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SpotifyCares
Official support. For tech queries, let us know your device/operating system. For payment queries, drop us a DM!
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SpotifyCares 2m
Replying to @steeeloy
We've just sent you a DM 🙂 /ZM
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SpotifyCares 4m
Replying to @yeeamfam
Hey Jari, we hear you! If you'd like ad free music, we suggest subscribing to Premium here: . If there's anything else, just shout /ZM
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SpotifyCares 6m
Replying to @brewrites
Thanks. Can you try logging out, restarting your phone, and logging back in? Any better? /JP
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SpotifyCares 8m
Replying to @nathancjohn
Hey there! We hear you 🎧 Rest assured, your feedback will be passed on to the right folks. If there's ever anything else we can help with, just shout /ZM
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SpotifyCares 10m
Replying to @HoganAhogan0055
Hey there! Can you send us a DM with all the possible email addresses she might have used to sign up? We'll check on this backstage /KC
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SpotifyCares 12m
Replying to @speksygirl
Hey there, help's here! Can you let us know the device, operating system and Spotify version you're using? We'll see what we can suggest /YT
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SpotifyCares 12m
Replying to @cannibal_mike
Thanks! Does logging out > restarting the device > logging back in help? Keep us posted /OP
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SpotifyCares 14m
Replying to @brewrites
Hey, we'd love to help! Can you let us know your phone's model, operating system, and Spotify version? We'll see what we can suggest /JP
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SpotifyCares 19m
Replying to @thelocker
Hey there, we’re sorry to hear that. Check out for what to do next. We hope this helps /KC
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SpotifyCares 20m
Replying to @dan_thom
Got it! We can see how that’d be handy. Thanks for taking the time to reach out – your feedback's been noted. If you ever need anything else, just give us a shout /YT
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SpotifyCares 21m
Replying to @TrickySandals
Hey there! Could you DM us your account's email address or username? We'll take a look backstage /VO
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SpotifyCares 29m
Replying to @yOscillation
We hear you. Could you send us the email address linked to your account via DM? We'll take a look backstage /WZ
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SpotifyCares 34m
Replying to @jibhey
Hey there! We can help out in English via Twitter, but we also have French support via email at . Let us know how you'd like to proceed /KC
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SpotifyCares 39m
Replying to @LoLDericos
Hey there! That's not cool. Could you DM us your account;s email address? We'll take a look backstage /OP
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SpotifyCares 44m
Replying to @cannibal_mike
Hey Kelsey! That's not cool. Can you let us know the device, OS, and Spotify version you're using? We'll see what we can suggest /OP
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SpotifyCares 45m
Replying to @bbong0421
Hey there! Hey there! Can you DM us the email address that you're using to sign up with? We'll take a look backstage /OG
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SpotifyCares 48m
Replying to @PaleoSteno
Hey there, help's here. Can you DM us the username and email address of your account? We'll help out /VR
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SpotifyCares 49m
Replying to @yOscillation
Gotcha! Does logging out > restarting the devices > logging back in help? Keep us posted /WZ
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SpotifyCares 50m
Replying to @Lime_Sucker
Hey there, help's here! Could you DM us your account's email address? We'll take a look backstage /OP
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SpotifyCares 50m
Replying to @SpencerPaddy
Hey there, we hear you. We'd recommend checking out for more info on what to do next. Let us know how you get on /ED
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