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Sephora
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Sephora 6h
Replying to @CarlaCorti22
We are so sorry to hear this. We recommend reaching out to Sephora Mexico here > for further assistance with this. Thank you!
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Sephora 6h
Replying to @Cyrus64551613
We recommend contacting your local Sephora for information on in-store hours. Thank you!
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Sephora 7h
Replying to @michelec72
We are so sorry to hear this. Please send us a DM with your order number so we can further assist you. Thank you!
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Sephora 7h
Replying to @Flooferz
We are so sorry to hear this. We appreciate this feedback. We will forward this feedback to our Retail Division for review and consideration so improvements can be made. Thank you!
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Sephora 7h
Replying to @fabiegates
Hi there, we are sorry to hear about your store experience. We invite you to send us a DM with the specific store location, the date of your visit, and the details of your experience for assistance. Thank you.
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Sephora 8h
Replying to @YCococure
We are so sorry to hear this. Please send us a DM with your registered email address and more details so we can further assist you. Thank you!
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Sephora 9h
Replying to @_JazzyRedd1
We are sorry about this experience! We suggest sharing this feedback with the management team in the store for assistance. If any further assistance is needed, please send us a DM with the details of your store experience and your preferred contact information. Thank you.
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Sephora 11h
Replying to @nijahjcolvin
We're sorry to hear about this! To submit a formal store complaint, please share the details of your visit with us here:
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Sephora 13h
Replying to @TechieTabTab
We are so sorry to hear this. Please send us a DM with your registered email address so we can further assist you. Thank you!
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Sephora 13h
Replying to @YasmineHachimi
We are so sorry to hear this. Please send us a DM with your registered email address so we can further assist you. Thank you!
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Sephora 13h
Replying to @stess79
Hi there! If you need assistance, please send us a DM with your order number or registered email address, and the details of your inquiry so that we may take a look further. Thank you!
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Sephora 16h
Replying to @Mimixes
We're so sorry to hear about this! If the item was purchased at one of our Sephora stores in Mexico, please reach out to them directly for further assistance > Thank you.
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Sephora 16h
Replying to @galitalevy
We've received your DMs and will be responding shortly.
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Sephora 17h
Replying to @janiepaw
If the item was not damaged at the time of purchase, our Sephora stores may not be able to offer a refund or exchange. If you'd like more information regarding our store return/exchange policy, please contact your local Sephora store directly. Thank you.
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Sephora 18h
Replying to @xBrandyLynnx86
Sorry for the confusion! Rouge members can still receive free Flash Shipping on their orders. However, Flash will need to be selected as their Tier Gift. For more information, please visit this link >
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Sephora 18h
Replying to @janiepaw
Sorry to hear that! Please contact your local Sephora store for information regarding returns and exchanges. Thank you!
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Sephora 18h
Replying to @AAntoya
We're so sorry to hear about your recent store experience! If you would like to file a formal complaint, please submit your feedback here: Thank you.
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Sephora May 25
Replying to @CosyDiaires
We’re sorry to hear about your store experience! Please send us the details of your visit here: .
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Sephora May 25
Replying to @tonyafarrell78
Can you please reply with the specific palette you are inquiring about? Thanks!
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Sephora May 25
Replying to @mochiface
Please send us a direct message with your order number for further assistance.
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