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Telstra 47m
Replying to @44Callie44
If Tech Support is not able to resolve the drop out issue, I would recommend lodging a formal complaint online here: and a Complaint Case Manager will be assigned to assist with a resolution. Keep us posted on how you go -Ivan
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Telstra 58m
Replying to @44Callie44
Is an ADSL filter on the cord that leads into the modem? Our Tech Support can assist if needed, and they can be reached any time on 133933 or via secure Live chat here: -Ivan
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Telstra 1h
Replying to @thornburygrrrl
Hi, all support for the AFL & NRL Live passes is done through CrowdSupport. If you need a hand with the AFL Live Pass, please post to -Ivan
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Telstra 1h
Replying to @Bunnyman72
Hi Scott, thanks for coming through. We're very excited about it. - Please take a look and let us know if you have any questions. - Matthew.
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Telstra 1h
Replying to @BlakeSmithy
Hi Blake, appreciate the concern with your bill. Our Billing team via secure Live Chat here: can look into this for you and assist. Keep us posted on how you go. -Ivan
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Telstra 2h
Replying to @44Callie44
Hi Callie, appreciate the concern with your landline. It shouldn't be affecting your ADSL, and if you are having troubles our Tech Support team can assist. ADSL requires an active line to work, does the issue seem to be when the home phone rings? -Ivan
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Telstra 2h
Replying to @bryzee85
Hi Brian, very sorry to hear of the troubles that you are experiencing with your Mobile service. Does your service seem to be affected just in that area or when you are in other locations? -Ivan
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Telstra 3h
Replying to @ah22ch
Network team to look into it. Keep us posted on how you go -Ivan
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Telstra 3h
Replying to @ah22ch
Hi Angie, if no issue is listed here: our Mobile Faults team any time on 132200 (say mobile faults) or via Live Chat here: from 7am-midnight can investigate any network issues. The coverage feedback form will also enable our >
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Telstra 3h
Replying to @albsie
Appreciate your patience, Carmel. What's your technology type? ADSL, NBN, Cable? Is there a better option available? Please check your address here - - (Click 'Check Availability' on any of the plans) and let us know the result. - Matthew.
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Telstra 4h
Replying to @Hela_eternal
Ok, do you have any issues loading other sites? I would also recommend clearing your browser data or alternatively try another browser. -Dave
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Telstra 4h
Replying to @JoadieH
Thanks for letting me know. Can you please try our troubleshooting tool here: . The tool will run some tests specific to your line and if a fault is found it'll try to automatically resolve it. - Tanasha
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Telstra 4h
Replying to @BullSpare
Hi There, thanks for reaching out and I'm really sorry to hear there is a disruption affecting your service, I can appreciate the frustration. What is currently advised on our outages page here: ? - Tanasha
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Telstra 4h
Replying to @Mintern20
Hi Chris, thanks for getting in touch, we're not aware of any issues with the AFL Live App tonight. Did it stay that same way for the remainder of the match? -Renee
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Telstra 4h
Replying to @susan_rubans
Hi Susan, Just checking in to see if you need any further assistance? Let me know. - Tanasha
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Telstra 4h
Replying to @JoadieH
Thanks for letting me know and I'm sorry to hear nbn isn't available in your area. When you spoke with our tech support team what has been advised in regards to your ADSL issue? - Tanasha
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Telstra 4h
Replying to @Hela_eternal
That is frustrating to hear, what error message are you receiving when you try to log in? Have you spoken with our Tech Support Team regarding the issue? -Dave
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Telstra 4h
Replying to @SydneyViking
I'm sorry to hear that, if you'd like I can follow up with your case manager about this issue? -Dylan
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Telstra 5h
Replying to @maisysh
Hi Maisy, Telstra will remove customer’s details from electronic message marketing lists within five business days of the opt-out request this includes SMS, MMS and email communications. However other forms of marketing (eg letters), it can take up to 30 days. -Dave
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Telstra 5h
Replying to @Ac_Cobra
Hi, Thanks for getting in touch. I am sorry to hear about the issues with the Prime Video app. Have you spoken with our Telstra TV Faults Team regarding this issue? If so what has been advised? -Dave
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