Twitter | Search | |
Simon Fraser
Internet builder since 1998. Computer-friendly since 1982. Dog-friendly since 1970. Mostly harmless. VP Mktg,
6,669
Tweets
234
Following
30,550
Followers
Tweets
Simon Fraser Oct 14
Replying to @GatwickExpress
Maybe you should have opened with that instead of sending me a bunch of links that really don't lead anywhere constructive.
Reply Retweet Like
Simon Fraser Oct 14
Replying to @GatwickExpress
Or better yet. You click on any of the URLs you've shared with me. Now find the form.
Reply Retweet Like
Simon Fraser Oct 14
Replying to @GatwickExpress
I've already sent you a screenshot of that page. SCROLL UP.
Reply Retweet Like
Simon Fraser Oct 14
Replying to @GatwickExpress
JESS. Stop sending me to the same page. There is no form on that page. NO FORM.
Reply Retweet Like
Simon Fraser Oct 14
Replying to @GatwickExpress
Purchased online w/credit card. Tickets sent electronically to my mobi device.
Reply Retweet Like
Simon Fraser Oct 14
Replying to @GatwickExpress
But on the bright side, as a result of this exchange, I get John Cleese's sense of humour far more acutely than I ever did before.
Reply Retweet Like
Simon Fraser Oct 14
Replying to @GatwickExpress
And to make matter worse, only 1 ticket appears in my account. I bought 1 ticket on Oct 5 and 1 ticket today.
Reply Retweet Like
Simon Fraser Oct 14
Replying to @GatwickExpress
Also from your website: "We’ll refund you using the same payment method you used to buy your tickets"
Reply Retweet Like
Simon Fraser Oct 14
Replying to @GatwickExpress
From your website: "If you need a refund on tickets purchased through PayPal please download, print and complete this refund form."
Reply Retweet Like
Simon Fraser Oct 14
Replying to @GatwickExpress
Do you mean the refund form that is exclusively for people who paid through PayPal (which I did not pay through)?
Reply Retweet Like
Simon Fraser Oct 14
Replying to @GatwickExpress
All those links on the page link back to the main refund page which, I'll reiterate, has no form for refunds.
Reply Retweet Like
Simon Fraser Oct 14
Replying to @GatwickExpress
Reply Retweet Like
Simon Fraser Oct 14
Replying to @GatwickExpress
Reply Retweet Like
Simon Fraser Oct 14
Replying to @GatwickExpress
Reply Retweet Like
Simon Fraser Oct 14
Replying to @GatwickExpress
Reply Retweet Like
Simon Fraser Oct 14
Replying to @GatwickExpress
Reply Retweet Like
Simon Fraser Oct 14
Replying to @GatwickExpress
I'm logged in. I click refund. Below is a snapshot of what I get. But there is no form at the URL that is linked there.
Reply Retweet Like
Simon Fraser Oct 14
Replying to @GatwickExpress
How do I get a refund?
Reply Retweet Like
Simon Fraser Oct 14
Replying to @GatwickExpress
Maybe your website should say that. And not sell me tickets to something that doesn’t exist.
Reply Retweet Like
Simon Fraser Oct 14
Hi. I've so far tried to book 2 tix Gatwick>Paddington for tomorrow. Each time, it books me for Monday. What's with that?
Reply Retweet Like