Twitter | Search | |
Southwest Airlines
We run on ! Follow to see more from the best Employees and Customers in the world. For a formal response, please use the link provided.
704,541
Tweets
37,063
Following
2,101,471
Followers
Tweets
Southwest Airlines 3m
Replying to @BradWaller
It was no big deal, Brad. We've got you. -Nicole
Reply Retweet Like
Southwest Airlines 4m
Replying to @aw_ownsguitar
We regret the long wait, Alex, especially given your A-List status. Our Agents are trying their hardest to assist everyone in need, and your patience is greatly appreciated. -Austin
Reply Retweet Like
Southwest Airlines 8m
Replying to @fgonzalez1978
I can't say I wouldn't pass up a free flight, too. ;) We're glad to have your Loyalty. -Nicole
Reply Retweet Like
Southwest Airlines 14m
Replying to @JamisonBrianne
Sorry about that, Brianne. Admittedly, it can be tough to fully protect bags from the elements as they have to be outside the tarps while being loaded & unloaded. Still, we're sorry for the frustration this caused, and your feedback has been taken to Heart. -Austin
Reply Retweet Like
Southwest Airlines 19m
Replying to @JenniferAWagner
Yikes, Jennifer. Florida BFF's sounds okay, but we want to be more. Ask your friend if he can find low rates like these: . -Mike
Reply Retweet Like
Southwest Airlines 21m
Replying to @ramencheese
Keep an eye out on any future openings here: . We hope to welcome you onboard again soon! -Mike
Reply Retweet Like
Southwest Airlines 21m
Replying to @itsjustjacobb
We're so excited to have you onboard, Jacob! We're always here to help, and want to make sure that you're comfortable when you're in our home/aircraft. If that ends up being the case, go ahead and just let our Crew know so they can help. No need to be terrified! -Austin
Reply Retweet Like
Southwest Airlines 24m
Replying to @YvonneLReynolds
Our partnership with Community Coffee allows our to reach even farther. To learn more: -Nicole
Reply Retweet Like
Southwest Airlines 28m
Replying to @fgonzalez1978
They say that you have to miss something to truly appreciate it, but there's no love lost here! We're looking forward to our next adventure soon. -Nicole
Reply Retweet Like
Southwest Airlines 31m
Replying to @ramencheese
Hi, Christi. While our routes are based on a seasonal basis, we appreciate the feedback to update our routes and hope to welcome you onboard again soon! -Mike
Reply Retweet Like
Southwest Airlines 31m
Replying to @TacosVodka
Less than stellar sounds about right. So sorry for the lengthy tarmac delay, Tacos Vodka, especially if it caused any discomfort (didn't have to bring Leslie Knope into this tho). Feel free to send along your confirmation number & we'll see if anything can be done for you. -Becca
Reply Retweet Like
Southwest Airlines 32m
Replying to @HelloKitska
Our lowest fares are always displayed on , and we regret if you haven't found anything to your liking for the upcoming holiday season. If your dates are flexible, check out our Low Fare Calendar: . -Austin
Reply Retweet Like
Southwest Airlines 40m
Replying to @ChubbyTraveler
We've got our fingers crossed for a quick takeoff. Thanks for hanging in there in the meantime! -Mike
Reply Retweet Like
Southwest Airlines 45m
Replying to @ChubbyTraveler
Apologies. While it looks like you should be taking off soon, follow up with us post-travel if you don't receive any assistance in the airport throughout the wait. -Mike
Reply Retweet Like
Southwest Airlines 45m
Replying to @MichaelJFollett
That's definitely not what we like to see, Michael, and we're sorry for the inconvenience. Be sure to report this damage to our Agents in the Baggage Service Office so they can further assist you. -Austin
Reply Retweet Like
Southwest Airlines 47m
Replying to @JohnHendricks3
So gorgeous! We appreciate you flying with us tonight, John! -Austin
Reply Retweet Like
Southwest Airlines 50m
Replying to @ChubbyTraveler
We never want to disappoint as we know how frustrating delays can be. Send over your flight number and departure city if we can check on any updates. -Mike
Reply Retweet Like
Southwest Airlines 51m
Replying to @GKJohnMarkIvey
Thanks for reaching out, John. At times, our Crew Members can be delayed arriving to a flight due to irregular operations impacting the previous flight segment. Still, you have our apologies that you were late arriving to your destination today. -Becca
Reply Retweet Like
Southwest Airlines 54m
Replying to @eobaltimore
Thank you for reaching out, and I regret to learn of the flight irregularities you're currently experiencing on your way to Baltimore tonight. Feel free to pass along your confirmation number in a DM, and I'd be more than happy to address your concerns in further detail. -Becca
Reply Retweet Like
Southwest Airlines 1h
Replying to @DarrenYarbrough
So sorry to hear that you feel that we've began putting the Customer second, Darren. Our goal will always be to offer the best, most Positively Outrageous customer Service in the industry, and we hope that you do not choose to take your business elsewhere. -Austin
Reply Retweet Like