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Roy Atkinson
Sr. Writer/Analyst by trade | I tweet about customer focus ( ); , and | Tweets are my own.
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Roy Atkinson retweeted
Archonsec Nov 15
Over 4.4M patient records breached in Q3, report finds ⁩ ⁦⁩ ⁦⁩ ⁦⁩ ⁦⁩ ⁦⁩ ⁦⁩ ⁦
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Roy Atkinson 20h
As we were saying about healthcare...
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Roy Atkinson Nov 15
Replying to @NETGEAR
OK, but shouldn’t it ask for it when it’s needed, not every time? It’s a privacy issue, as far as I’m concerned.
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Roy Atkinson Nov 15
Why does your Genie software ask for access to my photos every time I start up? What could my photos possibly have to do with router management?
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Roy Atkinson Nov 14
Thanks, ! DTW-->PWM
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Roy Atkinson Nov 14
Thanks! We hope to see you on the chat soon!
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Roy Atkinson Nov 14
Thanks, ! GSP->DTW
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Roy Atkinson Nov 13
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Roy Atkinson Nov 13
It is indeed.
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Roy Atkinson Nov 13
Thank to all our participants! YOU make this chat special! It’s still the The Crew and me.
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Roy Atkinson retweeted
Peter Gregg Nov 13
A10. Making it worse would indicate social is at fault. The crimes are now getting light of day. If anything social has forced companies to get better. You cant "hide"
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Roy Atkinson retweeted
Arié Moyal Nov 13
A10 It really depends. If you don’t know what you’re doing, it gets worse and if you know how to use it, it gets better. It’s not about the platform.
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Roy Atkinson retweeted
Archonsec Nov 13
A10 | accountability has been maximized by social media. Nothing shames corporations/brands/Businesses like being called out especially with the immediacy of social media.
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Roy Atkinson retweeted
Stephanie Thum, CCXP Nov 13
Best question of the night. Or, has it just shined a brighter spotlight on stuff that was always wrong?
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Roy Atkinson Nov 13
RT : Q10 | Opinion: Has social media made failures worse, or minimized them?
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Roy Atkinson Nov 13
Yessir.
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Roy Atkinson Nov 13
And that post mortem should be blameless -it’s so easy to start pointing fingers and that gets you nowhere.
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Roy Atkinson retweeted
Archonsec Nov 13
Replying to @MarshaCollier
A9 | we call it "post mortem". Gather facts AND perspectives from ALL parties. Ensure that no party is left out of the fact gathering and then try and mitigate the damage. Client facing especially for retention calls for apologies with some sort of concessions made.
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Roy Atkinson Nov 13
Oh yeah. I can’t count the number of talks I’ve given on AI this year. (But AI can LOL)
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Roy Atkinson Nov 13
A9: Acknowledge. Even if you cannot release details, and it’s too early to apologize, acknowledge, do not deny.
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