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ThreeUKSupport
got a📱question/issue? our social media superstars are here to help mon to fri 8-9 and sat to sun 9-8.
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ThreeUKSupport 44m
Replying to @Joseph_Beckett1
hey Joseph, that's not ideal. even if a number is blocked they can still leave you a voicemail. we recommend following the steps here for reporting this: alternatively, you can also change your number if you feel you need to -Charley
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ThreeUKSupport 47m
Replying to @o0MattE0o
we’re aiming to deliver 5G to the 40% of our sites which carry 80% of our traffic in the next 2 years. register your interest here: and we’ll let you know when 5G is landing in your area -Jordanna
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ThreeUKSupport 1h
Replying to @Jodiee_ox
we're not down, Jodie. are you having issues in a particular area? we'll take a look if you pop us over the full postcode -Jordanna
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ThreeUKSupport 1h
Replying to @AdrianAndreev
are you having issues in a particular area, Adrian? if so, pop us over the full postcode, and we'll take a look -Jordanna
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ThreeUKSupport 1h
Replying to @piggycanflyuk
where are you getting these issues with 4g, Andy? any particular postcode? -Jordanna
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ThreeUKSupport 1h
Replying to @RoegadameLover
we're really disappointed to hear that. are you having issues with 4g in a particular area? -Jordanna
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ThreeUKSupport 2h
Replying to @negro_swan_
that's not cool. is your coverage back to normal now though? you were wanting more than £5 credit when only without internet for 4 hours? -Chris
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ThreeUKSupport 3h
Replying to @JordanFuller__
that's not ideal. pop over your full postcode along with the make & model of your device & we'll get on it - Floyd
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ThreeUKSupport 3h
Replying to @carl_senior
that's a bit strange. we'd want to check this closely for you. come join us on chat: & we'll check what's going on - Floyd
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ThreeUKSupport 3h
Replying to @trajix
we're glad to hear this is all sorted for you now, Leo. if there's anything else we can help you with, just let us know 😊 -Charley
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ThreeUKSupport 3h
Replying to @corbettcollins
thanks for getting back to us - Ash. we've got this checked & see there was an issue but its all been sorted now. we know this may sound silly but have you tried restarting your device ? - Floyd
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ThreeUKSupport 3h
Replying to @Torogram87
2/2 if so, Wi-Fi calling can help keep you connected until we work through the signal issues. you can find out more here: -Charley
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ThreeUKSupport 3h
Replying to @Torogram87
1/2 we appreciate your frustration, Jae. rest assured our engineers are working to have the fault fixed at the earliest opportunity. we wouldn't recommend not paying your bill as this may have a negative impact on your credit file. do you have access to Wi-Fi?
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ThreeUKSupport 3h
Replying to @carl_senior
thanks for getting back to us- Carl. are you trying to make a data passport addon purchase whilst connected on Data or Wifi? - Floyd
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ThreeUKSupport 3h
Replying to @HazelRothschild
have you tried performing setting reset on the device & see if that makes a difference? if not we suggest you to please call us on 03333381003 & our team can look into this for you - Floyd
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ThreeUKSupport 3h
Replying to @LeeskiRamm
hey Leo :) thats the only info about 5G available as of now. you can keep your eyes peeled on our website for more deets - Floyd
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ThreeUKSupport 3h
Replying to @MajesticMoura
that's annoying, H. is everything back to normal now though? what's the postcode where this happened? we'll check for any probs there -Chris
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ThreeUKSupport 3h
Replying to @LeeskiRamm
hey Leo, you can check that here - - Floyd
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ThreeUKSupport 3h
Replying to @SHalbhuber
ah! that's bad. we'd want to check this closely for you. come join us on chat: & we'll check what's going on - Floyd
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ThreeUKSupport 3h
Replying to @SHalbhuber
hey Stephen, we're sorry about the trouble you are facing. can you try the SIM in a different phone to see if that gets any better - Floyd
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