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TTC Customer Service
Toronto Transit Commission. Tweet us for help seven days-a-week, or call us at 416-393-3030. Follow for service alerts.
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TTC Customer Service 1m
Replying to @SuperLuigi1518
Of course! Our DMs are always open. ^RAπŸš€
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TTC Customer Service 3m
Replying to @CanadianGL1979
Apologies Charles, AC is not feasible due to the heavy airflow in stations as trains come and go. I am sorry you had difficult experiences while travelling. ^RAπŸš€
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TTC Customer Service 4m
Hi Fanny, we are unable to process employee complaints over Twitter, please call 416-393-3030 or visit to submit. Please be advised we have a Respect and Dignity Policy, please don't use language like the above. ^RAπŸš€
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TTC Customer Service 7m
Replying to @SuperLuigi1518
Hm, there are occasional communication issues between the card and the door, but it isn't typically permanent... Was it the same gate? Does it work properly elsewhere? ^RAπŸš€
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TTC Customer Service 8m
Replying to @ClaytonWarner22
Thanks Clayton. Do you have the SafeTTC app? By-law infractions are best reported directly to Transit Control that way. ^RAπŸš€
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TTC Customer Service 10m
Replying to @pelicanseal
Hey George! I am unable to take employee complaints via Twitter, I apologize. To file a report about vehicle operation, please call 416-393-3030 or submit on our website: Let me know if there is something further I can do to assist. ^RAπŸš€
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TTC Customer Service 11m
Replying to @SuperLuigi1518
Hi Luigi, apologies! How many times has this happened? ^RAπŸš€
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TTC Customer Service 12m
Replying to @leereisch
πŸ™πŸ™ Much appreciated. ^RAπŸš€
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TTC Customer Service 13m
Service planners have added additional running time due to the construction for each of the last four board periods in an attempt to decrease the bunching on the route. ^RAπŸš€
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TTC Customer Service 15m
Replying to @OlivaresBego
I'll pass your comments on to our Diversions team, I hope you see an improvement. ^RAπŸš€
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TTC Customer Service 15m
Replying to @Angry6ian
Hi 6ian, did you happen to note the vehicle number? ^RAπŸš€
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TTC Customer Service 16m
Replying to @TdotAcadian
Apologies Marcus, vehicles may have to go out of service due to mechanical, sanitary or operational needs. I hope you didn't have much longer to wait. ^RAπŸš€
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TTC Customer Service 17m
Replying to @KalyanChatterG
Hi Kalyan, if I'm understanding the news story correctly, the dispute was between Peta and Pattison Outdoors, who manages the ads on the system, and they are approved. ^RAπŸš€
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TTC Customer Service 18m
Replying to @brittneylfoster
Hi Brittney, it should be every five minutes, no recent changes. How long were you waiting? ^RAπŸš€
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TTC Customer Service 19m
Replying to @velaniegrg
Apologies Velanie, supervisors may have requested a service adjustment - are you still waiting? ^RAπŸš€
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TTC Customer Service 20m
Replying to @ElleMelody4
We review data and make adjustments to routes every six weeks, and expand service when we are given the resources. Unfortunately, the construction on the route will continue to impact timeliness on this route until completion. ^RAπŸš€
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TTC Customer Service 21m
Replying to @leereisch
I expect that we will see further adjustments in the future as construction continues. Thank you for your patience. ^RAπŸš€
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TTC Customer Service 22m
Replying to @KatethegreatOli
Hi Kat, that is a challenge we accept every morning. Unfortunately, construction on the route is impacting our ability to keep time, and resulting in bunching near the south end. Very sorry if you've been delayed today. ^RAπŸš€
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TTC Customer Service 23m
Replying to @Raheezy1
Service is first come first serve, even for those with strollers. Hope you had a smooth ride otherwise. ^RAπŸš€
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TTC Customer Service 55m
Replying to @leereisch
Hi Lee, apologies, it has been adjusted to 1 run due to@CrosstownTO construction and related reliability concerns. ^RAπŸš€
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