about this issue and ask them to contact you. Would you please send a direct message with the name on the order and the moving help order numbers? Thank you. -Jenn
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U-Haul Cares 10h
Replying to @lucyhollander96
You can also email them directly at support@movinghelp.com Their staff will respond to you directly from the email. -April
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U-Haul Cares 10h
Replying to @lucyhollander96
Hello Lucy, I am very sorry to hear that happened. Moving Help® can assist you to get this resolved at the following link. -April
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U-Haul Cares Feb 14
Replying to @NakiaNorwood
Hello, we have received your Direct Message and have responded there. Thank you. -Jill
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U-Haul Cares Feb 14
Replying to @Murphin_It
You are very welcome! Let us know if you have any other questions we can help you with. Thank you. -Liza
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U-Haul Cares Feb 13
Replying to @CaMaycas
Hello, I apologize for the issues you experienced. Can you please send me your reservation number via Direct Message? -Jill
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U-Haul Cares Feb 13
Replying to @ghoulfinch
I apologize for the issues you are having, please direct message us your reservation number and details. - Nicole
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U-Haul Cares Feb 13
Replying to @rach_marine
Rachael, I am very sorry. The message on the left was sent to you by a U-Haul location by accident? Would you please send a direct message with the location details if you know them? Thank you and I apologize again this happened. -Jenn
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U-Haul Cares Feb 13
Replying to @therealjval
Hello JVal, I apologize for the issues you had. Would you please send a direct message with the rental order number and name on the order? -Jenn
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U-Haul Cares Feb 13
Replying to @JayLo_
Hello Jo, I am sorry to hear about this. Could you direct message the details over to us so that I could assist with this please? Thank you, -Kristy
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U-Haul Cares Feb 12
Replying to @Murphin_It
Hi, our vehicles are not considered commercial, although you may want to double check with your local authorities to make sure there is no issue on certain roads you may be using . -Heather
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U-Haul Cares Feb 12
Replying to @raybaumann
Hello Ray. I apologize for any issues you are experiencing. Please send us a Direct Message with your reservation number, email, and telephone number, so we may better assist you. Thank you. -Liza
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U-Haul Cares Feb 12
Replying to @Murphin_It
Hello The Surf, Thank you for contacting us so we could assist you. As the contract holder you will be responsible for any toll roads you travel on. I would recommend to call your toll authority to see if you can add the van to the pass while you have it. -April
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U-Haul Cares Feb 11
Replying to @Troy_Rudolph
Hello Troy, I do apologize that this happened. Please direct message me your reservation number, phone number, email address and full name on the account so that I can look into this further for you. - Carrie
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