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Transport for London
👋 Welcome to our official feed about the Capital’s transport network.
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Transport for London 4m
Replying to @NowHearThisUK
Hello, apologies for the delayed reply, if you could fill out our web form where our contactless team can investigate this further. Thanks, Dee
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Transport for London 6m
Replying to @jackwebbstarr
Hi Jack, apologies for the delayed reply, if this issue is still ongoing please contact our contactless team here: where they can look into it for you. Thanks, Dee
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Transport for London 26m
Replying to @NotShawnBasheer
Hi Shawn, apologies for the delayed reply, if the issue is still on going please contact our team at: . Thanks, Dee
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Transport for London 30m
Replying to @jenniferlawx
Hi Jen, if you have the receipt for the monthly ticket, the Oyster card number should be on it. If not, please give us a call on 0343 222 1234, we'll try and search the card number with your name 🤞 - Dan
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Transport for London 36m
Replying to @QuannyUK
Hi Adam, apologies for the delayed reply, when there is disruption on your normal route, showing your smartcard and gold record card should suffice as the serial numbers should match. Thanks Dee
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Transport for London 53m
Replying to @FredBloggs007
Hi Bob, apologies for the delayed reply, the problem has been resolved. please contact for refund issues. thanks, Dee
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Transport for London 56m
Replying to @dhoworth1
when travelling with contactless you are advised to always use the same device so you are charged correctly, even though your card is the same as the one registered on your device, they both have unique codes on them. visit for a refund. Dee
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Transport for London 1h
Replying to @sally78321744
Hi Sally. To arrange this, please get in touch with our helpdesk on 0343 222 1234 - option 2 then 5. Thanks, Ahmed
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Transport for London 2h
Replying to @WillBSaunders
Hi Will, sorry for the late reply and that you bought a ticket for your journey. If you haven't requested a refund for this, please complete our web form and we'll have this looked into: Thanks, Rachel
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Transport for London 2h
Replying to @HassanM19810212
Hi Has, sorry to hear about the toilets being closed off permanently. I totally understand where you're coming from. Thanks for your feedback, I'll pass this on to Area Manager for Newbury Park station. Enjoy the rest of your day. Thanks, Morpheus
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Transport for London 3h
Replying to @clairetregear
Hi Claire, sorry to hear about your ring. There are lots of decent people out there so I've got my fingers crossed for you. Good luck, Morpheus
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Transport for London 3h
Have you visited Greenwich by river? ⛴️ Thanks for sharing Roy!
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Transport for London 3h
Replying to @travelwith_eg
Hi Emma, sadly it's not possible to retrofit ac units to the trains due to lack of room in the tunnels. However, when the new trains are introduced they will have ac. Thanks for your feedback, I'll pass this on to the line manger. Have a great day. Thanks, Morpheus
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Transport for London 3h
Replying to @Joe_D_A
sorry for the delay in replying, please follow the link to resolve this issue. Thanks Dee.
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Transport for London 3h
Replying to @nate_cass
Hi Nathan, that's very good question? Not sure why but I'll feed this back to management. Have a great day. Thanks, Morpheus
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Transport for London 4h
It’s set to be a warm week! 😅 Did you know you can refill your water bottle for free at thousands of locations? 💦 Save money, stay hydrated and help reduce plastic waste 💸♻️ Find your nearest refill spot here 👉
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Transport for London 4h
Replying to @clairetregear
Hi there, I'm sorry to hear. Please log it here: with our Lost Property team. You'll be contacted if someone hands it in. Hope it gets found. Thanks, Dan
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Transport for London retweeted
ctregear 6h
I’ve lost my white gold wedding band and engagement ring (with single rectangular diamond) on a central line carriage westbound from Hainault getting off at Bethnal Green 8:15am this morning anyone seen them please?
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Transport for London 5h
Replying to @thisisamy_x
Hi Amy, good news! Victoria station is now fully open and trains stopping as normal. Have a great day. Thanks, Morpheus
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Transport for London 5h
Replying to @LTIceHockeyNerd
Hi Laurence, It was just the underground station. Good news! Victoria station is now fully open and trains stopping as normal. Have a great day. Thanks, Morpheus
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