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Torrid
Live with passion. Love your curves. Feel the fit.
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Torrid 9h
You guys look amazing! Thank you so much for sharing!
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Torrid 9h
Replying to @h_lorentz
place your exchange order over the phone so that we can honor the same sale price and waive your shipping charge for the exchange order.
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Torrid 9h
Replying to @h_lorentz
Then unfortunately you will need to mail your return back to be refunded. If you're looking to exchange the item, you will need to mail your iem back for a refund and then we would need to ask you to
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Torrid 9h
Replying to @carmenpmatheny
Oh no! ☹
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Torrid 9h
Replying to @iamsarahkb
Most likely we will not be restocking these, but we will update you if we hear differently.
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Torrid 9h
Replying to @StewartDrea
We appreciate your honest feedback. We'll be happy to forward it to our team. Thank you for reaching out!
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Torrid 9h
Replying to @hann_smc
Please send us your order number and your concern in more detail through direct message and we'll be happy to assist you.
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Torrid 9h
Replying to @jamielee092416
Unfortunately both items sold our really quickly so our team is looking into bringing it back, but they have not provided any updates yet. We're glad you found something else you like that was in stock. ☺
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Torrid 9h
Replying to @h_lorentz
Hi Heather. Yes, you can return to any Torrid store as long as it's not Clearance, has not been worn or washed and you used a major credit card as your form of payment. Panties and some intimate items are all final sale. Also, our return policy is 60 days from purchase.
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Torrid 9h
Replying to @AshMash274
We offer Wide Width with Wide Calf and Extra Wide Calf only.
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Torrid 9h
Replying to @iloveyourshoes
We appreciate the suggestion. We'll be happy to forward it to our team.
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Torrid 9h
Replying to @oh_lore
If the item qualified, the discount would have automatically been applied.
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Torrid 9h
Replying to @MudkipMama
Please send us your purchase details through direct message and we'll be happy to assist you.
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Torrid 9h
Replying to @OccultAlien
About 500 of our stores will receiving swim wear in the next couple of weeks. Early/Mid February.
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Torrid Jan 23
Replying to @sammiie_3dg
We appreciate the honest feedback. We'll be happy to forward it to our team. You can see our current heels here:
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Torrid Jan 23
Replying to @JillVictoria
Unfortunately not at this time.
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Torrid Jan 23
Replying to @detnurselady
Can you tell us when you purchased the duster? Please send us your purchase details through direct message.
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Torrid Jan 23
Replying to @h_lorentz
As long as the item is returnable, (no clearance items can be returned) or unworn and you used a major credit card to pay for it, yes.
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Torrid Jan 23
Replying to @OccultAlien
From our understanding yes. We are trying to get the specified locations. We will follow up with you shortly.
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Torrid Jan 22
Replying to @NicholeCecilia
Thank you so much for your reply and feedback. We will be more than happy to share this with our marketing team and again, apologize for the misunderstanding. Please feel free to DM us with any other questions or concerns.
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