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Toronto Hydro
REPORT OUTAGES, WIRES DOWN & EMERGENCIES TO 416-542-8000 | We tweet 8:30 A.M. to 4:30 P.M. M-F & during severe emergencies.
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Toronto Hydro 8m
Replying to @thecyclegeek
Hi Matt. Thanks for reaching out. We're looking into this and will provide an update as soon as we receive it.
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Toronto Hydro 41m
: Front loading washers: - are more energy efficient - use less detergent - spin faster, making clothes dry faster For more tips on how to save energy:
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Toronto Hydro 2h
: With eBills, you can view up to two years of historical billing data. Sign up for eBills today and receive a $5 Starbucks eGift. Learn more:
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Toronto Hydro 4h
Fraudsters are sending fake bills and letters to our customers, demanding a $400 payment for a "Smart Meter Deposit" fee. This is NOT a real charge. We have tips and even examples of fake bills from scammers to help you easily spot fraud. Learn more:
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Toronto Hydro 5h
Replying to @DCorrodos @311Toronto
Hi there. Thank you for letting us know. Traffic lights are maintained by the City of Toronto. Looping in our friends at
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Toronto Hydro 6h
Electrical work can be very dangerous & requires our crews’ undivided attention to complete it safely. Avoid asking our crews questions & never enter an area marked off by fencing or cones. Watch to learn how to keep you & our crews safe:
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Toronto Hydro 8h
In case of an extended outage, make sure you're prepared: 1. Create a 72-hour emergency kit. 2. Update your emergency contact numbers. 3. Print a copy of our emergency preparedness guide. For a copy of our guide & more tips, visit:
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Toronto Hydro Nov 15
Consider adding glow sticks to your emergency preparedness kit. They can help light up hallways, corners and staircases during an emergency. For more tips:
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Toronto Hydro Nov 15
Replying to @grigorash
Hi there. We just DM'ed you a detailed update. Hope that helps and thanks again for your ongoing patience.
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Toronto Hydro Nov 15
Have questions about outages? We have the answers! Check out our outage FAQs:
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Toronto Hydro Nov 15
Replying to @grigorash
Hi Grigory. Thank you for providing us with this information. We'll look into this and provide an update once we receive one. Thank you for your patience.
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Toronto Hydro Nov 15
With energy-saving upgrades, George was able to buy a new walker. See what upgrades you may qualify for:
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Toronto Hydro Nov 15
Hi Elise. We understand your frustration and can certainly look into this for you. Can you please DM us your service address so that we can follow up with our streetlighting team. Thank you.
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Toronto Hydro Nov 15
Hi there. Please fill out the streetlight form here:
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Toronto Hydro Nov 15
Your emergency kit should include canned food and a manual can opener. However, should you find yourself without a can opener, here's a to help you out:
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Toronto Hydro Nov 14
Safety tip: Avoid approaching Toronto Hydro crews and asking questions about power restoration. Instead, call 416-542-8000 for the latest updates. Watch to learn more:
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Toronto Hydro Nov 14
you may be using electricity without even realizing it. Help reduce phantom loads with these tips: - Plug in power bars to shut down unused devices all at once - Unplug unused chargers - Rethink unnecessary appliances
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Toronto Hydro Nov 14
Replying to @60CarltonSt
Hi Steve. Can you please DM us your contact info, account number and service address so that our Customer Care team can reach out to assist with your question. Thank you.
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Toronto Hydro Nov 14
Replying to @grigorash
Hi Grigory. We can certainly look into this for you. Can you please DM us your service address and contact information. Thank you.
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Toronto Hydro Nov 14
Turning off or unplugging electronic devices during a power outage can help limit power surges. Watch for more outage safety tips:
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