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Transport for London
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Transport for London 2h
Replying to @CazzaCo
Hi Harri's, thanks for getting in touch and apologies for the delay in responding. Sorry for the driver’s behaviour this is not acceptable. Please leave feedback using this link: to avoid this happening again. Thanks again for contacting us, Sheila.
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Transport for London 4h
Replying to @SuperlativeSimo
Hi Chiron and thanks for your message. I'm sorry for the inconvenience caused. You can fill out our web form via the following link   and this will be looked into and responded to within 10 working days. Many thanks Pauline
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Transport for London 4h
Replying to @CalumHeaney
A colleague from either team will look into this and contact you directly. Alternatively you can call us on 0343 222 1234 between 8am-8pm daily, to speak with one of our customer service advisers who will assist. Thanks for contacting us, Michael
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Transport for London 4h
Replying to @CalumHeaney
Hi Calum, thanks for your message and I am sorry to hear you've been charged incorrectly. If you used an oyster card to pay for the journey, please submit a refund request online here: or here: if you used a contactless bank card.
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Transport for London 5h
Replying to @hftaman
Hi Dennis and thanks for your message. I'm sorry to hear of the driver's behaviour, please use this link: to log a complaint for further investigation, also providing more detailed information about the staff member. Have a lovely day. Thanks Pauline
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Transport for London 5h
Replying to @GillianK19
Hi Gillian, thanks for the message. I'm sorry the pops are appearing again when you ran the journey planner. I've just checked and they don't appear to be showing from my end. Did you run it from a mobile device or computer? Also is the problem still occurring?Thanks, Nikolin
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Transport for London 6h
Replying to @pauloneill79
Hi Paul, apologies for the late response. I'm sorry we didn't answer your query on first response. Here is the link for all our open data including Cycling: . Thanks, Nikolin
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Transport for London 7h
Replying to @benysterique
Yes please and confirmation of your name
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Transport for London 7h
Replying to @axm6
Hi, I'm sorry that we missed your message. If you DM your address and confirmation of your name, I will get two Oyster wallets out to you in the post. Thanks, Tariq
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Transport for London 7h
Replying to @emilykim6
Hi Emily, Both locations require a ticket, which you will need to discuss with National Rail enquires. Thanks, Kevin.
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Transport for London 8h
Replying to @emilykim6
Hi Emily, I'm sorry but an Oyster or Contactless can't be used for travel from Welham Green. Thanks, Kevin.
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Transport for London 8h
Replying to @KhHixson
Hi Kay, Please use the follow link to report this and attach a copy of the ticket in order to get a refund. Thanks, Kevin.
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Transport for London 8h
Replying to @ktdoes
Hi Katie, thanks for your message and sorry to hear that your journey has been disrupted. I will pass your comments on to the station Area Manager for them to have the indicator boards checked and look in to the staff issue. Have a good weekend. Thanks, Sue.
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Transport for London 9h
Replying to @reader_beware
Hi Andrew, I hope you are okay. What happend at Hackney Central? Thanks, Tariq
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Transport for London retweeted
Vanessa Chainikom 9h
passenger has just forgotten her shopping on Circle Line in a panic! Returned it to very helpful staff at Moorgate station. Hopefully she sees this!
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Transport for London 10h
Replying to @ConnorDiffley
Hi Connor, I'm sorry to learn about your camera. Were you travelling by Rail from Victoria? If you can let me know what service you were using I should be able to get you the right contact details. Thanks, Tariq
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Transport for London 10h
Replying to @JSints
Hi Jess, thanks for your message and the positive feedback regarding Jill at Earl's Court Station. I will pass this on to the Station Area Manager for them to offer a commendation for being a 'TfL legend'! Have a great weekend. Thanks, Sue.
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Transport for London 10h
Replying to @dshkilbride
Hi DD, thanks for your message and the positive feedback regarding the station staff at Oxford Circus. I will pass this on to the Area Manager for them to offer a commendation for making your commute entertaining. Have a great weekend. Thanks, Sue.
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Transport for London 10h
Think you can only be a Tube driver if you work at TfL? Think again! We're looking for our next intake of whether you want to be an engineer, financial whizz or work in property. Take a look here to discover your perfect role
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Transport for London 11h
Replying to @Blondiie__X
Hi Stephanie, Thanks for your message. Unfortunately, this is not something that the Social Media team would be able to assist with. Please complete the form at to register your enquiry. I hope you have a good evening. Thanks, Sue.
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