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Rian van der Merwe
Product manager for (made by ) • Author of ‘Making It Right’ () • You look nice today
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Rian van der Merwe Nov 22
Really enjoyed this interview with on their development process. We follow a similar process and it’s good to know we’re all facing the same challenges as we iterate our way through it.
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Rian van der Merwe Nov 21
I love this post from , on asking yourself why you’re running a business… “We have to fight for what’s real. What is real are the people around the business and in the business. Its constituents.”
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Rian van der Merwe Nov 17
Replying to @jasonlathrop
Cathartic.
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Rian van der Merwe Nov 17
Replying to @allanwhite
That was incredible.
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Rian van der Merwe Nov 17
This thread on The Cheesecake Factory’s design is amazing and you should read it.
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Rian van der Merwe Nov 16
New product coming soon… Come be a beta user!
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Rian van der Merwe Nov 15
Getting off Facebook doesn’t solve the problem unfortunately. They still build a profile of you based on the contacts other people upload.
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Rian van der Merwe Nov 15
Heyo! Good to see you this weekend! Here are ’s slides: . The blog also has quite a few things about the culture and focus:
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Rian van der Merwe Nov 15
I really like this trend where, more and more, we're becoming mindful of the ethical implications of the products we launch.
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Rian van der Merwe Nov 15
A slightly controversial opinion: “Talking to customers isn’t something we do, it’s something we are. And if we really are immersed in our customers’ needs, behaviors, and emotions, we should feel comfortable to trust our own instincts a little bit more.”
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Rian van der Merwe Nov 15
Replying to @kerry_anne
Oh no. I’m so sorry to hear this. Heartbreaking.
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Rian van der Merwe Nov 14
This is absolutely insane. “All the people who know you and who choose to share their contacts with Facebook are making it easier for Facebook to make connections you may not want it to make.”
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Rian van der Merwe Nov 14
Spoiler: it would appear that the Northern Hemisphere won this particular battle.
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Rian van der Merwe Nov 14
Replying to @allanwhite
Me, trying to write another book:
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Rian van der Merwe Nov 14
Replying to @allanwhite
Next one? Hehehehheeh.
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Rian van der Merwe Nov 14
Replying to @allanwhite
I didn’t think I’d be able to do it myself. And granted, there were fewer tools available. But I should’ve figured it out…
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Rian van der Merwe Nov 14
If I have any regrets about my book, it‘s that I didn‘t self-publish. This is how I would do it now.
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Rian van der Merwe Nov 14
Replying to @derekgardiner
In this particular case I was talking about the Avis login page, but it could literally be anything :)
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Rian van der Merwe Nov 14
5 years later. Still true.
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Rian van der Merwe Nov 14
I had the worst experience with your app (it didn't close my rental), and just had a terrible experience with a customer service rep when I called in. I'd really like to talk to someone about this. What's the best way to do that?
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