Twitter | Search | |
The Body Shop UK
Speaking out since β€˜76 πŸ™ŒπŸΌ follow us for all things cruelty free beauty πŸ’‹ Customer care available from 9AM - 5PM, Monday - Saturday
98,949
Tweets
201
Following
154,229
Followers
Tweets
The Body Shop UK 16h
Replying to @livleighreads
Hi, Olivia! So sorry to hear that! ☹️ Could you DM us your email address and name of the store, so I can look into this? - Nena
Reply Retweet Like
The Body Shop UK 16h
Replying to @IAMKOKOCHERELLE
Hi Cherelle, the product is not available at the moment - we’re currently reformulating it and we’ll have a new and improved version available early next year. Make sure to keep an eye on the website and get notified when it becomes available again! 😊 - Mary
Reply Retweet Like
The Body Shop UK 17h
Replying to @NanjibaM
Hi Nanjiba, so sorry to hear this was the case πŸ˜• Could you please DM me your email address, order number if this was an online purchase or if this was an in store purchase, could you send me the picture of the receipt, so I could help you out with this πŸ€— - Maya
Reply Retweet Like
The Body Shop UK 17h
Replying to @janice_gooch
Hi Janice, thank you so much for the lovely comments πŸ’š In order for me to pass these comments on to my team could you please DM me your email address and also in some more details, what was the situation that made you satisfied with the service? πŸ€— - Maya
Reply Retweet Like
The Body Shop UK 19h
Replying to @janice_gooch
Hi Janice! So happy to hear this! Thank you so much for your lovely comment! ❀️ ❀️ ❀️ - Jasmine
Reply Retweet Like
The Body Shop UK 20h
Replying to @misslizmanning
Oh, you are most welcome. I hope you will enjoy the product. - Nensi πŸ’š 😍 😘
Reply Retweet Like
The Body Shop UK 20h
Replying to @misslizmanning
Hi Liz! I would suggest going to the store to get a replacement. You will just need to bring the item with you. I hope this helps a bit. - Nensi πŸ’š 😍
Reply Retweet Like
The Body Shop UK 20h
Replying to @ek_winegirl
Or you can check via store locator: and then let me know which store(s) you want me to ask about personalised body butter service. πŸ‘ - Nena
Reply Retweet Like
The Body Shop UK 20h
Replying to @ek_winegirl
Thanks, Elizabeth! Could you DM us your post code, so I can check what other stores are near you? 😊
Reply Retweet Like
The Body Shop UK 21h
Replying to @RealAndyMagro
Of course, we're always delighted to hear some positive feedback - after all, we wouldn't exist without our customers! πŸ€— I'll gladly forward it to our team and I wish you a great pamper experience with our products 🌸 πŸ’« πŸ’• - Mary
Reply Retweet Like
The Body Shop UK 21h
Replying to @alanabalfour
Hi Alana, there are no current plans for the discontinuation of this product 😊 πŸ’š 🌹- Maya
Reply Retweet Like
The Body Shop UK 21h
Replying to @RealAndyMagro
Hey Andy, happy birthday to you! πŸ’• 🎁 So glad to hear these lovely comments, I hope you'll enjoy your goods! 😍 😍 - Mary
Reply Retweet Like
The Body Shop UK 22h
Replying to @LexieFoxy
Hi Alexandra! Ginger shower gel was special edition, and sadly, it is not available anymore πŸ˜” I`ll make sure to pass on your comment 🀞 😊 - Jasmine
Reply Retweet Like
The Body Shop UK 22h
Replying to @mxgzz1
Hi! I can advise that there is no The Body Shop app for iOS or Android. So sorry about that. πŸ˜” You can always shop from our website or pop in one of our stores. I hope this helps a bit. - Nensi πŸ’š
Reply Retweet Like
The Body Shop UK 22h
Replying to @PlanUK
And we love supporting you πŸ’™
Reply Retweet Like
The Body Shop UK 22h
Replying to @wa8429
So sorry about that, Andrew! ☹️ I've replied to your Facebook message. πŸ‘ - Nena
Reply Retweet Like
The Body Shop UK Dec 12
What could possibly be better than a beauty gift? A SPECIAL EDITION beauty gift! 😏 Our seasonal scents willl have you smelling simply sweet all the year through! 😍
Reply Retweet Like
The Body Shop UK Dec 12
Replying to @JordanLi123
Also, Collect in Store option is automatically delisted if the desired products are not available in stores that you wanted to choose. I believe one of those could be the reason. ☹️ I hope this helps at least a bit! (2/2) - Mary
Reply Retweet Like
The Body Shop UK Dec 12
Replying to @JordanLi123
Hi Jordan! So sorry this was the case. This can happen if your local store reaches its maximum capacity for this kind of orders and is delisted as Collect in Store option until orders are collected and space becomes available (1/2) - Mary
Reply Retweet Like
The Body Shop UK Dec 12
Replying to @silverclouds_
Sadly, there are no plans to bring Coconut Oil Hair Shine, however your feedback will be passed on. 😊 (2/2) - Nena
Reply Retweet Like