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Sephora 52m
Replying to @XzOtiCaNdY
We're truly sorry to hear that! Regretfully, we, , are unable to process returns or exchanges for items purchased in store. For further assistance, we suggest contacting the store directly. We apologize for any inconvenience caused.
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Sephora 1h
Replying to @SoniaTCU
Hi there, We’re sorry to hear about your store experience! Please send us the details of your visit here: .
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Sephora 2h
Replying to @Lanadelrotten
Please sign up for email notifications on the product page to be alerted when the palettes are back in stock. Thank you.
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Sephora 3h
Replying to @Pixel_Raid
Hi there, yes you can use your Summer Bonus promo in stores. Just be sure to mention it to the Beauty Advisor that assists you.
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Sephora 3h
Replying to @NTBern
Hi there! The Summer Bonus promo can be used multiple times both online and in-store.
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Sephora 4h
Replying to @ufo_angell
Our online samples are currently subject to change based on availability at our warehouse and they maybe different from the ones that you selected. We appreciate your patience throughout this process!
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Sephora 5h
Replying to @mamaswolley
We're sorry to hear about that! If you would like to file a formal complaint, please submit your feedback here:
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Sephora 5h
Replying to @TravelGlamLife
We are truly sorry about your experience and we will be send you a message shortly. Thank you for your patience throughout this process we greatly appreciate it.
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Sephora 5h
Replying to @mymakeupismyart
Please send us a DM with your order number so we can look into this for you. Thanks!
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Sephora 7h
Replying to @heykvb
Hi there, please send us a DM with your order number for further assistance. Thanks!
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Sephora 7h
Replying to @Carolin60020084
We are truly sorry to hear about your store experience, please send us the details of your visit here:. Thank you.
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Sephora 7h
Replying to @tinatyofficial
We are truly sorry to hear about your samples, please send us a DM with your order numbers. Thank you.
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Sephora 7h
Replying to @calliefryth
Please send us a DM with your order number so that we can look into this, thank you.
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Sephora 8h
Replying to @mollllypocket
We are sorry to hear that! Please send us a DM with your order number so we can further assist.
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Sephora 9h
Replying to @XzOtiCaNdY
Oh no! If the item was purchased in store, we recommend contacting your local Sephora store for information regarding a return or exchange. Thank you and we're sorry for any inconvenience caused!
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Sephora 9h
Replying to @kristianxashley
Oh no! If you'd like us to look into this for you, please send us a DM with your Gift Card number. Thank you.
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Sephora 9h
Replying to @FemHelios
We're sorry to hear about that! If you would like to file a formal complaint, please submit your feedback here:
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Sephora 11h
Replying to @melissadelmonte
We'll be happy to look into this for you! Please send us a DM with your order number. Thanks!
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Sephora 11h
Replying to @originalchiizii
Due to recently enacted data privacy regulations, Sephora clients in the UK and Netherlands will now be directed to Sephora France’s website > We're so sorry for the inconvenience.
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Sephora 11h
Replying to @FiKA32N
If you'd like to check where your nearest Sephora store is located, please visit this link > Thanks!
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