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Tim Hortons
Welcome to official Tims Twitter. For French: . For U.S.: . Have a question or need support? DM us between 8 a.m. and 10 p.m. ET.
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Tim Hortons 13h
Replying to @MeganRaeRoberts
Hi Megan, we’re sorry for this experience. Please send us a DM so we can gather more details.
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Tim Hortons 13h
Replying to @stevendrowe
Glad we could be there for you, Steve. Safe travels! 🇨🇦🚗
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Tim Hortons 13h
Replying to @SoniaTarabay
Cheers ☕️ to you both! Have a wonderful vacation ✈️🇨🇦.
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Tim Hortons 13h
Replying to @IsAndrewT
You've got this, 💪☕️.
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Tim Hortons 16h
Replying to @dshory
Thank you for bringing this to our attention, David. Please connect with us via DM, so we can gather some details.
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Tim Hortons 18h
Replying to @mikerowley0429
We’re sorry we’ve let you down like this, Mike. Can you DM us the restaurant number, as we have several locations at the airport? We’d like to share your experience with management directly.
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Tim Hortons Aug 18
Replying to @TheOnlyBilko
Hi there, we're sorry to hear this. We would appreciate the opportunity to have the manager follow with you. Please DM us your full name and phone number along with the date of visit, and your phone number, so we can arrange this.
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Tim Hortons Aug 18
Replying to @missmetate
We hate letting you down, Chelle. Please DM us the location address, along with your full name, and date/time of visit, so we can follow up with them directly.
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Tim Hortons Aug 18
Replying to @cxlleri
We’re sorry we’ve let you down like this. Can you DM us your full name, date/time of visit and the location information? We’d like to share your experience with management directly.
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Tim Hortons Aug 18
Replying to @OnedayDesigns
Hi, Linda. We’re sorry we’ve let you down like this. Can you DM us the location address or cross street? We would like to confirm as there appear to be three locations on Hwy 81, and we want to share your experience with the management directly.
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Tim Hortons Aug 18
Replying to @ELaylands
We’re sorry this was your experience, Eleana. Please send us a DM with the location address, and date/time this happened. Please also include your phone number, so we can have the manager reach out to you.
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Tim Hortons Aug 18
Replying to @Mitchderasp
We’re sorry this was your experience. Please send us a DM with the location address, so we can look into this. Please also include the date/time of your visit, your full name and phone number, if you’d like for the manager to reach out.
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Tim Hortons Aug 18
Replying to @jsuttzzz
We’re sorry this was your experience, Jessica. Please send us a DM with the location address, so we can look into this. Please also include the date/time of your visit, and your phone number, if you’d like for the manager to reach out.
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Tim Hortons Aug 18
Replying to @XknownunknownX
We’re sorry this was your experience. Please let us know the date/time of your visit and what was wrong with your order. Kindly provide your full name and phone number, if you’d like for the manager to reach out.
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Tim Hortons Aug 18
Replying to @johnathonrdavis
We’re sorry this was your experience, Johnathon. Please send us a DM with the date/time of your visit, and your phone number, if you’d like for the manager to reach out.
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Tim Hortons Aug 18
Replying to @ninarizzam
We’re sorry we’ve let you down like this. Can you DM us the location information? We’d like to share your experience with management directly.
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Tim Hortons Aug 18
Replying to @cbreezyrneezy
Hi, thanks for the info. We have forwarded your concerns to management, so they can look into it.
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Tim Hortons Aug 17
Replying to @zurichnee
We're sorry to hear this, Kimberley. We'll share your comments with management in the effort to improve. Thank you for reaching out.
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Tim Hortons Aug 17
Replying to @bunch_of_nopes
We're sorry to hear about this; it isn’t the experience we wanted for you. Please send us a DM with the location address, and we will address this directly with them.
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Tim Hortons Aug 17
Replying to @krufrank
That's not the service we want for you. We'd like to send this feedback to the restaurant manager, so they can work towards improvment. Can you please DM us with the time of your visit? Thank you.
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