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Singapore Airlines
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Singapore Airlines 50m
Replying to @tomtuckerwood
Hi Thomas, we are glad to hear this. Thank you for reaching out to us, and we hope to welcome you on board again in the future!
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Singapore Airlines 53m
Replying to @Deepali16nov
Hi Deepali, we understand that the Reservations team has reached out to you directly via email. You may wish to continue liaising with them if you have further queries about your booking. Thank you.
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Singapore Airlines 1h
Replying to @n4ila
Hi Naila, we are prioritising the processing of refunds based on the earliest scheduled departure dates. Once your refund request has been processed, you will receive a refund notification. Thank you for your patience in the interim.
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Singapore Airlines 2h
Replying to @KhushruA
Hi there, sorry to hear this. Due to the high volume of requests, we seek your patience as the team tries their best to process all requests. Please be assured that the team will respond to your travel agent as soon as they can. Thank you for your understanding.
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Singapore Airlines 4h
Replying to @JackHake
Hi Jack, we have received your email. Thank you.
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Singapore Airlines 4h
Replying to @petertravel68
We also strongly advise you to remove the tweet that contains your booking reference number as it is sensitive information which could be misused by others. Thank you. (2/2)
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Singapore Airlines 4h
Replying to @petertravel68
Hi Peter, may we seek your Twitter handle, previous email correspondence and contact details via sq_social@singaporeair.com.sg for our better understanding? (1/2)
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Singapore Airlines 4h
Replying to @steven_dutton
further clarification on refunds and your agent may contact their local SIA sales office for assistance. We also strongly advise you to remove the tweets that contain your booking reference number as it is sensitive information which could be misused by others. Thank you. (2/2)
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Singapore Airlines 4h
Replying to @steven_dutton
Hi Steven, in view of the higher volume of requests due to the Covid-19 outbreak, we seek your understanding that there is likely to be a delay as our reservations team tries their best to process refunds. You may view our FAQs () if you require (1/2)
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Singapore Airlines 4h
Replying to @ivandrea
Hi Ivan, as long as your ticket meets the eligibility criteria of our enhanced travel waiver policy(), you may request a refund. Kindly contact your travel agent for assistance with your request. Thank you.
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Singapore Airlines 4h
Replying to @luk1c_luszczyn1
Hi Lukasz, you may reach out to your travel agent as they are best placed to assist and advise you with your concerns. Your agent may contact their local SIA sales office if they require assistance. Thank you.
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Singapore Airlines 6h
Replying to @TimAndrews2
You may view our FAQs () if you require further clarification on refunds. Thank you. (2/2)
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Singapore Airlines 6h
Replying to @TimAndrews2
Hi Tim, in view of the higher volume of requests due to the Covid-19 outbreak, we seek your understanding that there is likely to be a delay as our reservations team tries their best to process refunds. (1/2)
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Singapore Airlines 8h
Replying to @justdance_ph
We will be prioritising the processing of refunds based on the earliest scheduled departure dates. You may view our FAQs () if you require further clarification on refunds. Thank you. (2/2)
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Singapore Airlines 8h
Replying to @justdance_ph
Hi John, in view of the higher volume of requests due to the Covid-19 outbreak, we seek your understanding that there is likely to be a delay as our reservations team tries their best to process refunds. (1/2)
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Singapore Airlines 8h
Replying to @sabrinamakmur
Hi Sabrina, we will automatically renew all KrisFlyer Elite and PPS Club statuses, for all memberships expiring from March 2020 through to February 2021. You may refer to for more information. Thank you.
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Singapore Airlines 9h
Replying to @Onny1
Hi Yvonne, you may refer to to view our current flight schedules from May to June 2020. Please note that all other flights that had been scheduled from May to June 2020 but are not listed in the schedules will be cancelled. Thank you.
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Singapore Airlines 9h
Replying to @pvw199
For bookings made with a travel agent, please approach your agent for assistance. Thank you. (2/2)
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Singapore Airlines 9h
Replying to @pvw199
Hi there, as long as your ticket meets the eligibility criteria of our enhanced travel waiver policy(), you may request a refund via for bookings made directly with Singapore Airlines. (1/2)
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Singapore Airlines 10h
Replying to @nashsibanda
We will be prioritising the processing of refunds based on the earliest scheduled departure dates. You may view our FAQs () if you require further clarification on refunds. Thank you. (2/2)
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