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SmugMug
News, tips, and Hero support, straight from SmugMug HQ. Need more than 280 characters? Email help@smugmug.com
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SmugMug 2h
"Photography is like a moment, an instant. You need a half-second to get the photo. So it's good to capture people when they are themselves." Patrick Demarchelier
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SmugMug 20h
Replying to @uncensy @GoDaddy
Not sure what you mean by surrender? Hopefully we addressed this in your help desk ticket.
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SmugMug 20h
Replying to @petestewphoto
Hustle can also mean work hard. Many photographers do work hard at photography on the side (from their main job). It used to be called a 'side job' back in the day. Modern slang took it to 'side hustle'. ;)
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SmugMug 20h
Replying to @japandrewoid
It's a big job but we're working hard on it. ;) No ETA at this time.
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SmugMug 20h
Replying to @JLawrence_Photo
Our CDN optimizes it for you. If you're trying to load X5 display copies in an HTML block, try using a smaller display copy.
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SmugMug 20h
Replying to @JLawrence_Photo
You can set the largest display size in the gallery settings. From the gallery click customize>gallery settings> Photo protection > maximum display size. Set it to X2 or L. If it's in an html block, you may need a link to a smaller display copy.
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SmugMug 20h
Replying to @yuzu @chi_geek
We've heard that and do hope to improve the community aspect. :)
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SmugMug 20h
Replying to @JimWoodsPR @Flickr
Each SmugMug gallery has 5000 image limit. You can do it in batches and multiple galleries.
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SmugMug Oct 18
Replying to @prodport @Lightroom
Reach out to the Support Heroes. They can advise regarding the tags "sticking" upon publishing the images to SmugMug. help@smugmug.com
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SmugMug Oct 18
Replying to @uncensy @GoDaddy
Give our Support Heroes the details of the concern with your domain. help@smugmug.com. They will be able to give directions to assist with the concern.
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SmugMug Oct 18
Whether you want to see the world and get paid for it, or create the ultimate side hustle as a , Director of Product Aaron Meyers has the tips and inspo to get you on your way.
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SmugMug Oct 17
Shout out to Jordan Bush Photography at Fstoppers for the cool write up on guest uploading! It's a great feature for events and crowdsourcing images from anyone, anywhere.
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SmugMug Oct 16
If shooting the northern lights' dazzling color fest is on your bucket list, these tips by customer Felix Inden are can’t-miss to get ready for next year's events.
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SmugMug Oct 15
Replying to @marvelofcons
Hi, Sorry to hear you are frustrated with the site. If you can contact us directly at help@smugmug.com from the email address tied to your site our support team will get right back to you to help further. Thanks!
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SmugMug Oct 15
Replying to @katbeers
Hi Kathy, Can you try emailing directly again to help@smugmug.com. We answer those tickets around the clock so you definitely should not need to wait two weeks to hear back. If you can send a new email, we'll keep an eye out for it to help troubleshoot the issue. Thanks!
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SmugMug Oct 13
The feedback IS great and noted. We just want you to have the best opportunity for it to be "heard" and seen by the folks at Flickr. Thank you for your thoughts and concern.
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SmugMug Oct 13
You can make that suggestions here, so the product team at Flickr is aware of your thoughts and concerns.
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SmugMug Oct 12
Replying to @lucyfrog
Thanks for the shout out and encouragement, Lucinda! Much appreciated. We are always happy to assist. Have a great weekend.
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SmugMug Oct 12
Replying to @jeffkmarsh
You are most welcome.
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SmugMug Oct 12
Thanks for the kind words. We fully intend to support both Flickr and SmugMug as the two great platforms they are. We love the passionate community of Flickr. We will work to make products to thrill both our SmugMug and Flickr account owners.
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