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RONA inc
RONA is the largest Canadian distributor and retailer of hardware, home renovation and gardening products.
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RONA inc Sep 20
Replying to @Kim_brrrly
We understand the situation but they need to speak to a manager in the appliance department. They cannot speak to anyone other than the customer who made the purchase. Thank you.
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RONA inc Sep 20
Again thank you. What Edmonton store was this in?
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RONA inc Sep 20
Thank you!
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RONA inc Sep 20
Replying to @Kim_brrrly
Can you please have the people involved contact our appliance department customer service? Thank you.
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RONA inc Sep 20
Good catch! Please tell us in what Edmonton store so that we may have them correct this! Thanks.
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RONA inc Sep 19
Replying to @LairdRyanStates
Your complaint was sent to the supervisor of the department that deals with such a complaint. Sorry about all that.
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RONA inc Sep 19
Replying to @LairdRyanStates
Hi Ryan, may we suggest that you ask to speak to their supervisor directly? We will send your complaint about the service and the inconvenience to him. Sorry about all the trouble.
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RONA inc Sep 19
Replying to @LairdRyanStates
Hi Ryan, please give us your phone number and we will look into this for you. Thank you!
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RONA inc Sep 17
Replying to @HollyMundula
We're happy to make you happy. Enjoy the BBQ!
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RONA inc Sep 16
Hi, Please refer to our previous email. We apologize for the inconvenience. Thank you and have a nice day!
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RONA inc Sep 16
Hi, We are sorry to hear that you didn't receive the expected service. Can you please provide us with more information in DM, as well as your contact information to reach you? Thank you and have a nice day.
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RONA inc Sep 15
Replying to @TconaSportsGuy
Thank you for contacting us. We are sorry to hear that you had an issue with our Sargent Ave. Store. We will transfer your message to the management team, for improvement purposes. Have a great day.
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RONA inc Sep 15
Replying to @TconaSportsGuy
Thank you for contacting us. We are sorry to hear that you had a bad experience in one of our stores. In order for us to look further into it, would you be able to provide us with the store's address ? Have a great one,
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RONA inc Sep 14
Replying to @GlennCoco69
Hi Leo, rest assured that we share all comments with all concerned departments. Thanks
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RONA inc Sep 14
Replying to @tiliipeople
Hi, we regret that the service at that store didn't meet your expectations. Can you please provide us a phone number in DM? In waiting of your answer,
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RONA inc Sep 14
Replying to @GlennCoco69
Hi, we understand your frustration in that matter but our delivery service doesn't include handling. There is details on our website in that matter. we regret any inconvenience. Thanks
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RONA inc Sep 14
Replying to @GlennCoco69
Hi Glen, can you provide us your order number? in waiting of your answer,
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RONA inc Sep 13
Last night, our four Gatineau stores handed a cheque in the amount of $212,000 to as part of the 2018 Loto-Moisson campaign 🙌 Shout out to our customers who donated generously to help fight hunger in the region ❤️ For more details 👉
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RONA inc Sep 13
Nos 4 magasins de Gatineau ont remis hier soir un chèque de 212 000$ à dans le cadre de la campagne Loto-Moisson 2018 🙌 Merci à nos clients d’avoir donné généreusement pour aider à combattre la faim dans la région ❤️ Plus d’info 👉
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RONA inc Sep 13
Replying to @Margaret_Bay
Hello Alyson, We would like to help. Can you please provide us more details? Like who installed your windows, and at which bought your windowa were purchased? In waiting of your answer,
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