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SpotifyCares
Official support. For tech queries, let us know your device/operating system. For payment queries, drop us a DM!
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SpotifyCares 11m
Replying to @KhakiCuffs
Hey there! Could you DM us your email address and artist URI? We'll chase this up for you 🙂 /Q
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SpotifyCares 13m
Replying to @itsjerawrdohh
Hey Gerardo, that does't sound cool! Could you let us know what OS and Spotify version you're running? We'll see what we can suggest /RK
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SpotifyCares 17m
Replying to @l5RM22dUxkluI2P
Hi there, we can help out in English via Twitter, but we also have Chinese support via email at . Let us know how you'd like to proceed /NH
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SpotifyCares 22m
Hey Roger! We've just replied to your DM. We'll carry on helping out there /KM
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SpotifyCares 24m
Replying to @pig_guri
Hey! We don't like to fight, but fingers crossed we'll be able to have it soon. There's info about Spotify content here: . Let us know if you have any other questions /NY
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SpotifyCares 25m
Replying to @notrealMisyel
Hi Michelle! Can you fire over your email address via DM? We'll take a look backstage /KA
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SpotifyCares 27m
Replying to @Big_D_Squirrels
Hey, sorry to hear that. Check out the steps under “Downloads unexpectedly removed” at . They should help with this /NY
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SpotifyCares 28m
Replying to @paul_stern1
Hey! Fingers crossed we'll be able to have it soon, but there's info about Spotify content here: /TC
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SpotifyCares 32m
Replying to @Rautz
Hey there, that doesn't sound cool! Could you DM us your account’s email address? We’ll check what's up /RK
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SpotifyCares 34m
Replying to @psomi55
Hey there! We suggest deleting your tweet since it contains private info. Can you send us a DM instead, along with your device, operating system, and Spotify version you're using? We'll see what we can suggest /FJ
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SpotifyCares 35m
Replying to @JennCarleen
Hi Jenn! The Stranger Things Mode is a feature that adds some cool visual effects to your app when you listen to any of the Stranger Things soundtrack playlists. Try and see it for yourself 😉 /KA
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SpotifyCares 39m
Replying to @Only1Nathanie1
Hey! Check out the blog post on our Community for all the info on this year’s Wrapped campaign: 🙂 /M
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SpotifyCares 39m
Replying to @jwdietz1
Hi there! Could you send us a DM with your account's email address? We'll take a look backstage /DR
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SpotifyCares 41m
Replying to @philipclozano
Hi Philip! Can you DM us your account's username and email address? We'll take a look under the hood /PC
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SpotifyCares 45m
Replying to @norleeeng
Hey there! Can you DM us your account's username or email address? We'll take a look backstage /MS
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SpotifyCares 47m
Replying to @krizalustre
Hey Kriza, help's here! Can you DM us your account's username and email address? We'll take a look backstage /PC
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SpotifyCares 50m
Replying to @hashlet
Sweet! This calls for a . Give us a shout if you need anything else, we're just a tweet away 💚 /MS
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SpotifyCares 51m
Replying to @DjoshUnchained
Hey Joshua! We can’t make any promises but we've surely passed this on to the right folks. In the meantime, let us know if you need anything else /PC
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SpotifyCares 51m
Replying to @cathysmith0412
Hey Cathy, we're here to help! Can you DM us your account's email address or username? We'll take a look backstage /KM
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SpotifyCares 51m
Replying to @MuffinMufin
Hi there! Can you let us know what’s happening exactly? Could you send us a DM with your account's email address? We'll see what we can suggest /DR
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